Timothy
1 reviews
1 day ago
So far so good.
Easy to navigate website and transparent, and good value insurance. So far so good.
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First Alternative Reviews
TrustScore
4.7
Excellent
52
5
0
0
3
60 reviews in total
Review summary
First Alternative receives overwhelmingly positive feedback, with many reviewers praising the ease of navigating the website and the straightforward process for setting up policies. Customers frequently highlight the excellent pricing and good service, noting that the platform is user-friendly and efficient. Many find the application process simple and appreciate the immediate availability of documents. However, a small number of reviews express dissatisfaction, with some customers reporting a terrible experience that has cost them money, indicating potential issues with quotes or customer service. Despite these few negative experiences, the majority of consumers are satisfied with their interactions, emphasizing the value and convenience offered by First Alternative. Overall, the sentiment is highly positive.
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Based on reviews, created with AISee what reviewers are saying
DARREN JONESFeatured
7 hours ago
Over the moon with quote
Over the moon with quote. Half the price as last years insurer with an added courtesy car option also.. thumbs up
Claire AdamsFeatured
7 hours ago
Terrible experience has cost me money
Terrible experience has cost me money
Clair HughesFeatured
10 hours ago
Easy to navigate the website and set up…
Easy to navigate the website and set up policy. Documents were available straightaway
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Gerald Griffin
1 reviews
1 day ago
Renewal quote from existing insurer was…
Renewal quote from existing insurer was 10% higher than last year with no change to my circumstances. First Alternative provided competitive price.
Helpful?
Anonymous
1 reviews
1 day ago
New Car Insurance
Easy and straight forward process and reasonably priced !
Helpful?
Muhammad Shahzad
1 reviews
2 days ago
Great service and very helpful staff.
Great service and very helpful staff.
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Kenneth Hunter
1 reviews
2 days ago
So far so very good
So far so very good the quotation became my car insurer when my current insurance renewal came.
Helpful?
Paul
1 reviews
2 days ago
My experience was good and fairly happy…
My experience was good and fairly happy with quote given, I was happy to get everything sorted within the time frame I had, not to long winded as several others, Thanks for Your Service 🤙
Helpful?
Alex Tetteh
1 reviews
2 days ago
straight forward and efficeint
straight forward and efficeint
Helpful?
Hungerford
1 reviews
2 days ago
All went smoothly
All went smoothly
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Temy Butterfield
1 reviews
2 days ago
Excellent service and good price
Excellent service and good price
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mark adley
1 reviews
2 days ago
Great online service nice and easy to…
Great online service nice and easy to get car insurance
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Qana Mohammad
1 reviews
2 days ago
انه جيد جداً بالنسبة لي وأعتقد أن هناك…
انه جيد جداً بالنسبة لي وأعتقد أن هناك بعض الأمور التي يجب ان نتعامل بها في هذا المجال والتي لا يمكن ان يكون فيها اي ضرر
Helpful?
Samuel Adu-Gyimah
1 reviews
3 days ago
Straight forward and reasonable price
Straight forward and reasonable price
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Elizabeth
1 reviews
3 days ago
Great value for money
Easy to use, and great value for money 🤩
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Jacky
1 reviews
3 days ago
It was easy to access online and cheap…
It was easy to access online and cheap for insurance
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Lyndon Sandie
1 reviews
3 days ago
Great experience
Great price, easy to fill forms in, easy access to my documents.
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Lyndsey
1 reviews
3 days ago
All good
A very easy experience and a decent price
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Xder
1 reviews
3 days ago
Quick and easy to use
Quick and easy to use
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Peter
1 reviews
3 days ago
Excellent package for the price and…
Excellent package for the price and processing was very easy extremely satisfied
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Sandra Ramsden
1 reviews
3 days ago
Easy to use website value for money…
Easy to use website value for money policy
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Valerie Mcconnell
1 reviews
3 days ago
Easy to do on line and cheap for car…
Easy to do on line and cheap for car insurance
Helpful?
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About First Alternative
First Alternative is a UK-based insurance provider specializing in comprehensive car insurance solutions. The company, part of the esure Group, offers policies that are designed to meet the diverse needs of policyholders across the country. Their car insurance products include a variety of benefits such as a 24/7 accident helpline, windscreen cover, and in-car entertainment cover, allowing customers to tailor their coverage to fit their individual requirements. Targeting individuals and families seeking reliable car insurance, First Alternative emphasizes customer-centric service and support, particularly during challenging economic times. With a commitment to maintaining high customer satisfaction, the company aims to provide peace of mind through its 5 Star rated insurance coverage. For more information about their offerings, customers can visit their website at www.firstalternative.com.
Company information
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