Express English Language Training Center reviews & trust report
Express English Language Training Center is a reputable English language school located in Dubai, offering a wide range of courses tailored to enhance writing and speaking skills. The institute is accredited by the Knowledge and Human Development Authority (KHDA) and serves as an official IELTS test partner. With a focus on spoken English, business English, and exam preparation for IELTS and PTE, the center caters to diverse learners, including individuals and families seeking to improve their English proficiency.
Since its establishment in 2018, Express English has successfully taught over 5,000 students through its engaging and structured classes. The company's offerings include private lessons, flexible online courses, and home-based classes across its three branches in Business Bay, Deira, and JLT. By emphasizing a fun and relaxed learning environment, Express English aims to make the language acquisition process enjoyable while ensuring measurable progress for its students.
Express English Language Training Center has a positive customer experience.
Express English Language Training Center receives a mix of reviews, with many praising its effective teaching and supportive staff. Reviewers highlight the engaging lessons, interactive activities, and the professionalism of the teachers, noting significant improvements in their English skills.
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Many express gratitude for the flexible scheduling that accommodates their work commitments. However, a notable minority of reviews criticize the company, alleging that some instructors lack qualifications and that the management, particularly the owner, is untrustworthy. These negative experiences overshadow the positive feedback for some customers, leading to concerns about the overall credibility of the institution. Despite these criticisms, the majority of reviews reflect a positive sentiment towards the quality of education provided.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.3
19
100%
—
● Medium
4.3 / 5 overall
=
19 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Apr 2025.
Last 3 months
1.0
12-month avg
1.0
All-time
4.3
Category avg
4.5
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Oct 24
1.0
1
Nov 24
—
0
Dec 24
—
0
Jan 25
—
0
Feb 25
—
0
Mar 25
—
0
Apr 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 19 most recent reviews.
Top praiseof 16 positive reviews
Professionalism25%
4 mentions
Customer service19%
3 mentions
Helpful support13%
2 mentions
Friendly staff13%
2 mentions
“The treatment and education is professional and flexible”
On “Professionalism” · Mar 25, 2023
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Language Schools.
Overall rating and review count for this company and similar companies
Company
Overall
Legit
Service
Trend
Reviews
Express English Language Training CenterThis company
I recently had the pleasure of contacting Khaoula and I just wanted to share my experience. She was incredibly supportive and responsive throughout our conversation, and I really appreciated her insights and advice. I would highly recommend contacting her if you need any assistant.
The treatment and education is professional and flexible. Personally i was only dependent on the hw and classes that they give and did well on the islets.
Express English is a life changing.
I started attending class in express English 2months ago and I’ll say I’m better than before.
Teachers and staffs are blessings to express English because they are very polite to the students, they makes us very comfortable and happy around them. Express English has the best schedule, and because of that I’ve never feel uncomfortable or affected by their schedule.
Teachers speaks fluently and clear.
Express English is at the middle of the city which means it’s very close to most areas in Dubai, the amazing part is express English isn’t racist which means both black and white can attend and I met people from various countries while staying. Thank you @ExpressEnglish for giving me this opportunity and for making studying fun and easy.
As an intermediate student in Express English I can now speak better all thanks to my teacher MRS BETRIS from the USA for making me a better English speaker and never get tired to answer students questions
Thank you
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It will be almost a year since I started my English course in express english and it has been the best decision and the right place I can manage my schedule according to my work and the class groups are great you can meet people from different parts of the world and share a bit of each culture in general the teachers are really good and the team is really nice and the best thing is that my English is even better I can speak with more confidence the best option to study English is express english
Hi All,
Express English has been my backbone to succeed in achieving my desired band score which is Clb 9. I had my own ups and downs in achieving the needed score however, as I got enrolled with the tutorial with Mr. John my understanding towards the subject changed.
To conclude the teaching methods are amazing crisp and easy to understand.
Special thanks to Mr. Jhon Mr. Stephen ( professors) and Mel for all the support.
As always mentioned Express english is my second home.
This institution I found on online. I must say that it’s very interesting and beneficial for me. I loosed my confidence to learn English but now I am learning English with lots of confidence and positiveness. The staff is very helpful and polite not only with me but also with everyone. I am learning very well there, because the teacher Nathan is teaching very nicely and also gives some game which is about vocabulary and sentences completion. My feelings are like it’s worth for me. Thank you so much to Express English team. 🙏
Joshua a real gentleman.
Working so nicely with my daughter.
Professional, gentle and accurate.
Quick and correct understanding of my daughter’s requirements and able to facilitate her comfort and understanding during the entire training course.
This school was highly recommended to me by my friend. At first I was skeptical, but when I tried it, I really liked it. The lessons are very interestingly built, they have games, they are interactive, and full of communication. It does not bother and arouses interest and desire to learn
Express English Language Training Center is a reputable English language school located in Dubai, offering a wide range of courses tailored to enhance writing and speaking skills. The institute is accredited by the Knowledge and Human Development Authority (KHDA) and serves as an official IELTS test partner. With a focus on spoken English, business English, and exam preparation for IELTS and PTE, the center caters to diverse learners, including individuals and families seeking to improve their English proficiency.
Since its establishment in 2018, Express English has successfully taught over 5,000 students through its engaging and structured classes. The company's offerings include private lessons, flexible online courses, and home-based classes across its three branches in Business Bay, Deira, and JLT. By emphasizing a fun and relaxed learning environment, Express English aims to make the language acquisition process enjoyable while ensuring measurable progress for its students.