Five Star Properties and Bliss Beach Rentals

We booked for May 2020 and had to reschedule for May 2021 because of COVID. Every representative of Five Star Rentals was very understanding and eager to answer all our questions and concerns. After arriving in Destin, they were quick on responding to the few problems that we had with the house. I would absolutely recommend using them to help book a memorable vacation.

We had a fantastic time during our Friends Family vacation. We had 7 families staying together and we couldn’t have asked for a better time. The staff at Five Star were super friendly and attended to our needs from start to finish. Our house was beautifully clean upon arrival and we were delighted by the extra amenities, like the bikes and beach service.

Great location and wonderful views. Watched the boats coming and going, the gorgeous sunsets, and fireworks from the balconies. Easy access to the beach and pools. Nice, quiet neighborhood for walking and riding bikes. Perfect family vacation. Would definitely rent again.

Perfect in every way!

Destin itself is beautiful. The sand is white and the ocean indescribable beauty. The condominium fell short on many levels. The condition of the condo is in poor/fair shape. This is illustrated by the broken trundle bed, the broken toilet paper holder, the broken lamp in the den (shoved in the corner), the dryer did not work, the oven is not aligned properly, therefore the oven does not close all the way and the whole kitchen heats as the oven does. The cleanliness was subpar. There was hair in the sink and on the mirror. The slipcover on the sofa and love seat, the rug and the chair all need to be cleaned. They are dirty to the naked eye. We did not have enough towels and requested as such. They never were delivered. For the price of this condo I was very disappointed. It is listed in the magazine for Five Star Properties, there should be a disclaimer. I would not stay there nor recommend this unit to another person. I have photos if you wish to have them. Although this unit is owned by an outside source, Five Star rents the property and they are on site to see how it is being used. If this is indicative of the other properties listed by Five Star, I would not rent from them again.

I was very impressed with 5 Star's quick response to anything we called about. We stayed at "Live it Well" and the house was over the top amazing. They've thought of everything and it was perfect for our large family. Two dishwasher's & two refrigerators. The best outdoor space with a large pool and outdoor grill with seating for many around the pool.

This house was gorgeous and we absolutely loved it! We will definitely be coming back! The four kids loved playing in the plunge pool when they needed a break from the sun and the grandparents enjoyed the elevator. The view from the main floor from the living, breakfast room and kitchen is breathtaking! Everything in the pictures and description were exactly as we hoped!

Very clean property! Fully stocked kitchen. Freezer did not make very much ice. Smaller than normal ice container. It did not make any ice for the first 24 hrs. We ended up buying about 6 bags of ice for our trip. The ice machine also leaked. Maintenance did come and check it. He had to also take out the tray in the freezer due to it being previously broken. The air upstairs was not adequately cooling compared to what we are used to. Upstairs is always hotter than downstairs. Maintenance did come to check it and brought us a few box fans. Our needs were addressed in a timely manor. My biggest complaint was that the air would not go below 71. The thermostat is locked to not go below that temp. Menopausal women and pregnant women need cooler conditions! I was well please with our first trip to Destin and I would rent from you again. (I think I might try to bribe someone to let me turn down the air a tad bit )

I could be out of touch but I definitely felt like this property was overpriced by at least 30%. We spent 5k for sat/sat. The place was arguably cleaner once we left after my wife cleaned it up than it was when we got there. They had 2 trash bags and two dish pods and 3 laundry pods for a family of 4 for 1 week. We had to buy windex, laundry detergent, dishwashing detergent and trash bags. Mattresses sucked. Tile on patio is crumbling. Apparent mold in the bathrooms. Basically it looked a bit like an investor bought the place for bottom dollar from someone put in new counters in the bathrooms and then is renting it out like it is the ritz. Obviously not the owners fault but the pool setup is not very dynamic for families with kids as only 10-15% of the pool is less than 4 ft deep with half the pool being nearly 9 ft deep and it’s really not that big. So we tended to only go to the pool in the mornings when no one else was there so we could actually spread our water wings a bit so to speak. On the plus side I will say the place was equipped with a very nice amount of dishes, cookware, and silverware. Additionally the beach location was great and the attendants were very pleasant. Bottom line for me was we had a very nice trip and given the time constraints of picking a place about 30 days out in a market that is super tight due to crazy travel conditions the place worked fine. I would not consider staying here again for that price (and it’s not the money).

Air was out the whole vacation and we didn’t receive any money back

We were disappointed in our rental, Bella Vista. The floors were dirty, cobwebs on the window sills, dead bugs in the living room, broken light shade in the bedroom, no receptacles for showers to hold shampoo or soap, no towel holders. The home needs painted and updated. There are copper basins in the bathrooms and kitchen, but they are not maintained to look appealing. The bunk beds were in a closet attached to a master bedroom, so minimal air conditioning. The freezer was full of ice making it hard to open the drawer. All in all, it is what it is!

Five Stars is our favorite rental company in Destin. They provide enough basics (paper towels, toilet paper, dish soap, shampoo, etc) to get you through the week. The properties have always been in great shape when we arrive and they offer some flexibility to switch properties if something is available.

Wonderful stay at Le Bin Vivant. House was spacious, clean and right on the beach. When dryer stopped working someone was sent quickly to repair. Look forward to another stay!

We have been staying in a Five Star Bliss rental property for a number of years now, so many in fact that our grown children and now our grandchildren call it “our” beach house. We have loved everything about it from day one. The staff of Five Star are exceptional in checking in with us before arrival and during our stay to make sure everything meets our satisfaction. We know with confidence that when we book through Five Star that we are not going to be disappointed! They go above and beyond to make sure you enjoy your stay and we always do!

Loved our stay!!!

This was our second time renting a house from Five Star and it will be our last. The home was dirty (we were greeted by a full pot of day old coffee and used coffee grounds) and in disrepair. Appliances were poorly maintained and hardly working. The hot tub didn’t work and it took this rental agency 3 days to come and attempt to fix it. The AC on the lower level didn’t work at all…..something that should have been checked and attended to BEFORE we took occupancy. Five Star is impersonal and inattentive. To ask over $17,000 for this home is laughable. Never again.

Great property with all the amenities that made our vacation so memorable.

This was truly beautiful property and very spacious. The ONLY reason I did not give the full five stars : for a home that sleeps 24 and has close to 8 bedrooms there was only 1 dresser in the entire home. Everyone was living out of their suitcase on a luggage rack. Outside of that EVERYTHING about this property is amazing and would still refer friends and family to the property.

Very good at communicating with me by phone or text if I had questions. We absolutely loved our time in Destin and the home was fabulous. It blew our minds. We had no issues, memories were made

The house and customer service was amazing! I booked 3 months ahead of time and received several calls prior to, on the way and at the rental. AMAZING customer service. The actual house exceeded my expectations. Very clean. The house came with everything needed to ensure a great stay. From appliances, amenities, bikes and golf cart. Visited the neighbors house that was three stories with an elevator and it didn’t even compare to ours!! Would recommend this house hands down!