Review summary

Express Online Training receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

C
Issues with RSA course. Beware if you want to do RSA here

I purchase almost all the courses here as a bundle due to cheaper discounted price. I dont need some courses like RSA, white card etc but I dont mind doing them. And I totally agree with all the negative reviews for the RSA. I got my food safety and covid card which are very short courses. Problems come with the RSA, I get all my answers correct except for 1, yes just 1 out of 100 over questions, which is video record roleplay question 4 part 1. They said that I keep getting it wrong and then the time expires and the course is "flagged" I do not agree that I get it wrong, even I seek answer from all kind of online sources, from AI chatgpt, website like coursehero, scrib...and community page which we discuss over the question, and yet they marked me wrong after multi attempt on one question. Even their test has a lot of problems, they need to detect the exact word. Like if they need to detect "sick", you cannot type in "ill". One question about driving licence where you to determine the age, which is 6 years and 11 months old, I say the age is not more than 7 yrs old, they say my answer is wrong. Really not recommend the course, especially for RSA. Ask me to contact them to proceed further, I believe is to ask to pay more to proceed, which I did not do so. I dont need this RSA thing anyway but it clearly shows the EOT ways of operations. Not going for my RGA and white card courses that I have already paid for. Not sure if they even do refund. And one more, do it at your own free time, not really, my RSA course has 3 months limit.

totally rubbish course

totally rubbish course,no reasonable to abandone my course,no refund, totally rubbish,no reason, disgusting website service.

D
Trainers were there to help when…

Trainers were there to help when needed. easy content. Prompt response when asked.

AB
AVOID

I advice anyone wanting to do a ticket to find an onsite provider and AVOID this website. Could not do it onsite so had to go through the website. Once you had three wrong answers to one question you need to wait for them to call you back. I tried to call them back myself as I am working and I am not at their disposal, they just told me to wait for another email and another call. This is so wrong. Bad customer service.

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All reviews

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Showing 581 - 590 of 996 reviews
ES
5 out of 5 stars

Very flexible and convenient to navigate

It was very easy to navigate and to refer to course notes when I was stuck on a question. The course was also very convenient in that if I needed to come back and finish the course later it was very easy to.

Date of experience: October 30, 2022

LS
5 out of 5 stars

Statement of Satisfaction

Opportunity to create an industry with standards and ensure overall social responsibility

Date of experience: October 30, 2022

PJ
5 out of 5 stars

Useful format

Useful format - able to pause and resume process. Structure of course was straightforward and material was interesting Recommended!

Date of experience: October 30, 2022

KJ
4 out of 5 stars

easy to follow

easy to follow, log in and out as required, can do quickly or take your time

Date of experience: October 30, 2022

PF
5 out of 5 stars

Good Price and Instructions were easy…

Good Price and Instructions were easy to understand

Date of experience: October 29, 2022

CK
5 out of 5 stars

Great site :)

Great site :)

Date of experience: October 28, 2022

EV
5 out of 5 stars

The online system is relly friendly and…

The online system is relly friendly and easy to use

Date of experience: October 28, 2022

CC
5 out of 5 stars

Sufficient and great

Sufficient and great! Because you can find all the information by clicking a button that takes you straight to the information required for the question

Date of experience: October 28, 2022

LC
5 out of 5 stars

Excellent

Excellent, high quality, recommended.

Date of experience: October 28, 2022

DL
5 out of 5 stars

Great on demand training

Great on demand training with fast marking response times - convenient to fit around other commitments. It's entirely self-directed learning and assessment so no need to scheule calls with assessors, etc.

Date of experience: October 28, 2022

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