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HomeAI & Machine LearningImage Line Reviews
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Image Line Reviews

2.216666666666667 out of 5 stars
2.216666666666667 out of 5 stars
2.2
|Poor|60 reviews

TrustScore

2.2
2.216666666666667 out of 5 stars
Poor
5 out of 5 stars
15
4 out of 5 stars
0
3 out of 5 stars
5
2 out of 5 stars
3
1 out of 5 stars
37
60 reviews in total

Review summary

Image Line receives a mixed response from users, with a significant number expressing dissatisfaction. While some customers praise FL Studio as the "best DAW ever" and commend its user-friendly interface and lifetime updates, many others report serious issues with service and product reliability. Common complaints include frustrating software updates that introduce new errors, difficulties in accessing essential plugins without additional purchases, and a lack of customer support when trial versions fail to work. Reviewers also express concerns about ownership, with some feeling that they do not truly own their licenses. Despite a few loyal fans who appreciate the software's capabilities, the overall sentiment leans heavily towards disappointment.

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Based on reviews, created with AI

See what reviewers are saying

TP Review
TP ReviewFeatured

A month ago

5 out of 5 stars

FL Studio is a great DAW

There are a lot of DAWs out there and I won't crap on them because each person needs to find what works best for them. For me, I found FL Studio to be the best choice. It works great, has an active us... See more

Michael R
Michael RFeatured

A month ago

3 out of 5 stars

Started off very interesting

Started off very interesting, but has become less so over the years.

Magic Bean
Magic BeanFeatured

A month ago

1 out of 5 stars

Middle-aged service

Don't allow returns at all and are unclear on what you get with each upgrade. When upgrading is unclear how to get trial.

Mélaine Le Caër
Mélaine Le CaërFeatured

2 months ago

1 out of 5 stars

SCAM DONT BUY

I paid my license 2 years ago, suddenly they deleted my account and they keep deleting all my support tickets refusing to retrieve my license. Never seen such a thing. Don't every buy something from t... See more

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Anon
Anon
1 reviews
11 months ago
1 out of 5 stars

DO NOT MAKE THE SAME MISTAKES!!!!

They just REMOVED MY LICENSE and DELETED MY ACCOUNT after years being a loyal user to them with no explanation whatsoever. A lot of other ppl said "don't buy from FL Studio", and "all of sudden they deleted my account". Sadly I chose to ignore those warnings, thinking that wouldn't happen to me. But today it just happened : (

Helpful?
bmmusic
bmmusic
1 reviews
11 months ago
5 out of 5 stars

best DAW since 98.

best DAW since 98. Very easy to use, stable, great gui, stock plugins, everything you need + free updates.

Helpful?
Rhys Pettifer
Rhys Pettifer
1 reviews
about 1 year ago
1 out of 5 stars

Sad to see a software I've used for years be so HORENDOUS

Ive had Fl studio for over 10 years now and I constantly deal with HOURLY crashes which really stops my creativity in its tracks when i have to go back every 20 minutes and redo the last 5 to 10 minutes of my work over and over every hour every day. I cant even close FL studio without it crashing 100% every-time without fail (I save and exit the software and EVERYTIME it will freeze and crash without fail, its actually ridiculous. new updates bring new glitches, upgrading the software caused me to have to reset all my libraries and lost all my projects from my old FL studio. My advice is to learn abelton instead and avoid all this rubbish that is fl studio. I use to write in complaints about it every-time and always got told to "just update to the newer version" but that brings newer glitches Eg: The new one I'm dealing with is, anything I route to my mixer track will not stay there, I constantly have to re-route things and then other things will follow it, like a sample I'm not using will route itself to that same channel and they will both move mixer channels together and its insanely frustrating and then 5 minutes after that, it will crash and i'll have to back track on what I've been making over and over and over. multiple times and hour, every day, without fail. but I'm glad to see I can now pay more money for cloud services and I'm sure image line has their priorities straight and are DEFINITLY focusing on customer happiness and not squeezing as much money as they can out of everyone. this software is insanely broken and i wish i never bought it and bought another software and learnt that.

Helpful?
Brett Collins
Brett Collins
1 reviews
about 1 year ago
1 out of 5 stars

Mac user and a browkn DAW plus taking money they have no authority for

I am a Mac user and had the old trial version on my system as FL does not work well with Mac’s. So as I wanted to work with friends who all have PCs I looked and had to upgrade the version, for this I entered my card like a dummy and when the upgrade was complete the card was debited and the licince activated. I immediately emailed image line who were steadfast in telling me NO they will not refund me. The worse thing is this daw is still broken for macs so if your a Mac user test it first but don’t fall for the tactics they deploy with continuously asking for a card. My system basically stopped and would not move on unless I put a card despite the website promise for a free demo with no deadline. I don’t see the problem here but a very bad company deploying tactics that are from the dark ages. They should not be allowed to sell a product that is not fully functional, I mean you can’t even adjust the size of the main window it’s stuck open. Anyone with a Mac will tell you that is key about Mac’s, the freedom. Stay away spend on something that works. Bad customer service as well, the email reply I had was to the point one liner. The licince is active so NO. Tell me the big issue when they give you free full demo with no restrictions. Exactly.

Helpful?
FNORSUD
FNORSUD
1 reviews
over 1 year ago
1 out of 5 stars

Illisible

J'ai téléchargé la version d'essai ... Sûrement que ce logiciel est très bien toutefois il est vraiment illisible ! Je suis vraiment déçu car en plus il est incompatible avec le narrateur Windows ou tout autre logiciel de lecture d'écran. Il ne tient par ailleurs pas compte du mode contraste élevé de Windows. Bref, déesinstallation immédiate.

Helpful?
Karam
Karam
1 reviews
over 1 year ago
1 out of 5 stars

Totaly bad deal

Totaly bad. I bought the producer edition. And almost each plugin or effect I use it asks me to buy it. Even the basics for anyone who wants to record or play a guitar. I don't mind buying it. but the plugins and effects are half price of the DAW. I wish I did't waste my money.

Helpful?
rey k
rey k
1 reviews
over 1 year ago
1 out of 5 stars

Greed

My biggest gripe of all time is when companies take advantage of their buyers. Spending hundreds to get the program and then having to pay more with subscriptions... I ALREADY BOUGHT YOUR PROGRAM. Also pro tip, whatever you do don't get beginner version it's practically useless and revokes many features for no inherent reason, making you pay more for a better version in the future.

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Kiara June
Kiara June
1 reviews
over 1 year ago
5 out of 5 stars

Fl studio rocks!

Fl studio rocks!

Helpful?
Trunz Zahladin
Trunz Zahladin
1 reviews
over 1 year ago
3 out of 5 stars

Ich arbeite gerne in Fl Studio bis.

Ich arbeite gerne in Fl Studio bis.. Bisher hab ich gerne diese DAW genutzt, allerdings ist sie vergleichsweise in der Performance sehr schwierig, bei UAD Plugins schmiert es oft ab, lädt gefühlt 10Jahre um dann abzuschmieren, nervig mitten im Mix, Backup habe ich eingestellt, soll er alle 10Min machen, wird aber leider nicht gemacht ... jedesmal ist ein langer Mixing prozess mit guten ergebnissen einfach so weg, das ist ärgerlich, das selbe projekt nach dem selben vorgehen in einer anderen DAW gemixt, kein einziger hänger oder absturz, daran müsst ihr definitv feilen, für mich ist splice mit renttoown grade der retter, mein pc ist definitiv nicht das Problem, neu gekauft- i9 32gb etc..

Helpful?
The Eyes of Heisenberg
The Eyes of Heisenberg
1 reviews
over 1 year ago
1 out of 5 stars

Hopeless Support

Two things. Firstly, I love their DAW. FL Studio is great for me BUT Support is absolutely awful and pointless. Bought a couple of "soon to expire" deals, and had trouble installing the plug-ins. Contacted support. Waste of time. Firstly my "ticket was refused for abrasive/abusive language - of which there was none, so had to spend half an hour trying to re-word my complaint. The response did not even answer my questions, just told me how to re-install my copy of FL Studio. Der... Second issue. Now getting email telling me that I have something in my cart. Am I undecided about it? No. I can't find it, can't get rid of it and have no idea what they are talking about. Yet again, try to contact support. Oh, there is none. Image Line are complettely useless

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Nico
Nico
1 reviews
almost 2 years ago
1 out of 5 stars

Als Kunde von über 10 Jahren…

Als Kunde von über 10 Jahren Support-Anfrage gestellt bei massivem Fehler, der ein Weiterarbeiten nicht mehr zuließ. Nach fast einem Monat keine Antwort.

Helpful?
Joshua M
Joshua M
1 reviews
about 2 years ago
5 out of 5 stars

Best DAW no question

Best DAW no question! First used in 2013 and never switched!

Helpful?
Customer
Customer
1 reviews
about 2 years ago
5 out of 5 stars

Lifetime update!! This is mind blowing!!

This must be the best daw ever!! Been with FLStudio since it was called Fruity Loops. I must say they never stop surprising. Easy to work with really good service. Who gives a lifetime update and keeps improving like FLStudio does? I can’t think of any other company!!!

Helpful?
Varshawn H
Varshawn H
1 reviews
about 2 years ago
1 out of 5 stars

These sounds yall have are very very…

These sounds yall have are very very terrible. I've been making music forever and these sounds suck major.

Helpful?
Andy Ford
Andy Ford
1 reviews
about 2 years ago
1 out of 5 stars

Don't trust the prices!

In the UK, we expect our purchases to show the whole price. VAT is included in the price in every shop we go in, and every online store. So I bought FL Studio from them, as they were doing a deal with Humble Bundle (for £38), which gave me a 20% off voucher. Thinking it was a good deal, I bought the bundle (believe it or not, for £38), then went to use the code on image-line's site. Suddenly they slap on a 20% VAT charge!!! So I ended up no saving anything. I'm furious, and had to go through with the purchase because I unlocked the 20% code. I won't be spending another single penny at this company, nor recommending them. What they did should be illegal!!!

Helpful?
xwkdx
xwkdx
1 reviews
about 2 years ago
5 out of 5 stars

Best customer support I've dealt with…

Best customer support I've dealt with from any software company. I would absolutely recommend their products. Fl studio is by far my favorite daw.

Helpful?
Thomas Reinholdt
Thomas Reinholdt
1 reviews
about 2 years ago
1 out of 5 stars

Worst support I have ever experienced

Worst support I have ever experienced. Image Line suddently block my account for no reason and they are not helpfull at all. I have decided not to use my fl studio producer edition I have license to use anymore and therefore I want my account deleted. But that I cant do that either from there idle website!!!

Helpful?
prod.trigod
prod.trigod
1 reviews
over 2 years ago
3 out of 5 stars

FL surely has one of the nicest (if not…

FL surely has one of the nicest (if not The nicest) graphics out of all DAWs. Also, fairly easy to learn to use. The biggest problem with FL imo, is that some features just don't make sense. Like if there is one feature that doesnt make sense, OK, I understand, maybe it is a mistake from the developing team to implement that that way, but when there is just so much irritating features, it just makes me wanna punch a hole in my wall. Like why do I have to open my files in order to open older projects I had been working on. Why is there no button to like "see more" in the "File" part of the DAW, which I could click to get an expanded view of my projects. As I said, very little thing like this, but super annoying when they add up to every day use. You can still make saucy beats with it, and of course, FL is iconic on its own. I'd say, if you got no temperament, maybe reconsider your options, or try the trial version before purchasing. I do still appreciate that image line support gave me a 10% discount. Thanks for that

Helpful?
Vagg
Vagg
1 reviews
over 2 years ago
5 out of 5 stars

Nothing but love for this Daw. My choice for quite a few reasons!!

You must know that most DAWs do the same job the right way. Fl studio though not only offers the same quality as for its engine as other top DAWs, but it comes with an amazing price, a great looking customizable GUI, a technical support that actually listen to their customers(you want a new feature, add it to their forum and if other users love that, you propably have the update you want). In my case that happened twice so far. Last but not least is the free upgrade to the new versions.You buy FL studio 23 now and you will also get FL Studio 30 when it's time to come for free. That's very decent and great! Nothing but love for this Daw!

Helpful?
Hannibal Bruun Meyer
Hannibal Bruun Meyer
1 reviews
over 2 years ago
1 out of 5 stars

truly impressive to make an update…

truly impressive to make an update which dont fix and only make 50 errors happen all the time

Helpful?
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About Image Line

Image Line is a software development company renowned for creating FL Studio, a comprehensive music production platform utilized by millions of music producers and artists worldwide. The company focuses on providing a range of tools that facilitate music creation, including features for composing, arranging, recording, editing, mixing, and mastering audio tracks. FL Studio is designed to cater to a diverse audience, from aspiring musicians to professional producers, enabling them to produce high-quality music across various genres. With a commitment to innovation, Image Line offers users lifetime free updates with their purchases, ensuring that they have access to the latest features and improvements. The company’s products are particularly popular among electronic music producers and hip-hop artists, making it a preferred choice in the music production community. By continually enhancing their software offerings, Image Line aims to empower creators to achieve their best musical expressions.

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AI & Machine Learning