Review summary

GO Rentals New Zealand is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

U
Great Service

Great Service

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K
Fast and friendly service

Fast and friendly service. When you are keen to get on the road, this is exactly what you want.

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oa
Awesome staff and whole process was…

Awesome staff and whole process was great. No hassles at all.

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Excellent service

Good quality cars, EV/hybrid options, professional and knowledgeable staff, good value for money, easy booking process.

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Company details

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All reviews

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Showing 911 - 920 of 996 reviews
R

Fast and efficient service

Fast and efficient service, very easy to deal with.

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JF

Good value, Good service

The staff are friendly. The app works well. The price is competitive and the cars are well maintained, so you feel confident about using them.

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GE

Top quality car

Top quality almost new car, friendly, competent desk staff.

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eb

The cheapest car I've hired for the…

The cheapest car I've hired for the holidays, the car drove well plus it came in a cool colour too, had fun on the long roads with it! Thank you go rentals!

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ec

Easy &comfortable

Easy , kind people , good vehicle

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JK

Super friendly staff

Super friendly staff. Easy process all through. Clean vehicle.

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KW

Brilliant New Zealand company and fantastic customer service

What a wonderful company to deal with. We made a terrible error in booking and we could not have received a better service and resolution. Thank you so much Dee in Queenstown for your most excellent and professional customer service. Next time we come to Go Rentals New Zealand you are our first stop!

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M

Horrible company

Horrible company. First was accused of having an animal in the car, but I came from another country and legally couldn’t bring an animal with me. Nonetheless, I paid the charge and thought that was that. Two months later, Go Rentals is hounding me through email again claiming that I didn’t pay them for the cleaning fee. If I could attach images, I would attach my bank statement that I sent to them which proves I paid them, yet they won’t relent. I would highly beware of renting from this company.

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CK

Overall OK Despite Not Being Inexpensive

The car was in good condition despite its age but the rental rate was not exactly inexpensive. Also, it was not easy to locate the lock box where the key was kept after hours at the rental location. Friendly staff on returning the car, though.

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GT

The transition from airport and car was…

The transition from airport and car was fantastic. All staff members we meet were great 👍

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