Review summary

Fantastic Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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Finance Customer Service Doesn't Respond

Fantastic Services has renewed my membership a month early and has taken money out of my account despite my cancellation of the membership. I need the money back, and was told that I can contact the finance department. When trying to do so, I have only been met by unhelpful phone line tangents and robots. I find this extremley frustrating as, having had a good experience with them so far, I can no longer get in contact with them. Really dissapionted.

Jess was excellent

Jess was excellent Professional , independent and courteous. Made an effort to understand what we wanted and kept communicating appropriately throughout. Hi early one of the best experiences we've had with fantastic services.

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Showing 871 - 880 of 996 reviews
A

AGS

US

5 out of 5 stars

Fast and efficient

Victoria works quickly and efficiently. She takes suggestions on board with no fuss.

Date of experience: June 8, 2025

KO
4 out of 5 stars

Efficient and hard working

Efficient and hard working

Date of experience: June 8, 2025

N
5 out of 5 stars

Excellent work as always

Excellent work as always. Thank you Shengyul!

Date of experience: June 8, 2025

C
5 out of 5 stars

Great experience - overgrown garden

We hired Fantastic Services to bring our overgrown garden back under control. The team they sent - Bishwas & Kritang - were exceptional. They worked for nearly 9 hours solid, were very polite, and left the place spotless. Would recommend.

Date of experience: June 8, 2025

CS
5 out of 5 stars

Parvendeep is hard working

Parvendeep is hard working, polite and respectful. She is quiet and quick at work and friendly and honest.

Date of experience: June 8, 2025

R
1 out of 5 stars

Truly awful company

Waited over a week and the they cancelled hours before visit was to take place. Truly a company that could not give a damn about its customers.

Date of experience: June 8, 2025

DO
5 out of 5 stars

Ifeoma

Ifeoma, provided a fantastic service as usual ensuring our home continues to be well looked after. Her attention to detail is great and is able to efficiently get through all the task in an effortless manner.

Date of experience: June 8, 2025

JK
4 out of 5 stars

Excellent customer service from Stacey Moore

I usually use Fantastic for gardening services but there was a problem recently which I complained about to customer services and I received an extremely helpful response from Stacey Moore who went out of her way to put things right and I really do appreciate her help and excellent customer service skills...so have increased my rating to four stars.

Date of experience: June 8, 2025

NR
5 out of 5 stars

Great experience with Diyan

Great experience with Diyan. Very professional and helpful and is an expert in what he does.

Date of experience: June 8, 2025

NK
5 out of 5 stars

Cleaner arrived promptly and was very…

Cleaner arrived promptly and was very friendly and respectful. She got straight to work. Our house was fairly clean but hadn’t had a deep clean in a while. She grafted for just over 5 hours and the house was spotless when she was done. She’d even dealt some barely-there dirty water streaks on some new wardrobes we’ve had installed that I’d kept meaning to give a wipe with a clean cloth but not got around to. The bathroom in particular was done to a very high standard, especially when you consider we have an old very awkwardly shaped quadrant showered with way too many pieces, nooks and crannies to it for dirt to gather in!

Date of experience: June 8, 2025

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