Review summary

Express Online Training receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

C
Issues with RSA course. Beware if you want to do RSA here

I purchase almost all the courses here as a bundle due to cheaper discounted price. I dont need some courses like RSA, white card etc but I dont mind doing them. And I totally agree with all the negative reviews for the RSA. I got my food safety and covid card which are very short courses. Problems come with the RSA, I get all my answers correct except for 1, yes just 1 out of 100 over questions, which is video record roleplay question 4 part 1. They said that I keep getting it wrong and then the time expires and the course is "flagged" I do not agree that I get it wrong, even I seek answer from all kind of online sources, from AI chatgpt, website like coursehero, scrib...and community page which we discuss over the question, and yet they marked me wrong after multi attempt on one question. Even their test has a lot of problems, they need to detect the exact word. Like if they need to detect "sick", you cannot type in "ill". One question about driving licence where you to determine the age, which is 6 years and 11 months old, I say the age is not more than 7 yrs old, they say my answer is wrong. Really not recommend the course, especially for RSA. Ask me to contact them to proceed further, I believe is to ask to pay more to proceed, which I did not do so. I dont need this RSA thing anyway but it clearly shows the EOT ways of operations. Not going for my RGA and white card courses that I have already paid for. Not sure if they even do refund. And one more, do it at your own free time, not really, my RSA course has 3 months limit.

totally rubbish course

totally rubbish course,no reasonable to abandone my course,no refund, totally rubbish,no reason, disgusting website service.

D
Trainers were there to help when…

Trainers were there to help when needed. easy content. Prompt response when asked.

AB
AVOID

I advice anyone wanting to do a ticket to find an onsite provider and AVOID this website. Could not do it onsite so had to go through the website. Once you had three wrong answers to one question you need to wait for them to call you back. I tried to call them back myself as I am working and I am not at their disposal, they just told me to wait for another email and another call. This is so wrong. Bad customer service.

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

All reviews

1,000 total • Write a review

Showing 301 - 310 of 996 reviews
G

Gin

US

4 out of 5 stars

Great online course

Very easy to understand questions

Date of experience: January 12, 2023

EC
5 out of 5 stars

Easy and convenient

Easy and convenient. The ability to do this from home at anytime was the best part.

Date of experience: January 12, 2023

NG
4 out of 5 stars

Easy to use system

Easy to use system, very interactive and quick.

Date of experience: January 12, 2023

K
5 out of 5 stars

course is very relevant to my needs.

course is very relevant to my needs.

Date of experience: January 12, 2023

SW
5 out of 5 stars

Clear Excellent Communication

The online course is well constructed and there are plenty of resources available. I really enjoy the self paced learning that allows me to work through the course at times that suited me around my work and home life.

Date of experience: January 11, 2023

BP
5 out of 5 stars

EOT RSA qualification from home

EOT was an easy way for me to gain my RSA qualification at home! Highly recommend!

Date of experience: January 11, 2023

DS
5 out of 5 stars

Ease of access doing it online

Ease of access doing it online. Informative. Learnt some new information as the NSW RSA/RCG is different in some areas.

Date of experience: January 11, 2023

JW
5 out of 5 stars

Accredited and allowed me to do it…

Accredited and allowed me to do it quickly and in my own time.

Date of experience: January 10, 2023

O
3 out of 5 stars

Don’t do this course if you need the certificate urgently

Yes, you will get your certificate but it will take a week at least if you pass all the modules straight away. They tell you that pay when you complete the course. NOW COMES THE LIE! When you complete the course and make the payment, they ask you rate them and once you give 5 stars(beacuse initial part is very smooth), they come up with MORE ASSESSMENTS (audio/video and a live call as well) and you have to book an appointment with the assessor for the last module(live call) THEY WILL ASK YOU TO PAY $105 EXTRA FOR PRIORITY BOOKING OR ELSE WAIT FOR 3-4 WEEKS TO GET A STANDARD BOOKING. Try to book between 3-4pm and you’ll get a booking for next day. You're better off attending an institute and getting the cert same day if you’re in a rush. Note: I gave them 5 stars and then edited my review and gave them 1 star but I got my certificate now. $98 for an RSA is a good price.

Date of experience: January 10, 2023

P
5 out of 5 stars

My experience with this course was very…educational

My experience with this course was very informative and educational the questions were testing at times but i could always take a break and resume at another time. This course is very well set out and easy to navigate through so don't change a thing, you guys are doing a great job. Kind regards Peter

Date of experience: January 9, 2023

Previous1•••303132•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.