Review summary

IWC Probate and Will Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

Based on reviews, created with AI

See what reviewers are saying

Sharon Edwards - highly recommended

Sharon Edwards dealt with a deed of variation for me relating to my aunt's will. She was great from start to finish and never kept me waiting for a reply. She was very friendly and efficient - don't be afraid of using the IWC online services!

I dealt with Loren Jarvis

I dealt with Loren Jarvis, who was amazing! The service was great and I could not have asked for a better contact/service. Thank you - will recommend to all our family and friends going forward.

C
Very helpful and friendly service from…

Very helpful and friendly service from all concerned. Thanks to Sharon and Carol for their hard work.

Overseas share transfer and sale for probate.

They were very helpful and did a superb job. Many thanks to Loren and her team.

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All reviews

534 total • Write a review

Showing 121 - 130 of 530 reviews
S
5 out of 5 stars

Really clear instructions and quick…

Really clear instructions and quick turnaround once documents were issued. Would definitely recommend to others.

Date of experience: February 24, 2023

SM
4 out of 5 stars

Waiting for final result on Medallion…

Waiting for final result on Medallion signature. 5 star if back shortly!

Date of experience: February 24, 2023

DH
5 out of 5 stars

Debbie Wiseman was extremely helpful…

Debbie Wiseman was extremely helpful and guided me through the process. She responded promptly to my queries and made sure all the documentation was correctly given. Great service.

Date of experience: February 24, 2023

jd
5 out of 5 stars

IWC was recommended by a friend and I…

IWC was recommended by a friend and I have to say I was not disappointed, they delivered everything they promised, Megan was quick to respond, professional and extremely helpful in a friendly manor which put me at ease when dealing with my visa application. Highly recommend!

Date of experience: February 21, 2023

m
5 out of 5 stars

Probate

The company was recommended to me after my father passed away and they dealt with the probate for him and then latterly with my mother, I have had the very positive experience with Sharon Edwards who has been nothing but patient, explanatory and communicative with all areas of the law that I knew nothing about relating to probate, my bother and I cannot thank her enough for supporting both of us through this minefield of information though a very difficult time, I would highly recommend this company and Sharon especially.

Date of experience: February 17, 2023

ML
5 out of 5 stars

A very professional and satifactory…

A very professional and satifactory experience from IWC from start to finish. Very good value for money. Paying for the reading servicer enable me to re-write my Will making sure the wording was legally correct to save any complication. A special thanks to m/s Hannan Domain at the Braintree Office who handled my enquiry from start to finish. No hesitation in recomending this service to others

Date of experience: February 14, 2023

SM
5 out of 5 stars

Rewriting my Will Experience

When requiring to rewrite my Will I telephoned three Companies/Solicitors in a local magazine enquiring about their fees etc. IWC was the only firm which contacted me with tips to assist the process. I appreciated this. A visit was made to my home which was convenient . I had made note of required information on names addresses etc. I paid on this occasion for the Will Writing service. A short while after this visit I was first sent a Draft Will to my e-mail address with details of the security number I should use to access the information. I requested amendments on several occasions mostly to expand on the text in the Draft. These amendments were all dealt with expeditiously, I received the completed Will and all instructions as to how I should sign and my Witnesses should sign. I understand that my Executors will be contacted and given helpful information on their role as Executors and assistance on Probate. A good job well done,.

Date of experience: February 14, 2023

RH
1 out of 5 stars

The requested service was Medallion…

The requested service was Medallion Guarantee Stamps that are required for a share transfer in the USA. The receiving fund company, Computershare, rejected the provided stamp, because the value of the shares exceeded the value of the stamp. While the handling IWC agent exhibited very responsive and friendly service throughout the process and also offered a workaround solution, I would expect a company specializing in this type of service to be well informed and ensure the issuance of a stamp in the appropriate amount. The workaround solution will result in a considerable amount of additional effort on my part and a delay in the completion of the transaction.

Date of experience: February 10, 2023

GC
5 out of 5 stars

The service was fantastic

The service was fantastic. At every stage we were kept updated. The staff were very friendly and knowledgeable. The lady that dealt with my father's probate case (Lucy) was on top of the process and kept us informed at all stages.

Date of experience: February 9, 2023

GP
1 out of 5 stars

Tried to remove my reviews

This is my fourth review and all are legitimate complaints. The company have failed to respond to my experience and instead have actually tried to have my reviews removed by Trustpilot. I have been entirely truthful about my own experiences. This is very upsetting that they feel they can abuse the system in place for people to make informed decisions about the companies they use! SEE COMMENTS BELOW! ALSO ON OTHER REVIEWS, CLEARLY I’M A CUSTOMER. I’VE TOLD NO LIES! MORE THREATS AND BULLYING TACTICS!!!

Date of experience: February 8, 2023

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