Excellent product and service with…
Excellent product and service with speedy delivery
Furniture in Fashion receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
Beautiful sideboard. Very happy with it. Was easy to put together. Communication was excellent. This is my second purcha...Read more
I am sorry to write that we made a massive mistake ordering 2 x Hertford Chesterfield style sofas from this company . T...Read more
Excellent product and service with speedy delivery
The office desk was great quality & easy to assemble as all the parts were numbered to the instructions. Delivery was made on time & the men were friendly & called in advance
Great quality. Well packaged and quick delivery. Will definitely use again. Thank you.
Great furniture , Easy to assemble ,Looks fantastic, Fast delivery .
So far the experience is not going well. Product ordering and delivery was all good (delivery drivers are excellent). But on putting together one of the pieces was drilled incorrectly, so it doesn't fit together. Another has white spray paint marking (looks like factory residue from where something else was being painted), which shouldn't be there. The paint marking will be on the inside so not a massive issue, but not ideal. So I call them on a Saturday to say a part is faulty. They say I need to email them. So I email them. By Thursday not heard anything, so chase them by phone. Have a very confusing call with a lady who's saying I need to circle the issue on the photo (seems some confusion, they needed me to circle the part on the instructions and take a picture of that). Call then taken over by a very helpful guy, but they can't ship me a new piece, until I package up the faulty piece and take a picture of it. As the faulty piece is holding together the unit, and I wanted to do a straight swap I now need to do more dismantling, package the item, take a photo, all to get a replacement for a faulty part! For the paint marking they have offered to resolve with some compensation, which we will discuss. But I just wanted it right in the first place
Product looks great but stool bases very poor quality. Damage to 3 items and although I asked for replacements it was a problem. Complaint settled for £50 refund and living with product till I find and can afford to replace. Lesson learned and would not recommend.
Fast delivery, easy to assemble great customer service.
Very pleased with cabinet, delivery was on time put it together with no problem
Great product and good quality. Received delivery updates. Highly recommend.
You sent me a defective table and you won't return my money arfull company customer service dreadful
Great customer service. A small issue was sorted with professionalisms. Amazing quality, it looks exactly as shown on the picture. Highly recommended!
Unit absolutely great for the price we paid for. The only suggestion, please put a number of the parts for easy assembly. Headaches to put it together.
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have been well pleased with everything i,ve bought from F.I.F good price good product and good delivery
⭐️⭐️⭐️⭐️⭐️ Excellent customer service! All my questions were answered clearly, which gave me confidence to go ahead with the purchase. The dining set arrived within a few days and we absolutely love it, classy, comfortable, easy to assemble, and a perfect fit for our home. Highly recommend to anyone looking for a stylish home makeover. Happy Customer 😊
I ordered a gold effect small table and paid for it, however, it was out of stock and with the help of one of your colleagues, I ordered another one. It arrived when stated and I am absolutely delighted with the new one. Great service
Nice item easy to assemble quick delivery
The Guy’s were really good no problem at all.
Our order was out of stock so waited for more than one month. Then I contacted the company to reschedule the delivery as we were on holiday. Not only they were slow to respond but was not possible to confirm a specific delivery date. Not good customer service so far. We’ll see if the quality of the furniture is good after I received the delivery.
It was difficult to put together. Instructions not very clear small diagrams. You have to make the holes for the magnetic pins and then hammer them in. Our pins broke and we had to be careful not break the mirrors. And make holes and screw in the handles for the flaps. The unit does look nice. But you can't put 3 pairs of shoes in the sections. Bigger shoes only 2 pairs.
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