Review summary

Express Online Training receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

C
Issues with RSA course. Beware if you want to do RSA here

I purchase almost all the courses here as a bundle due to cheaper discounted price. I dont need some courses like RSA, white card etc but I dont mind doing them. And I totally agree with all the negative reviews for the RSA. I got my food safety and covid card which are very short courses. Problems come with the RSA, I get all my answers correct except for 1, yes just 1 out of 100 over questions, which is video record roleplay question 4 part 1. They said that I keep getting it wrong and then the time expires and the course is "flagged" I do not agree that I get it wrong, even I seek answer from all kind of online sources, from AI chatgpt, website like coursehero, scrib...and community page which we discuss over the question, and yet they marked me wrong after multi attempt on one question. Even their test has a lot of problems, they need to detect the exact word. Like if they need to detect "sick", you cannot type in "ill". One question about driving licence where you to determine the age, which is 6 years and 11 months old, I say the age is not more than 7 yrs old, they say my answer is wrong. Really not recommend the course, especially for RSA. Ask me to contact them to proceed further, I believe is to ask to pay more to proceed, which I did not do so. I dont need this RSA thing anyway but it clearly shows the EOT ways of operations. Not going for my RGA and white card courses that I have already paid for. Not sure if they even do refund. And one more, do it at your own free time, not really, my RSA course has 3 months limit.

totally rubbish course

totally rubbish course,no reasonable to abandone my course,no refund, totally rubbish,no reason, disgusting website service.

D
Trainers were there to help when…

Trainers were there to help when needed. easy content. Prompt response when asked.

AB
AVOID

I advice anyone wanting to do a ticket to find an onsite provider and AVOID this website. Could not do it onsite so had to go through the website. Once you had three wrong answers to one question you need to wait for them to call you back. I tried to call them back myself as I am working and I am not at their disposal, they just told me to wait for another email and another call. This is so wrong. Bad customer service.

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All reviews

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Showing 161 - 170 of 996 reviews
MR
5 out of 5 stars

its straight forward and to the point

its straight forward and to the point, easy to use site, no stupid drag the answer over to here bullshiz that doesnt cross-platform well, it was good,well made

Date of experience: February 17, 2023

NY
5 out of 5 stars

i have learned a lot with this training…

i have learned a lot with this training experience

Date of experience: February 17, 2023

D
5 out of 5 stars

Professional Training made easy

Did online course and was impressed with the substance of the course materials, methodology of training and assessment, and ease of use of website, particularly the student dashboard. The flexibility of doing the course was super helpful. Very helpful and personable support staff available, and the communication was nothing short of brilliant (emails advising of your progress and status of assessments; assessor comments on submissions, etc). Have already signed up for another course due to the silky-smooth experience with EOT.

Date of experience: February 17, 2023

R
5 out of 5 stars

RSA Training

The information was relevant to my work in a hotel and most questions were appropriate as well.

Date of experience: February 17, 2023

SL
5 out of 5 stars

Great company for RSA training

Great company for RSA training - the course was easy to follow, the layout of information was engaging, the quiz questions were easy to understand and the response/marking times we efficient.

Date of experience: February 17, 2023

dh
4 out of 5 stars

this course was good

this course was good

Date of experience: February 16, 2023

SK
5 out of 5 stars

very user friendly online course

very user friendly online course. well priced and would definitely recommend .

Date of experience: February 16, 2023

BG
4 out of 5 stars

My experience was really good.

My experience was really good.

Date of experience: February 16, 2023

Z

Zoe

US

5 out of 5 stars

User-friendly

User-friendly. Clear questions with potentially confusing negatives highlighted (eg which of these is NOT...) Price matching discount

Date of experience: February 16, 2023

EC
5 out of 5 stars

Great course!

This was a very user friendly course. There was a lot of information but the questions were set out well and very easy to follow. Highly recommend.

Date of experience: February 16, 2023

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