Kilmarnock store was very good
Kilmarnock retail park store was very good, a little busy but helpful friendly staff and piping hot food
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2.4
Poor
1,000 reviews
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Review summary
Greggs has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
There is a dead bug in my daughters yum…
There is a dead bug in my daughters yum yum
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As a lover of most of Greggs products…
As a lover of most of Greggs products disappointed to buy a pack of 4 chocolate caramel slices and ind not only the packaging but the recipe has clearly changed! Chocolate topping was thinner and didn't taste the same or as nice/ the biscuit tasted far more sugary and disintegrate when eating. Bad move on such a great product unlikely to buy again!
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Greggs have no interest in British…
Greggs have no interest in British Foods or Culture. Greggs Sausage Rolls in 2025 only contain 18 percent Pork! They used to be made with 72 percent Pork but Greggs chosen to scrap British Culture and Foods like Pork, Chilli Beef Slices and Ham Salad Baguettes. Greggs factory in Bradford/Leeds were secretly making Ham Salad Baguettes with Beef and added sodium to make it taste like Pork and they were caught red handed by people they recruited to see why Greggs Sausage Rolls have declined in sales and made people in Belgium come down with food poisoning! Greggs would rather sell Curry Vegetable Pasties over their own countries culture and food of Chilli Beef Pasties (which are 47 percent cheaper to make) than Curry Vegetable Pasties. Another British company going down hill and what could be worse? Greggs South Asian staff barred white British customers asking for Pork Sausage Rolls and Ham Salad Baguettes in Greggs Stores claiming in Islam Pork is prohibited and Greggs will be adapting their laws! Greggs have cracked up like eggs-grrr-eggs! Humpty Dumpty will never save his soul for this stupid company that neglects its own countries foods and culture!
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www.greggs.co.ukAll reviews
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Showing 981 - 990 of 996 reviews
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Had veg pastry from Gatwick airport
Had veg pastry from Gatwick airport, cold & maybe passed its sell by date, within 20 minutes me and my colleague had stomach cramps and ended with diarrhoea for a few days, I also had a fever for a couple of days. I used to love the cheese & onion and the veg pastries but.. Never again. What a pathetic health hazard
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PB
Avoid
Manchester Piccadilly - people walking in and helping themselves without paying. Others taping card which is rejected but staff do not bat an eye. Those that do pay have to pay higher prices to cover the loss!!
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sb
The App is a Joke Three times my free…
The App is a Joke Three times my free drink has disappeared seems to be a scam
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bb
Worest service of luton nursery ode…
Worest service of luton nursery ode marsh road No polite answers from employees Waste service dialy
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Rs
Best customer service!
I ordered a Greggs for home delivery from Merthyr Tydfil Chestnut way store and within 5 minutes I was getting a phone call from the customer assistant Kaitlin, who was informing me that an item I ordered was unfortunately not in stock, she offered me a replacement and then informed me that due to my item not being in stock I could have a free treat, Kaitlin was very well spoken and polite and dealt with the issue very professionally, a credit to the team in Merthyr Tydfil Gurnos Store
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MW
Be careful if you have a sign written vehicle
Be careful if you have a sign written vehicle. That steak bake could cost you thousands of pounds when their supervisor (jasmine Needham) put's a fake review on Google without ever meeting you. (Very professional) NOT. well done Greg's on your choice of staff
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LM
tasteless and bland -
Had a chicken and mayo roll - not enjoyable. The mayo was thin and not like mayonnaise and the chicken was bland and tasteless. The coffee was good though hence the 3 instead of a 2....
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MB
Went into Gregg’s yesterday (Dover Town…
Went into Gregg’s yesterday (Dover Town Centre) the person serving me was so rude I just walked out and purchased my lunch at Boots along the road due to this as I left I asked someone if they knew her name and they told me she was the manager a really rude woman I will go elsewhere in future
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