Review summary

Explore Learning is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

The Oxford Explore Learning in…

The Oxford Explore Learning in Sainsburys is exceptional. Its really helped my son to grow in confidence in Maths. Its very well run by the centre manager Paul.

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I hv been with EL for like 13-14 yrs

I hv been with EL for like 13-14 yrs. and it’s an amazing Tution center. The way their tutors teach is absolutely remarkable. But they shud try introducing cheaper Tution options for struggling families.

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S
Excellent

Very helpful and

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All reviews

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Showing 541 - 550 of 996 reviews
Jo

Excellent

Always great service. Fantastic teachers . Highly recommended

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MV

Very good

The way my son has improved I am proud to say they are doing a great job

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KR

very friendly and honest feedback.

very friendly and honest feedback.

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FN

Disappointing Experience with Explore Learning

I am extremely disheartened to share my recent experience with Explore Learning. Despite numerous attempts to communicate with their team regarding a refund, my concerns were consistently overlooked. The lack of responsiveness was evident as my emails seeking explanations were blatantly ignored. This not only reflects poor customer service but also a disregard for parental concerns. Additionally, the customer service team failed to provide any meaningful assistance, leaving me feeling frustrated and undervalued as a client. Such an approach is unacceptable and has significantly eroded my trust in their services.

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F

Explore Learning- Online Tutoring

I signed my child up for x2 online sessions per week. We have had 4 different tutors because permanent tutors were absent for 3 consecutive sessions. There are major inconsistencies in tutors ability to teach due to lack of subject knowledge and ability to offer different systematic approaches to help a child understand what a question is asking. Overall, the quality of teaching and teacher explanation is far below standard and would lead to an inadequate lesson observation if this was to take place in a primary school setting. Based on the service received, I can see no future signs of pupil progress or improved confidence.

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A

More often left independent in the…

More often left independent in the computer

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O

We are getting a lot of independent…

We are getting a lot of independent modes, I think my daughter needs to get taught the basics, otherwise she will not understand the independent mode questions.

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MG

Supportive and neurodiverse friendly environment

Great place with very supportive and neurodiverse friendly staff. Turned things around for my education resistant home educated child. Thanks so much

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N

Children progress

Encouraging children support and doing their work independently.

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F

Brilliant tutor who is very…

Brilliant tutor who is very encouraging, patient and goes over things so well my daughter understands it within the tutor session. I always get feedback at the end too.

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