Review summary

Express Online Training receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

C
Issues with RSA course. Beware if you want to do RSA here

I purchase almost all the courses here as a bundle due to cheaper discounted price. I dont need some courses like RSA, white card etc but I dont mind doing them. And I totally agree with all the negative reviews for the RSA. I got my food safety and covid card which are very short courses. Problems come with the RSA, I get all my answers correct except for 1, yes just 1 out of 100 over questions, which is video record roleplay question 4 part 1. They said that I keep getting it wrong and then the time expires and the course is "flagged" I do not agree that I get it wrong, even I seek answer from all kind of online sources, from AI chatgpt, website like coursehero, scrib...and community page which we discuss over the question, and yet they marked me wrong after multi attempt on one question. Even their test has a lot of problems, they need to detect the exact word. Like if they need to detect "sick", you cannot type in "ill". One question about driving licence where you to determine the age, which is 6 years and 11 months old, I say the age is not more than 7 yrs old, they say my answer is wrong. Really not recommend the course, especially for RSA. Ask me to contact them to proceed further, I believe is to ask to pay more to proceed, which I did not do so. I dont need this RSA thing anyway but it clearly shows the EOT ways of operations. Not going for my RGA and white card courses that I have already paid for. Not sure if they even do refund. And one more, do it at your own free time, not really, my RSA course has 3 months limit.

totally rubbish course

totally rubbish course,no reasonable to abandone my course,no refund, totally rubbish,no reason, disgusting website service.

D
Trainers were there to help when…

Trainers were there to help when needed. easy content. Prompt response when asked.

AB
AVOID

I advice anyone wanting to do a ticket to find an onsite provider and AVOID this website. Could not do it onsite so had to go through the website. Once you had three wrong answers to one question you need to wait for them to call you back. I tried to call them back myself as I am working and I am not at their disposal, they just told me to wait for another email and another call. This is so wrong. Bad customer service.

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

All reviews

1,000 total • Write a review

Showing 321 - 330 of 996 reviews
M
5 out of 5 stars

Easy and handy

Easy and handy

Date of experience: January 6, 2023

TR
1 out of 5 stars

Dont bother

Just go on a government website and look up approved courses on there. This site is a scam. I am so broke atm which is why I went ahead with it since it says its nationally approved.

Date of experience: January 6, 2023

MG
5 out of 5 stars

team was very helpful

team on phone very very helpful

Date of experience: January 6, 2023

JP
5 out of 5 stars

Nice

Nice, easily written questions

Date of experience: January 5, 2023

NC
5 out of 5 stars

website

the lay out of how things are is great the website is easy to use

Date of experience: January 5, 2023

rc
5 out of 5 stars

Online easy clear question

Online easy clear question

Date of experience: January 5, 2023

JH
5 out of 5 stars

Easy navigation and information if read…

Easy navigation and information if read correctly

Date of experience: January 5, 2023

AS
5 out of 5 stars

The whole process was easy

The whole process was easy. The sections were well defined so that I could go back over them if needed. The questions were easy to understand.

Date of experience: January 5, 2023

AB
5 out of 5 stars

good course structure and intuitive

good course structure and intuitive

Date of experience: January 4, 2023

BD
4 out of 5 stars

easy and enjoyable experience

A very easy to follow step by step procedure made the entire experience enjoyable, would definitely recommend. The only problem I can see is that on some courses such as the RSA there is a final phone consult you must complete which has wait times of up to one month, which can only be avoided by purchasing the deluxe version for around $100 which is quite irritating and to be honest a bit of a cash grab. Still a very easy system but beware if you need certificates quickly you may end up paying!

Date of experience: January 4, 2023

Previous1•••323334•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.