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HomeAI & Machine LearningFirst Alternative Reviews
First Alternative logo

First Alternative Reviews

4.716666666666667 out of 5 stars
4.716666666666667 out of 5 stars
4.7
|Excellent|60 reviews

TrustScore

4.7
4.716666666666667 out of 5 stars
Excellent
5 out of 5 stars
52
4 out of 5 stars
5
3 out of 5 stars
0
2 out of 5 stars
0
1 out of 5 stars
3
60 reviews in total

Review summary

First Alternative receives overwhelmingly positive feedback, with many reviewers praising the ease of navigating the website and the straightforward process for setting up policies. Customers frequently highlight the excellent pricing and good service, noting that the platform is user-friendly and efficient. Many find the application process simple and appreciate the immediate availability of documents. However, a small number of reviews express dissatisfaction, with some customers reporting a terrible experience that has cost them money, indicating potential issues with quotes or customer service. Despite these few negative experiences, the majority of consumers are satisfied with their interactions, emphasizing the value and convenience offered by First Alternative. Overall, the sentiment is highly positive.

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Based on reviews, created with AI

See what reviewers are saying

DARREN JONES
DARREN JONESFeatured

5 hours ago

5 out of 5 stars

Over the moon with quote

Over the moon with quote. Half the price as last years insurer with an added courtesy car option also.. thumbs up

Claire Adams
Claire AdamsFeatured

6 hours ago

1 out of 5 stars

Terrible experience has cost me money

Terrible experience has cost me money

Ashley Goodwin
Ashley GoodwinFeatured

7 hours ago

5 out of 5 stars

GREAT PRICE

GREAT PRICE

Clair Hughes
Clair HughesFeatured

8 hours ago

5 out of 5 stars

Easy to navigate the website and set up…

Easy to navigate the website and set up policy. Documents were available straightaway

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DARREN JONES
DARREN JONES
1 reviews
Featured
about 5 hours ago
5 out of 5 stars

Over the moon with quote

Over the moon with quote. Half the price as last years insurer with an added courtesy car option also.. thumbs up

Helpful?
Claire Adams
Claire Adams
1 reviews
Featured
about 6 hours ago
1 out of 5 stars

Terrible experience has cost me money

Terrible experience has cost me money

Helpful?
Ashley Goodwin
Ashley Goodwin
1 reviews
Featured
about 8 hours ago
5 out of 5 stars

GREAT PRICE

GREAT PRICE

Helpful?
Clair Hughes
Clair Hughes
1 reviews
Featured
about 9 hours ago
5 out of 5 stars

Easy to navigate the website and set up…

Easy to navigate the website and set up policy. Documents were available straightaway

Helpful?
Paul
Paul
1 reviews
about 9 hours ago
5 out of 5 stars

Super easy to switch over and a great…

Super easy to switch over and a great price.

Helpful?
Fathi Seliman
Fathi Seliman
1 reviews
about 10 hours ago
5 out of 5 stars

Highly recommend – Great service!

I’m really happy with First Alternative. They accepted my application quickly and the whole process was stress-free. The service has been excellent so far and I’m glad I chose them. 5 stars!

Helpful?
Victor Hughes
Victor Hughes
1 reviews
about 10 hours ago
5 out of 5 stars

Very easy process

Very easy process, good value for cover provided and hassle free.

Helpful?

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Kelvin leonard
Kelvin leonard
1 reviews
about 11 hours ago
5 out of 5 stars

No problem with quote best value went…

No problem with quote best value went through no problems

Helpful?
John Price
John Price
1 reviews
about 11 hours ago
5 out of 5 stars

Just easy really fast

Just easy really fast

Helpful?
Arunas Girnius
Arunas Girnius
1 reviews
about 11 hours ago
5 out of 5 stars

It was simple to make an order

It was simple to make an order, all went well, and price dropped

Helpful?
Janosné
Janosné
1 reviews
1 day ago
5 out of 5 stars

good service

good service

Helpful?
Martyn
Martyn
1 reviews
1 day ago
5 out of 5 stars

Quick and straightforward quoting tool

Very easy website to navigate and clear and concise cover details, and very competitive premiums

Helpful?
Paul Brown
Paul Brown
1 reviews
1 day ago
5 out of 5 stars

Excellent price

Excellent price

Helpful?
Mr Mark Leigh
Mr Mark Leigh
1 reviews
1 day ago
1 out of 5 stars

Please leave feedback

Please leave feedback. Please please.

Helpful?
GUY MOLOMBA
GUY MOLOMBA
1 reviews
1 day ago
4 out of 5 stars

The website is easy to access

The website is easy to access, prices are affordable.

Helpful?
Lilian
Lilian
1 reviews
1 day ago
5 out of 5 stars

SRAIGHT TO THE POINT

SRAIGHT TO THE POINT

Helpful?
Adeoye Ahmed
Adeoye Ahmed
1 reviews
1 day ago
4 out of 5 stars

Everything went well no hassle

Everything went well no hassle

Helpful?
Ali
Ali
1 reviews
1 day ago
5 out of 5 stars

Ease of use

Ease of use, everything clearly spelled out and ability to choose options.

Helpful?
Steve
Steve
1 reviews
1 day ago
5 out of 5 stars

Easy to scroll through

Easy to scroll through! And self explanatory! Found my expedience very satisfactory!!

Helpful?
Audrius Galminas
Audrius Galminas
1 reviews
1 day ago
5 out of 5 stars

Good company and I recommend everyone…

Good company and I recommend everyone to use the insurance service.

Helpful?
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About First Alternative

First Alternative is a UK-based insurance provider specializing in comprehensive car insurance solutions. The company, part of the esure Group, offers policies that are designed to meet the diverse needs of policyholders across the country. Their car insurance products include a variety of benefits such as a 24/7 accident helpline, windscreen cover, and in-car entertainment cover, allowing customers to tailor their coverage to fit their individual requirements. Targeting individuals and families seeking reliable car insurance, First Alternative emphasizes customer-centric service and support, particularly during challenging economic times. With a commitment to maintaining high customer satisfaction, the company aims to provide peace of mind through its 5 Star rated insurance coverage. For more information about their offerings, customers can visit their website at www.firstalternative.com.

Company information

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Category

AI & Machine Learning