Review summary

First4Lawyers is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

Great service

Shanice was really great and helpful , listen to what I had to say and what I needed. Really quick in responding and dealing with me. Great service

fs
Very friendly very helpful and took the…

Very friendly very helpful and took the time to listen to me well recommended.

Quick, assertive and very helpful. Understood my needs and quickly escalated to the legal team

Quick, assertive and very helpful. Understood my needs and quickly escalated to the legal team.

Very good advice helped me to clarify…

Very good advice helped me to clarify things

Company details

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All reviews

1,000 total • Write a review

Showing 831 - 840 of 996 reviews
S
5 out of 5 stars

Very friendly and helpful on the phone

Very friendly and helpful on the phone

Date of experience: August 29, 2024

A
5 out of 5 stars

Excellent first call very informative

Excellent first call very informative

Date of experience: August 29, 2024

AN
5 out of 5 stars

Brilliant helped me so much

Brilliant helped me so much

Date of experience: August 28, 2024

SS
5 out of 5 stars

Professional and polite and very…

Professional and polite and very informative.

Date of experience: August 28, 2024

A
5 out of 5 stars

Very helpful

Very helpful, pleasant and easy to deal with.

Date of experience: August 28, 2024

MS
5 out of 5 stars

Shanice made the whole experience easy…

Shanice made the whole experience easy to understand from the start. She explained the process, answering all my questions along the way. She then connected me straight through to the relevant solicitor. Thank you

Date of experience: August 28, 2024

AP
5 out of 5 stars

Shanice was very helpful and sympathetic

Shanice was very pleasant, helpful and sympathetic. She put me at ease. Thanks Shanice.

Date of experience: August 28, 2024

JH
5 out of 5 stars

Lovely call handler

Lovely call handler. Very polite and professional. Showed empathy and understanding.

Date of experience: August 28, 2024

c
5 out of 5 stars

Good customer service

Lauren was very polite and explained everything clearly ,really happy at this stage.

Date of experience: August 27, 2024

C
5 out of 5 stars

She was very sympathetic with my claim…

She was very sympathetic with my claim and helpful

Date of experience: August 27, 2024

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