Review summary

First4Lawyers is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service.

Based on reviews, created with AI

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Great service

Shanice was really great and helpful , listen to what I had to say and what I needed. Really quick in responding and dealing with me. Great service

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fs
Very friendly very helpful and took the…

Very friendly very helpful and took the time to listen to me well recommended.

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Quick, assertive and very helpful. Understood my needs and quickly escalated to the legal team

Quick, assertive and very helpful. Understood my needs and quickly escalated to the legal team.

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Very good advice helped me to clarify…

Very good advice helped me to clarify things

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Showing 811 - 820 of 996 reviews
MJ

Great service

I was listened to, which I thought was nice, and Jacob was extremely kind, professional and reassured me that I would be ok as this is my first claim. Jacob explained everything to me in detail and made sure that my information given will not be sold on. Very grateful indeed. Thank you so much for your help.

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N

Lauren was very polite and friendly !!!! :)

Lauren was very polite, friendly and helped me with my issue, I felt very easy to talk to, great staff member you have there 😁 give her a raise.

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S

Ashley made it very quick and simple to…

Ashley made it very quick and simple to discuss my situation and provide next steps, very polite and professional

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E

Polite and informative

Polite and informative, and explained clearly the process.

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TB

Jacob was very professional and…

Jacob was very professional and helpful. He listened carefully and helped me feel at ease, as it’s my first time dealing with accident claims.

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M

Shanice was pleasant and friendly

Shanice was pleasant and friendly, made me feel at ease with the whole process.

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ZB

Thankyou very much Jacob for your help…

Thankyou very much Jacob for your help today. Very impressed with how professional your communication skills are.

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S

Emily handled my call with compassion…

Emily handled my call with compassion and made me feel comfortable when explaining the awful injury I have experienced

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AS

Excellent service.

My first contact was via their contact form on their website. They rang at the time I stated, and a lady called Emily spoke to me. She was very clear, concise and professional and ran through all the details of my injury with me. She made herself clear at all times, and answered my questions confidently. I was then transferred to a law firm for them to continue with my case. A very encouraging start to my claim.

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L

Very easy to talk to

Very easy to talk to, listened to everything I had to say, was very understanding , explained exactly what would happen thanks.

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