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Infinity Energy Services is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication.
The company were a good price and very helpful at the order stage. Luckily the paperwork was completed quickly, and Sam and Josh installed my battery earlier this week. They were very efficient, polite and a pleasure to have in my property. Very happy, as adding the battery to my solar system I am currently operating at 85% self sufficiency. 🥰
We were pleased with every aspect of dealing with Infinity Energy from start to finish. Communications were good, everything happened when they said it would and everyone on the team was helpful. We are delighted with system and wish we'd done it years ago. I would definetley recommend Infinity.
Phil and Shep were very professional and tidy. They came to sight early in the morning and were friendly and introduced themselves. They installed 14 solar panels in a day. It was on one of the hottest days but they worked at it until they got the job done. We are really pleased with the installation and would not hesitate to recommend Infinity Energy services. Thank you Phil and Shep 🙏🏽
They Installed air conditioning unit, they also installed air source heat pump at same time. Air conditioning unit not fitted correctly unknown by us and has now got to be replaced at my expense even after an independent engineer has came and looked at the unit and said he has never in his years seen one fitted so badly that the entire coolant has leaked out and has now broken the unit due to lazy installation the company will not admit they are at fault. If your thinking of air source heat pumps we also had water pouring into our utility room when they fitted this as they didn’t turn the water off. Also they didn’t tighten a radiator up and it leaked all over my daughter’s brand new bedroom floor buckling it all while she was 9 months pregnant. I would not feel confident having them install anything again and will do my best to stop it happening to someone else.
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www.infinity-energy.co.uk163 total • Write a review
The men were friendly. Punctual, courteous efficient and tidy
Date of experience: July 4, 2025
Phil & Shep were fantastic. They arrived on time, checked the plans & got straight to work. A quick, efficient & smooth installation. Professional, friendly & tidy.
Date of experience: July 3, 2025
The team all turned up on time, were professional and got the job done well within the expected timeframe. Well done to Phil and Shep in particular for the fixings. Communications and prices were clear with no surprises. Made life easy for me.
Date of experience: July 2, 2025
We had Solar installed by infinity. Both the roof team (Phil & Miguel) and the electrical team (Gregg & Dave) were first class. Great service, super friendly and really clean and tidy. Whenever they wanted clarification with us they always explained things really well and took the time out to make sure we fully understood our install. Can't fault them.
Date of experience: June 16, 2025
Great customer service from start to finish. Gregg and Dave were first class. Great experience all through.
Date of experience: June 11, 2025
Prompt, good workmanship and Technical support, excellent customers service.
Date of experience: June 2, 2025
This company was recommended to me as a solar panel installer by a neighbour who had already used it. I was impressed by its professionalism, quality workmanship and constructive approach, and by the advanced technology on offer. However, I felt it could have devoted a little more effort to explaining the technical aspects in a simple way for the less technologically literate. Overall, a good experience. Highly recommended.
Date of experience: June 2, 2025
Very satisfied with the standard of installation both the roof team and electrician Sam did an excellent job. I would have no hesitation in recommending infinity energy services
Date of experience: May 29, 2025
