Hit Or Miss Clothing is an independent clothing brand based in the UK, specializing in tattoo-inspired and alternative unisex apparel. The company offers a diverse range of products, including men's and women's t-shirts, hoodies, outerwear, headwear, and various accessories. With a focus on creativity and individuality, Hit Or Miss Clothing caters to consumers looking for unique fashion choices that reflect their personal style and interests in alternative culture.
Targeting a broad audience, the brand appeals to individuals who appreciate tattoo art and alternative fashion. Hit Or Miss Clothing provides worldwide shipping options, ensuring that customers from various regions can access their products. The website features a user-friendly shopping experience, including special offers and mystery box deals, making it an attractive destination for fashion enthusiasts seeking distinctive clothing items.
Hit Or Miss Clothing has a positive customer experience.
Reviewers consistently praise Hit Or Miss Clothing for its excellent quality, unique designs, and outstanding customer service. Many customers highlight the efficiency of the support team, noting quick responses to inquiries and effective resolutions to issues, such as delivery problems.
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The overall sentiment reflects satisfaction with the products and the purchasing experience, with several mentioning fast delivery and high-quality items. However, there is a notable complaint regarding delivery issues, with one reviewer expressing frustration over a package that never arrived and a lack of understanding from customer service. Despite this isolated negative experience, the majority of feedback remains overwhelmingly positive.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
11
100%
—
● Low
4.5 / 5 overall
=
11 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Dec 2024.
Last 3 months
5.0
12-month avg
5.0
All-time
4.5
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jan 24
5.0
1
Feb 24
—
0
Mar 24
—
0
Apr 24
—
0
May 24
—
0
Jun 24
—
0
Jul 24
—
0
Aug 24
—
0
Sep 24
—
0
Oct 24
—
0
Nov 24
—
0
Dec 24
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 11 most recent reviews.
Top praiseof 10 positive reviews
Customer service70%
7 mentions
Quality70%
7 mentions
Fast & efficient50%
5 mentions
Delivery50%
5 mentions
“Really cool products and excellent costumer service”
On “Customer service” · Dec 10, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Men's Clothing.
Overall rating and review count for this company and similar companies
Excellent quality and designs. They are quick to reply to emails, friendly and extremely helpful. We are so impressed with this brand so far and look forward to ordering again. Thank you guys x
Sick designs on high quality clothes, a homegrown company comprised of a friendly professional and compassionate team!
The sales must have been coming through thick and fast during the gift giving se... See more
i cannot get over the efficiency of this customer service! had a delivery issue, sent an email to customer service & had a reply within less than a minute resolving the issue instantly - have ordered... See more
Yes, Hit Or Miss Clothing is a legitimate company with numerous verified reviews showcasing a 5/5 rating. Customers frequently praise the company's excellent quality, unique designs, and responsive customer service.
Is Hit Or Miss Clothing a scam?
No, Hit Or Miss Clothing is not a scam. Verified customer feedback consistently highlights positive experiences, including quick responses to inquiries and proactive solutions to any issues.
What types of products does Hit Or Miss Clothing offer?
Hit Or Miss Clothing specializes in men's clothing, offering a range of products including t-shirts, shirts, and accessories with unique designs and high-quality materials.
What payment methods does Hit Or Miss Clothing accept?
Hit Or Miss Clothing accepts various payment methods including credit/debit cards and PayPal, ensuring a secure and convenient shopping experience.
All 5 questions →Show fewer questions
How does Hit Or Miss Clothing handle returns and refunds?
Hit Or Miss Clothing aims to ensure customer satisfaction and addresses any issues promptly. If there are problems with an order, such as defects, they offer replacements and quick resolutions.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Excellent quality and designs. They are quick to reply to emails, friendly and extremely helpful. We are so impressed with this brand so far and look forward to ordering again. Thank you guys x
Sick designs on high quality clothes, a homegrown company comprised of a friendly professional and compassionate team!
The sales must have been coming through thick and fast during the gift giving season as the online stock didn't reflect real stock in the warehouse for a pair of shorts.
However this wasn't an issue at all for Nicholas or the team at hit or miss clothing who kindly offered me a variety of substitution options including a refund for the item and free gifts for this mild inconvenience.
Not to mention they got in touch with me within mere hours of my online order being processed.
It's refreshing that in a world of drop shipping and online clothing businesses that are out of touch with their customers and some of which lack business ethics - Hit or Miss clothing stands above the rest and despite the name, they never miss.
Take it from one happy customer, i can't recommend this team enough.
Cheers guys!
Looking forward to getting my hands on a pair of those shorts when they are back in stock and filling my closet with all of your awesome designs!
All the best,
Stu
i cannot get over the efficiency of this customer service! had a delivery issue, sent an email to customer service & had a reply within less than a minute resolving the issue instantly - have ordered from them before & the quality is stunning. would highly recommend for anybody who enjoys alternative clothing.
Bought loads of items now from HOM, some of the best clothes I've bought online. Had a very small issue with one order and they went above and beyond getting it sorted for me. Brilliant clothing and fantastic customer service.
Great quality shirt with embroidered logo and really quick delivery too. Was a bit concerned initially because there didn’t seem to be too many reviews for this shop but thankfully needn’t have worried. Will be ordering again.
My partner found this company on Instagram and we needed to buy some new beanies. We were pleasantly surprised with their designs, not only of just the hats but their other clothes too. The hat came today, first of all its always cool getting free stickers and a free patch we won on a promo code. The hat itself feels great quality and looks fantastic.
Definitely think we'll be coming back for some more clothes on a later date.
Ordered a long sleeve t shirt and some prints. Arrived quickly. The prints look awesome and i love the design on the top. The top was great quality but too big. I contacted customer services who responded quickly, giving me a return email address and instructions to request an exchange. Can't wait til it arrives! Only suggestion would be to offer free return postage, I can guarantee I would order more if I had the reassurance that it wouldn't cost extra to return if I needed to. Overall... good.
J'ai commandé chez eux il y'a plus ou moins un an et le colis n'a jamais été livré. J'ai prit contact avec le service client mais à aucun moment il n'a semblé comprendre mon soucis et m'a juste mené en bateaux pendant plusieurs semaines. Je ne recommande pas du tout, risque de drop shipping frauduleux.
Hit Or Miss Clothing is an independent clothing brand based in the UK, specializing in tattoo-inspired and alternative unisex apparel. The company offers a diverse range of products, including men's and women's t-shirts, hoodies, outerwear, headwear, and various accessories. With a focus on creativity and individuality, Hit Or Miss Clothing caters to consumers looking for unique fashion choices that reflect their personal style and interests in alternative culture.
Targeting a broad audience, the brand appeals to individuals who appreciate tattoo art and alternative fashion. Hit Or Miss Clothing provides worldwide shipping options, ensuring that customers from various regions can access their products. The website features a user-friendly shopping experience, including special offers and mystery box deals, making it an attractive destination for fashion enthusiasts seeking distinctive clothing items.