Knowledgeable and friendly.
Knowledgeable and friendly.
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4.6
Excellent
999 reviews
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Review summary
E.ON Next Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
So far so good, excellent communication!
So far so good, switch from BG was easy, the gas took a bit longer to switch over but I think there was a slight issue with connecting to the gas smart meter, but a quick WhatsApp chat later (on a Saturday!) and everything was quickly resolved by Lewis. Impressed with the quick communication. EV tariff from 00:00 to 07:00 is amazing as well, those extra two hours really make a difference!
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Great service
Hasan was extremely helpful and efficient
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Very helpful
They were very helpful and patient. Nice to speak to someone with a genuinely friendly personality. I would recommend them.
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Company details
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www.eonnext.comAll reviews
999 total • Write a review
Showing 741 - 750 of 995 reviews
MJ
Unfair treatment
Their was a very beneficial tariff that I could not have because I do not wish to have a direct debit that is unfair, also it is unfair, and i still do not understand why i am penalized for paying on receipt of bill even though I am hundreds of pounds in Credit...very bad especially in this current economic climate
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IC
Great company to deal with
Great company to deal with, No long queues on phones and answer all your questions. Keep up the good work and thank you
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c
The transition to the new tariff.
The transition to the new tariff was simple and straight forward. The slightly frustrating side is that Eon Next for the past few weeks have been saying that they cannot connect to my meters and to supply manual readings. This is a little strange as Hildebrand Bright app can see them (updating every 30 minutes) and the new tariffs were updated on the meters (showing on the IHD).
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M
I was expected to go outside of my…
I was expected to go outside of my property pull up the grid get on my hands and knees to read the water meter so they could have an up to date reading. I am disabled
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JM
Customer confidence
Customer confidence. June 2025 Very efficient in keeping me up to date with any changes to prices or tariffs especially those which are advantageous.
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