David Beirne
1 reviews
3 days ago
Price
Price, and very easy to add driver details onto site.
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First Alternative Reviews
TrustScore
4.7
Excellent
52
5
0
0
3
60 reviews in total
Review summary
First Alternative receives overwhelmingly positive feedback, with many reviewers praising the ease of navigating the website and the straightforward process for setting up policies. Customers frequently highlight the excellent pricing and good service, noting that the platform is user-friendly and efficient. Many find the application process simple and appreciate the immediate availability of documents. However, a small number of reviews express dissatisfaction, with some customers reporting a terrible experience that has cost them money, indicating potential issues with quotes or customer service. Despite these few negative experiences, the majority of consumers are satisfied with their interactions, emphasizing the value and convenience offered by First Alternative. Overall, the sentiment is highly positive.
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Based on reviews, created with AISee what reviewers are saying
DARREN JONESFeatured
7 hours ago
Over the moon with quote
Over the moon with quote. Half the price as last years insurer with an added courtesy car option also.. thumbs up
Claire AdamsFeatured
7 hours ago
Terrible experience has cost me money
Terrible experience has cost me money
Clair HughesFeatured
10 hours ago
Easy to navigate the website and set up…
Easy to navigate the website and set up policy. Documents were available straightaway
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Louise Brown
1 reviews
3 days ago
Excellant
Very good , quick efficient service.
Helpful?
Jayne
1 reviews
3 days ago
Car Insurance
Very easy to set up my new car insurance with you guys….thank you. Just one thing….I made an error when entering my email address and the only way of rectifying this was to speak to someone……please can you make it easier and quicker to get through to an actual person on your customer services helpline.
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Abdul S Patel
1 reviews
4 days ago
Communication from staff dealt with…excellent
Communication from staff dealt with speed any enquiry I had and website is good
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Steven McKay
1 reviews
4 days ago
Simple process
Simple process
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Daz Champ
1 reviews
4 days ago
Easy to Get Cover at a Competitive Price
This review is based on my experience of getting cover, which was fast & very easy to do. The cost of cover was also very competitive. I hope not to have to make a claim, but if I do, I’m hopeful that this good, initial experience will be just as good
Helpful?
Derek Hopkins
1 reviews
4 days ago
Excellent
After checking other insurance websites found this to be the most appropriate for my needs so far so good
Helpful?
patrick
1 reviews
4 days ago
Simple and clear
Simple and clear
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Saif Ur
1 reviews
4 days ago
Quick service, best rate and smooth process
Quick and smooth process
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Swara Ali
1 reviews
4 days ago
It amazing service
It amazing service
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Edward Godfrey
1 reviews
4 days ago
I am very satisfied with first…
I am very satisfied with first alternative forms self explanatory easy to fill good price
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Mr. Harris
1 reviews
4 days ago
the price was the main attraction
the price was the main attraction . but after the experience of applying that i found at first a little confusing. but after taking it slowly it was so easy , finding it a bit confusing was really down to my age of 87years .
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Joan dodd
1 reviews
4 days ago
Questions easy to understand
Questions easy to understand, everything explained simply and clearly.
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Mr Robin Emptage
1 reviews
4 days ago
It was easy to navigate and adjust as…
It was easy to navigate and adjust as you go along
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David Noden
1 reviews
4 days ago
I got a quote
I got a quote , two price comparison websites got in touch as my insurance is due for renewal….. I applied my details you came up with£60 cheaper I accepted and somehow your charging me the original higher amount even though I accepted the cheaper quote !! Not happy and unless resolved will be taking this further
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Mrs Florence Thomas
1 reviews
5 days ago
Application simple and straightforward…
Application simple and straightforward to complete.
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Francesca Strawbridge
1 reviews
5 days ago
Not too complex to complete the forms…
Not too complex to complete the forms and got a policy there and then, no messing about and easy to understand.
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Amy Anderson
1 reviews
5 days ago
Very easy to do as I am not very good…
Very easy to do as I am not very good doing anything online
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maria haughin
1 reviews
5 days ago
Highly recommend these for great price and service
Very good price when i did a comparison on a search for car insurances, These came up the best with everything i needed extra, Highly recommended
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David McMillan
1 reviews
5 days ago
It was a very simple online process.
It was a very simple online process.
Helpful?
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About First Alternative
First Alternative is a UK-based insurance provider specializing in comprehensive car insurance solutions. The company, part of the esure Group, offers policies that are designed to meet the diverse needs of policyholders across the country. Their car insurance products include a variety of benefits such as a 24/7 accident helpline, windscreen cover, and in-car entertainment cover, allowing customers to tailor their coverage to fit their individual requirements. Targeting individuals and families seeking reliable car insurance, First Alternative emphasizes customer-centric service and support, particularly during challenging economic times. With a commitment to maintaining high customer satisfaction, the company aims to provide peace of mind through its 5 Star rated insurance coverage. For more information about their offerings, customers can visit their website at www.firstalternative.com.
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