Review summary

EYG Home Improvements receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

K
sliding doors fitted

Had sliding doors fitted. 5 star service. Workers were very friendly and did a great job, leaving no mess whatsoever. Will definately use this company again for any home improvements

E
Faultless

Could not fault the company at all. From having Chris round to talk through the windows, then the surveyor, followed by prep work by the builder Raz and then the installing of the windows by Mark & Kevin. Had no issues, they worked professional, respecting the property and very clean workers. They are not pushy unlike Anglian Windows and this is the first time using EYG.

mh
Order costing 33,000 with EYG they mess it all up

EDIT - after posting they started to do things as per agreed. Ordered works costs 33,000 with EYG, there were the cheapest firm to quote by Β£2,000 by so this should this is not quote that is too cheap for the works etc. sadly its impossible to get them to actually perform and start work or even provide a start date as apparently there are issues with my order which sales need to resolve but never action.

Pushy Sales -You’ll Never Get Rid

It started off okay. I ordered windows through them but quickly realised that they are very pushy with sales. Salesperson made me order and pay then and there to get the β€˜best deal’ and also wanted a man available, my partner, which I found extremely sexist and worrying. Got some sliding doors from them which were half fitted and left in a sorry state. I had to chase up months after to get this sorted which took two attempts to get right. Door wasn’t the right size which was disappointing. Since then I haven’t wanted to use them but I am getting cold called consistently on a weekly basis. Asked them to take me off from their contacts list which still has not been done.

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

All reviews

816 total β€’ Write a review

Showing 641 - 650 of 812 reviews
NB
5 out of 5 stars

Fabulous service - One happy customer

WOW - What a difference the windows make to our bungalow. Lee & Gaz were exceptional! From the moment they arrived we knew we were in a safe pair of hands! They kept us updated throughout the installation, which was greatly appreciated. They both delivered an outstanding service!

Date of experience: July 23, 2020

MP
5 out of 5 stars

Extremely satisfied customer

Paul & Andy arrived in good time, they were very polite and informative of the job they were undertaking. They carried out the work very professionally and to a very high standard. They respected our property and ensured all dust etc.was kept to a minimum. The standard and quality of the work undertaken was of the highest standard anyone could expect, we are really pleased with our finished product. We would recommend Paul & Andy to anyone looking at EYG for their home improvements. The whole process from start to finish was outstanding and professional in these difficult times, Paul & Andy made the the purchase all the more satisfying.

Date of experience: July 22, 2020

J

JA

US

5 out of 5 stars

A really great job

A really great job Gary and Jack worked really hard to get it done before the rain came, can highly recommend well done lads. All the guys , door fitters , electrician and plasterers were friendly and very tidy, a job well done, thank you all

Date of experience: July 21, 2020

Mc
5 out of 5 stars

Wonderful and helpful staff

Wonderful and helpful staff. Excellent job, would recommend EYG to anyone and ferequently have, as you have done all my windows and exterior doors for years.

Date of experience: July 20, 2020

BC
5 out of 5 stars

Gary and Jack did very good job for us…

Gary and Jack did very good job for us got with it no mess first class mr and mrs B&y taΓ½lorq

Date of experience: July 19, 2020

cm
5 out of 5 stars

A good all round job.

A good all round job.. Friendly and helpful .

Date of experience: July 18, 2020

AM
5 out of 5 stars

Double glazing window replacement.

We had a number of windows replaced by Gary and Jack of EYG on 13&14 July. The work was completed efficiently and to a high standard with as little disruption as was possible whilst maintaining social distancing. Both Gary and Jack were friendly and helpful with any queries that we raised. We have been a long term customer of EYG and will continue to use their services for any further installations.

Date of experience: July 18, 2020

M&
5 out of 5 stars

EYG performance

I have just had 4 windows fitted by Neil and Kai and am very pleased by Their standard of work and attitude, they did a really good job and were neat and tidy and cleaned up well before they left. This is the last visit but have had front and rear doors, other windows changed and a hybrid conservatory roof fitted a few years ago and have never been disappointed from initial sales and survey to finish of the fittings to my home, so well done EYG.

Date of experience: July 14, 2020

AC
5 out of 5 stars

Andy Brown and Paul Palmer did an…

Andy Brown and Paul Palmer did an excellent job on both the front and rear door of my property. The work was completed in under five hours, both men were very friendly and polite and I was very pleased with the final result and would certainly use the company again.

Date of experience: July 14, 2020

R
1 out of 5 stars

AVOID!!!! Buy cheap, buy twice.

Easy sales and survey, no issues there. Installation was horrendous. Unfinished. Bent. Broken. Leak. Even when we brought matters to management attention they provided excuses or blamed us/our house. The windows are poorly made,odd scraps of rubber and plastic sticking out. Beading doesn't fit correctly, gaps (apparently an industry standard!). No attention to detail,just felt like they were installed as quick as so we could start paying. We are so unhappy with EYG. So bad we are seeking Legal advice. The plus....Sales person, surveyor and installer were all nice.

Date of experience: July 12, 2020

Previous1β€’β€’β€’646566β€’β€’β€’82Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.