Image Line
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Mac user and a browkn DAW plus taking money they have no authority for
I am a Mac user and had the old trial version on my system as FL does not work well with Mac’s. So as I wanted to work with friends who all have PCs I looked and had to upgrade the version, for this I entered my card like a dummy and when the upgrade was complete the card was debited and the licince activated. I immediately emailed image line who were steadfast in telling me NO they will not refund me. The worse thing is this daw is still broken for macs so if your a Mac user test it first but don’t fall for the tactics they deploy with continuously asking for a card. My system basically stopped and would not move on unless I put a card despite the website promise for a free demo with no deadline. I don’t see the problem here but a very bad company deploying tactics that are from the dark ages. They should not be allowed to sell a product that is not fully functional, I mean you can’t even adjust the size of the main window it’s stuck open. Anyone with a Mac will tell you that is key about Mac’s, the freedom. Stay away spend on something that works. Bad customer service as well, the email reply I had was to the point one liner. The licince is active so NO. Tell me the big issue when they give you free full demo with no restrictions. Exactly.