Review summary

DLG LEGAL SERVICES LIMITED receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Laura was fantastic

Laura was fantastic. She was very helpful, friendly and knowledgeable.

The man I spoke to was so nice and…

The man I spoke to was so nice and explained things really well what I was unsure about, he was very professional and so nice and polite.

Customer Feedback

Lisa was really helpful throughout the duration of my claim, she always reassured me whenever I was worried and continued to have my best interest at heart. Really appreciate all the help and couldn’t thank her enough!!

I have had a really good experience

I have had a really good experience with DLG Legal Services. Always prompt with their communication and well informed. Dealt with a few people within the team and they have all been great. Recently Graham Dent dealt with the case and he was also very good and professional.

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All reviews

455 total • Write a review

Showing 11 - 20 of 451 reviews
EZ
5 out of 5 stars

Mark is probably gonna be your best…

Mark is probably gonna be your best call operator to call your phone and handle your personal injury claim, I could have not asked for any one better he is extremely patient, very very well spoken it’s a Ten out of Ten. with my experience with mark if I could possibly give him ELEVEN then yeah. Thanks mark

Date of experience: July 2, 2025

MT
5 out of 5 stars

I spoke to Amrit and she was very…

I spoke to Amrit and she was very understanding and phoned me back when my child was settled very polite and easy to talk to. Also went through the steps with me Thankyou

Date of experience: July 1, 2025

MB
5 out of 5 stars

I would like to thank Melissa Sanders…

I would like to thank Melissa Sanders and the team at DLG Legal Services, for all their help and support with my injury claim. If I had a query Melissa always got back to me, with a response. Although it has been a long process, you guided me through it, which I really appreciated. My legal representative on the day at court was first rate. I would like to wish you all the best for the future x

Date of experience: June 30, 2025

S
5 out of 5 stars

Very polite and helpful person

Very polite and helpful person, took time to explain the procedures and issues involved. I would recommend their services.

Date of experience: June 28, 2025

PE
5 out of 5 stars

Excellent Service

DLG has been nothing but kind, helpful and understanding throughout my claim process. Amy kept me updated throughout all the steps and gave me clear timescales and managed my expectations of what to expect next and possible outcomes. I would like to thank Amy for all she done and the wider DLG team. I’ve received nothing but the best support and service during my claim

Date of experience: June 27, 2025

MC
5 out of 5 stars

Sabina Butt from DLG- highly commended

I had the pleasure of having Sabina Butt organise my defence in a motor insurance claim. After an initial delay in getting to speak to the relevant party (I think they may have been on holiday) my case was organised extremely well. Sabina was extremely helpful & intelligently advised me on all the steps I needed to follow, which she helped arrange. The legal representation on the day in court which they arranged was first rate. I would certainly recommend

Date of experience: June 27, 2025

SR
5 out of 5 stars

Excellent service

The representative was very kind and helpful, explained the process and the likely timescales very clearly. An excellent service. Would highly recommend.

Date of experience: June 26, 2025

PM
5 out of 5 stars

“I had the pleasure of working with…

“I had the pleasure of working with Michael on my personal injury claim, and I couldn’t have asked for better support. He was professional, approachable, and kept me informed every step of the way. Michael made a stressful situation so much easier to manage and achieved a result I’m very happy with. I’d highly recommend him and the team at DLG Legal Services

Date of experience: June 25, 2025

PO
5 out of 5 stars

This been the first experience with DLG…

This been the first experience with DLG Legal Services Ltd, I was very impressed with Amrit. The way she delivered the questions and help me through the clame made the experience very pleasant. Amrita was extremely polite and professional throughout.

Date of experience: June 24, 2025

SC
5 out of 5 stars

Great company

Very clear advice and a friendly understanding voice on the end of the phone that put me at ease.

Date of experience: June 24, 2025

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