Happy customer
Very knowledgeable and no hard sell.Listened to what my prefences were.Fitters arrived and were professional,even cleaned up after,no stress.I am extremely happy with my new doors and windows.Would highly recommend
DX Home Improvements Ltd
Reviews 335•
4.9
Construction & Manufacturing4.9
Excellent
335 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
⭐
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.9
Excellent
335 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
DX Home Improvements Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
✨
Based on reviews, created with AISee what reviewers are saying
Fantastic experience from start to…
Fantastic experience from start to finish. Had Darcey out who went through styles and prices with us. She was very knowledgeable and passionate about the windows. Was no hard sell like other companies we had out. Which made us feel at so much ease that we decided to go ahead. The lads who fitted the windows done a smashing job. They also cleaned up very well. Would highly recommend Dx! Will be in touch very soon in regards to getting my kitchen done. Thanks again guys.
Outstanding Service and Stunning New Windows
We recently had six windows installed by DX Home Improvements, and the whole experience has been fantastic from start to finish. Special thanks to Darcey, our sales rep who was incredibly knowledgeable about everything to do with windows. She took the time to explain our options without any pressure to buy, which really put us at ease. Once we decided to go ahead, she stayed in regular contact to make sure we were happy at every stage. She even followed up after the installation to check everything was perfect. That level of care and professionalism made a big difference. The installation itself was quick and smooth. The team did a brilliant job. They laid down dust sheets, tidied up after themselves, and took all the waste away. The windows look absolutely stunning and have completely transformed the house. After the work was done, the company got in touch to ensure we were satisfied. We pointed out a couple of very small imperfections, and they were quick to assure us these would be sorted ASAP. Overall, we’re incredibly impressed and will definitely be using DX Home Improvements again for future work. Highly recommended!
Hi had my windows 3 windows 2 large a d…
Hi had my windows 3 windows 2 large a d one composite door fitted today the team where excellent. Work men came on time very professional and to high standard cleaned any mess and I am.more than pleased with the standard of my door and windows .really great job would recommend 👌.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.dxhomeimprovements.co.uk
All reviews
335 total • Write a review
Showing 31 - 40 of 331 reviews
JJ
A pleasure to deal with Works arranged…
A pleasure to deal with Works arranged and conducted very quickly, installation and aftercare support amazing - big props to Sharon - thank you!
Date of experience: October 7, 2024
J
J.S
US
William and Steven did a fantastic job…
William and Steven did a fantastic job at installing our new windows! Both were very professional and got all 6 windows replaced in a day. They look amazing and we’re over the moon with the result. DX have been in touch through the whole process too, making things really easy. Would definitely recommend!
Date of experience: October 2, 2024
G
Gillian
US
Roughcasting
Fantastic from start to finish, the guys were quick and reliable, outside of house was cleaned to a high standard after the rough casting was finished. Angela in the office was brilliant and always there to answer any questions etc. Would highly recommend this company. My house is stunning and stands out in the street.
Date of experience: October 2, 2024
GC
Poor Aftercare
I wish I could have left a positive review here, but the aftercare provided by DX has been so poor that it has spoiled the entire experience. We had new windows installed on 5th Aug 2024, fitters were excellent and left the place spotless after they have finished. Having a look at the glass, I could see that 3 panes had scratches on them. Considering the price paid I asked for these to be repaired, I was told they would replace all of these. This is when the problems started. Once the majority of the bill had been paid, the impetus to do the work vanished and suddenly they weren’t so keen to keep in touch or get things booked in. It’s now 1st October and the remedial work has still not been completed. 1st time the fitters turned up they could replace 2 panes but didn’t have the right size for the 3rd. 2nd attempt and they cancelled on the morning they were supposed to arrive. 3rd attempt and a fitter turned up out of the blue (no contact to advise they were planning to attend), took one look at the window and said no I don’t have the right size glass. Whoever is running the office is clearly not doing a particularly good job, they just don’t care after the money has been paid. I would’ve used this company again for other work but not after this debacle.
Date of experience: October 1, 2024
L
Laura
US
Got new windows fitted in my new home
Got new windows fitted in my new home. Very smooth process, price range is great! Great discount offers! Windows stored and fitted in a couple weeks. I had 5 windows replaced and the job was completed in less than a day.
Date of experience: September 27, 2024
KM
Fabulous service from a super friendly…
Fabulous service from a super friendly and professional company. I’ve just had new sash and case windows fitted in our Victorian home. The windows were replaced with minimal disruption to the original features of the house. The whole process was seemless, the girls in the office are lovely and all the teams were quick and efficient on the day, no mess at all. A fabulous job, would highly recommend and would definitely use DX again in the future. Thanks all.
Date of experience: September 13, 2024
M
Margaret
US
French doors
This company are fab, really friendly, not pushy sales and kept me updated from start to finish, from girls in the office, surveyor and install. I had new french doors installed anthracite and they are lovely, great service, great work and super tidy. I know they do other jobs and will defo go to them for my next project. Thanks all :) Miss M Buchanan
Date of experience: September 10, 2024
AV
not only do they clear up after they are very good workers
not only do they clear up after they finish they also did hoovering but Liam was clearing up as he went Jim was excellent at his job and he new exactly what he was doing along with Liam who just got on with what he had to do they were both very good workers I would have them back any time if I had more work to do
Date of experience: September 10, 2024
G
Gill
US
My New Conservatory
Absolutely delighted with my new conservatory built by DX Home Improvements, it was built to my specification, the workmanship on it was first class, the workmen were also on time, kept you informed of everything they were doing and what the timescales were, and nothing was a problem to them, I would definitely recommend DX Home Improvements if you are thinking of a conservatory.
Date of experience: September 10, 2024
rg
Clean and tidy job
Clean and tidy job, hassle free
Date of experience: September 5, 2024
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.