Review summary

Express Online Training receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

C
Issues with RSA course. Beware if you want to do RSA here

I purchase almost all the courses here as a bundle due to cheaper discounted price. I dont need some courses like RSA, white card etc but I dont mind doing them. And I totally agree with all the negative reviews for the RSA. I got my food safety and covid card which are very short courses. Problems come with the RSA, I get all my answers correct except for 1, yes just 1 out of 100 over questions, which is video record roleplay question 4 part 1. They said that I keep getting it wrong and then the time expires and the course is "flagged" I do not agree that I get it wrong, even I seek answer from all kind of online sources, from AI chatgpt, website like coursehero, scrib...and community page which we discuss over the question, and yet they marked me wrong after multi attempt on one question. Even their test has a lot of problems, they need to detect the exact word. Like if they need to detect "sick", you cannot type in "ill". One question about driving licence where you to determine the age, which is 6 years and 11 months old, I say the age is not more than 7 yrs old, they say my answer is wrong. Really not recommend the course, especially for RSA. Ask me to contact them to proceed further, I believe is to ask to pay more to proceed, which I did not do so. I dont need this RSA thing anyway but it clearly shows the EOT ways of operations. Not going for my RGA and white card courses that I have already paid for. Not sure if they even do refund. And one more, do it at your own free time, not really, my RSA course has 3 months limit.

totally rubbish course

totally rubbish course,no reasonable to abandone my course,no refund, totally rubbish,no reason, disgusting website service.

D
Trainers were there to help when…

Trainers were there to help when needed. easy content. Prompt response when asked.

AB
AVOID

I advice anyone wanting to do a ticket to find an onsite provider and AVOID this website. Could not do it onsite so had to go through the website. Once you had three wrong answers to one question you need to wait for them to call you back. I tried to call them back myself as I am working and I am not at their disposal, they just told me to wait for another email and another call. This is so wrong. Bad customer service.

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All reviews

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Showing 521 - 530 of 996 reviews
IH
5 out of 5 stars

Helpful and was easy to understand

Helpful and was easy to understand

Date of experience: November 14, 2022

JB
4 out of 5 stars

Easy to follow

Easy to follow, albeit when I phoned customer service who said they would ring back, they never did. Some links/references didnt sink with the question asked

Date of experience: November 14, 2022

MB
1 out of 5 stars

Be careful!

You’ll have to pay more than 100$ to complete the course. In fact they have no availability for live assessments so you have to pay for the priority service if you don’t want to wait 1 month.

Date of experience: November 13, 2022

S
5 out of 5 stars

Quick and Easy

Quick and Easy

Date of experience: November 13, 2022

SB
5 out of 5 stars

Convenient to do online.

Convenient to do online.

Date of experience: November 13, 2022

ca
5 out of 5 stars

It's easy and flexible

It's easy and flexible. I can answer the questions whenever I want.

Date of experience: November 13, 2022

AK
5 out of 5 stars

Great experience

Great experience

Date of experience: November 12, 2022

N
5 out of 5 stars

Rsa course was easy to navigate

Rsa course was easy to navigate. Was able to complete at my own pace.

Date of experience: November 12, 2022

B
3 out of 5 stars

It was ok got thru it

It was ok A bit confusing but got thru it .

Date of experience: November 11, 2022

P
4 out of 5 stars

PDF shortfall

Not a full 5 star as the downloaded PDF did not match the section and slides for all the questions

Date of experience: November 11, 2022

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