Review summary

Express Online Training receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

C
Issues with RSA course. Beware if you want to do RSA here

I purchase almost all the courses here as a bundle due to cheaper discounted price. I dont need some courses like RSA, white card etc but I dont mind doing them. And I totally agree with all the negative reviews for the RSA. I got my food safety and covid card which are very short courses. Problems come with the RSA, I get all my answers correct except for 1, yes just 1 out of 100 over questions, which is video record roleplay question 4 part 1. They said that I keep getting it wrong and then the time expires and the course is "flagged" I do not agree that I get it wrong, even I seek answer from all kind of online sources, from AI chatgpt, website like coursehero, scrib...and community page which we discuss over the question, and yet they marked me wrong after multi attempt on one question. Even their test has a lot of problems, they need to detect the exact word. Like if they need to detect "sick", you cannot type in "ill". One question about driving licence where you to determine the age, which is 6 years and 11 months old, I say the age is not more than 7 yrs old, they say my answer is wrong. Really not recommend the course, especially for RSA. Ask me to contact them to proceed further, I believe is to ask to pay more to proceed, which I did not do so. I dont need this RSA thing anyway but it clearly shows the EOT ways of operations. Not going for my RGA and white card courses that I have already paid for. Not sure if they even do refund. And one more, do it at your own free time, not really, my RSA course has 3 months limit.

totally rubbish course

totally rubbish course,no reasonable to abandone my course,no refund, totally rubbish,no reason, disgusting website service.

D
Trainers were there to help when…

Trainers were there to help when needed. easy content. Prompt response when asked.

AB
AVOID

I advice anyone wanting to do a ticket to find an onsite provider and AVOID this website. Could not do it onsite so had to go through the website. Once you had three wrong answers to one question you need to wait for them to call you back. I tried to call them back myself as I am working and I am not at their disposal, they just told me to wait for another email and another call. This is so wrong. Bad customer service.

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Showing 121 - 130 of 996 reviews
D
4 out of 5 stars

Some of the questions need rewriting.

Some of the questions need rewriting.

Date of experience: February 27, 2023

DD
4 out of 5 stars

david dishon

the easy lay out of the subject

Date of experience: February 27, 2023

PS
5 out of 5 stars

Very flexible

Very flexible, self learning format

Date of experience: February 27, 2023

GM
5 out of 5 stars

Very helpful

Very helpful. fast and reliable

Date of experience: February 27, 2023

FB
5 out of 5 stars

Responsibility Service Alcohol: Invaluable knowledge and skills.

Invaluable knowledge and skills.

Date of experience: February 26, 2023

LR
5 out of 5 stars

RSG and RSA Training Course

The website was very easy to navigate and answer questions within. The training was in a neat and simple layout.

Date of experience: February 26, 2023

J
5 out of 5 stars

the amount of support I received…

the amount of support I received throughout the course

Date of experience: February 26, 2023

SN
5 out of 5 stars

This course was exactly what I need for…

This course was exactly what I need for the employment I was seeking. It was easy to follow and complete with confidence

Date of experience: February 26, 2023

RB
5 out of 5 stars

easy to use the process

easy to use the process

Date of experience: February 26, 2023

Tl
2 out of 5 stars

the course was easy enough, BUT

the course was easy enough, but booking the live assessment is an absolute nightmare, completely booked out all the time.

Date of experience: February 26, 2023

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