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Review summary
Fantastic Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Fantastic Services has renewed my membership a month early and has taken money out of my account despite my cancellation of the membership. I need the money back, and was told that I can contact the finance department. When trying to do so, I have only been met by unhelpful phone line tangents and robots. I find this extremley frustrating as, having had a good experience with them so far, I can no longer get in contact with them. Really dissapionted.
Jess was excellent
Professional , independent and courteous.
Made an effort to understand what we wanted and kept communicating appropriately throughout. Hi early one of the best experiences we've had with fantastic services.
We hired Fantastic Services to bring our overgrown garden back under control. The team they sent - Bishwas & Kritang - were exceptional. They worked for nearly 9 hours solid, were very polite, and left the place spotless. Would recommend.
Ifeoma, provided a fantastic service as usual ensuring our home continues to be well looked after. Her attention to detail is great and is able to efficiently get through all the task in an effortless manner.
I usually use Fantastic for gardening services but there was a problem recently which I complained about to customer services and I received an extremely helpful response from Stacey Moore who went out of her way to put things right and I really do appreciate her help and excellent customer service skills...so have increased my rating to four stars.
Cleaner arrived promptly and was very friendly and respectful. She got straight to work. Our house was fairly clean but hadnβt had a deep clean in a while. She grafted for just over 5 hours and the house was spotless when she was done. Sheβd even dealt some barely-there dirty water streaks on some new wardrobes weβve had installed that Iβd kept meaning to give a wipe with a clean cloth but not got around to. The bathroom in particular was done to a very high standard, especially when you consider we have an old very awkwardly shaped quadrant showered with way too many pieces, nooks and crannies to it for dirt to gather in!
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