CrowdTrust
CategoriesBlog
CrowdTrust

Experience AI-powered reviews and insights about businesses worldwide. Share your experiences and get personalized recommendations tailored to your needs.

About

  • About CrowdTrust
  • Community
  • Careers
  • Press
  • Blog

Support

  • Help Center
  • Guidelines
  • Contact Us
  • FAQs

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy
  • GDPR Compliance

Business

  • CrowdTrust for Business
  • Claim Your Profile
  • CrowdTrust API
  • Partnership

Newsletter

Stay updated with the latest reviews and trends

 

© 2026 TrustNew, Inc. All rights reserved.

SitemapAccessibility
HomeHome & GardenDIY Kitchens Reviews
DIY Kitchens logo

DIY Kitchens Reviews

4.783333333333333 out of 5 stars
4.783333333333333 out of 5 stars
4.8
|Excellent|60 reviews

Last reviewed 3 weeks ago

TrustScore

4.8
4.783333333333333 out of 5 stars
Excellent
5 out of 5 stars
53
4 out of 5 stars
3
3 out of 5 stars
3
2 out of 5 stars
0
1 out of 5 stars
1
60 reviews in total

Review summary

DIY Kitchens receives overwhelmingly positive feedback, with many reviewers praising the exceptional quality of their kitchens and the ease of the online design tool. Customers appreciate the solid build and stylish designs, often highlighting their satisfaction with the overall service from start to finish. The showroom experience in Witney also garners positive remarks, showcasing a wide range of options that cater to various styles. However, some consumers express concerns regarding order communication, particularly with emails, suggesting that improvements could be made in this area. Despite this minor criticism, the majority of customers report being extremely happy with their purchases and recommend DIY Kitchens for their quality and value. Overall, the sentiment is highly favorable, reflecting a strong customer satisfaction rate.

✨
Based on reviews, created with AI

See what reviewers are saying

Deborah Warburton
Deborah WarburtonFeatured

3 weeks ago

5 out of 5 stars

Quality build and quality service

This is the second kitchen we have purchased from DIY Kitchens (the first in our previous house in Staffordshire) for our new home in Cumbria. The quality and build of the kitchens are fantastic, and... See more

Ayrtam Ryall
Ayrtam RyallFeatured

3 weeks ago

5 out of 5 stars

Very happy with our DIY kitchen 🙂

DIY Kitchens was recommended to us by our builder / carpenter who had been installing these for may years. We visited the showroom in Witney and were hugely impressed by the range and the quality. W... See more

David Davies
David DaviesFeatured

3 weeks ago

5 out of 5 stars

Love the quality of our kitchen

Love the quality of our kitchen, glad we decided to go with DIYK, no issues with the delivery either

Sam
SamFeatured

3 weeks ago

5 out of 5 stars

Couldn’t be happier

Couldn’t be happier. Quality is excellent (and remains so after a year), experience was excellent and kitchen receives lots of compliments.

Filter by rating:
graham boswell
graham boswell
1 reviews•New Reviewer
about 1 month ago
5 out of 5 stars

Your representative thought of things i…

Your representative thought of things i had not therefore saving me from a second order

Helpful?
Hamish
Hamish
1 reviews•New Reviewer
about 1 month ago
5 out of 5 stars

Perfect quality

Perfect quality. The showroom is exceptional. Best priced for the quality. The desktop app is easy to use, the freedom to design feels great. You can phone up the support line and they'll guide you helpfully with any design questions you're having. They even send you a box with some Yorkshire Tea and flapjacks in with your kitchen delivery. Every step of the way is brilliant. Cannot recommend enough.

Helpful?
Beth Perry
Beth Perry
1 reviews•New Reviewer
about 1 month ago
5 out of 5 stars

Quick and easy process

Quick and easy process. Cheaper than other retailers by a mile - LOVED that the units came pre built and the show rooms were such an incredible space we even brought our children to look and had complementary refreshments and staff couldn’t help us enough - 10/10 Will alway reccomend

Helpful?
George Tudor
George Tudor
1 reviews•New Reviewer
about 1 month ago
5 out of 5 stars

Better than the big brands

I’m so glad I went with DIY Kitchens. It is honestly so refreshing to find a company that doesn't play those "80% off" sales games and just gives you a fair, honest price from the start. ​The online design tool was really easy to use, and having a professional from their team look over everything before I finalized the order gave me a lot of peace of mind. ​The quality of the cabinets is top notch too. My kitchen fitter hadn't actually heard of them before, but he was so impressed with the build that he’s already started recommending them to his other clients. Definitely worth it!

Helpful?
Mr & Mrs Wood
Mr & Mrs Wood
1 reviews•New Reviewer
about 1 month ago
5 out of 5 stars

Superb experience from start to finish

Superb experience from start to finish. It was a pleasure to deal with DIY kitchens, from the amazing showroom to the quality of the kitchen who my fitter (a master carpenter) said was so much better quality than so many of the supposed 'high end' providers out there. Saved over £12,000 by choosing DIY kitchens over Howdens and Wren.

Helpful?
Yorkshire Lad
Yorkshire Lad
1 reviews•New Reviewer
about 1 month ago
3 out of 5 stars

Slight issues potentially resolved

I've deleted my original review and upgraded it to 3 stars from 1. Spoke to Becci on the phone, who was excellent btw, and she has partially restored my faith in DIY kitchens. So hopefully the remedy materials that Becci is going to send out will do the job. Thank you Becci for your help.

Helpful?
Hazel L
Hazel L
1 reviews•New Reviewer
about 1 month ago
5 out of 5 stars

Good price and quality

We purchased our kitchen a couple of years ago and it still looks like new which is testament to the great quality. The price was good too, so we’re happy that we went with DIY Kitchens.

Helpful?

TrustPilot Scam Exposed

Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

Read the analysis
Ellen Cheung
Ellen Cheung
1 reviews•New Reviewer
about 1 month ago
5 out of 5 stars

Stanbury - Mussell units and Dakar island

Have had my new DIY Kitchen fitted for a year now and have loved it since day one! Quality of DIY is exceptional, and at half the price quoted by competitors! Their staff were always helpful and responsive to my queries. Highly recommend!

Helpful?
Mr. John Trillwood
Mr. John Trillwood
1 reviews•New Reviewer
about 1 month ago
5 out of 5 stars

Good quality preassembled units

Good quality preassembled units. Thick back boards not just hardboard. I got two unglued so I could modify them myself. Order arrived undamaged and in the time scale quoted. Company was very helpful when I phoned them to check how to design my room. Design tool takes a bit of getting used to, but persever the end result is well worth it.

Helpful?
SR
SR
1 reviews•New Reviewer
about 1 month ago
5 out of 5 stars

Great all round experience

The planner was really easy to use and this is where the order was generated from. Great range of kitchens to chose from and choice of colours. Quality is excellent and the kitchen is looking as fresh as the day it was fitted. Great quality, great price, great delivery and all round service

Helpful?
Martin Grey
Martin Grey
1 reviews•New Reviewer
about 1 month ago
5 out of 5 stars

Great Experience

We absolutely love our new kitchen from DIY Kitchens. From the moment we started planning, we were impressed by the exceptional quality and the wide choice of unit configurations available. It meant we could design a layout that perfectly suited our space and how we use our kitchen every day. Some of our favourite features are the clever larder corner unit and the large drawers in the high storage cupboards, which make organising everything so much easier and keep the kitchen looking beautifully tidy. The fitting of the quartz worktop and stunning waterfall island was carried out to an excellent standard and really finishes the kitchen perfectly. It has become the real centrepiece of our home. Another thing that really stood out was the service. Every component of the order arrived on time and exactly as expected, which made the whole process smooth and stress-free. We also made significant savings compared to other kitchen suppliers, yet the quality of the kitchen is just as good – if not better. It truly feels like we’ve achieved a high-end kitchen at a very competitive price. We first heard about DIY Kitchens because our daughter bought one around ten years ago and has never had a single problem with it. Seeing how well hers has lasted gave us the confidence to choose them, and we’re so glad we did. What we love most is that our kitchen isn’t just beautiful – it’s practical, thoughtfully designed, and built to last. It’s now the heart of our home where we cook, gather, and spend time together, and every day we’re reminded that choosing DIY Kitchens was one of the best decisions we made.

Helpful?
Gemma Melvill
Gemma Melvill
1 reviews•New Reviewer
about 1 month ago
5 out of 5 stars

Fantastic choice for new kitchen

I cannot reccomend this company highly enough. We went for one of their wood door kitchens and the quality is fantastic. Their kitchen design software is really easy to use (and actually kinda fun), thier customer support team are really helpful during design. The kitchen is well packed when delivered, wih clear instructions provided on fitting. Their customer aftercare is also efficient and hassle free.

Helpful?
customer
customer
1 reviews•New Reviewer
about 1 month ago
4 out of 5 stars

Good quality product and good prices

Good quality product and good prices. layout tool is a bit buggy but still very good. Had some damaged parts and incorrect manufacturing hence 4*(blank on the wrong side of cupboard) which were very quickly dealt with. packing of rear corners need attention to avoid damage. worktop install by natural stone faultless. would definitely recommend.

Helpful?
Daniel Shillito
Daniel Shillito
1 reviews•New Reviewer
about 1 month ago
5 out of 5 stars

Kitchen review

The best thing about DIY kitchens is the showroom in Pontefract. There are loads of kitchens to look at and visualise what you’d like in your own kitchen. The shaker kitchen me and my wife chose is very well made and looks beautiful in our home

Helpful?
Pauline Flather
Pauline Flather
1 reviews•New Reviewer
about 1 month ago
5 out of 5 stars

Highly recommend DIY kitchens

18 months after getting my new kitchen from DIY kitchens I still couldn't be happier and would highly recommend them to anyone. The quality, choice and customer service was second to none.

Helpful?
Roy senior
Roy senior
1 reviews•New Reviewer
about 1 month ago
5 out of 5 stars

I purchased a kitchen from them for my…

I purchased a kitchen from them for my daughter's new home ,from visiting there showroom with is massive and so user friendly welcoming never got pestered by any of staff.They kept us up to date every step of the way from ordering to delivery,the delivery guys were great gave us a call when on way.The quality of kitchens are second to none will be using them for my next kitchen.

Helpful?
Jonathan
Jonathan
1 reviews•New Reviewer
about 1 month ago
3 out of 5 stars

Mixed

Pros - Kitchen units seem to be of good quality. Cons - Lead time for small orders. Was told there would b a 4 week wait for a base unit as the order value is less than £750. Only reason for ordering is because the one I had on the plan was not compatible with my hob (despite me sending them the hob make and model number). Aftersales advisor didn't seem to make an effort in resolving the issue. As a result the worktop installation has now had to be put back a month!

Helpful?
M Glossop
M Glossop
1 reviews•New Reviewer
about 1 month ago
5 out of 5 stars

Amazing showroom with lots of kitchen…

Amazing showroom with lots of kitchen ranges to view. Great website with planner so you can plan your kitchen with ease. Top quality and excellent value. We found them to be more affordable than other suppliers

Helpful?
Kirsty Charles
Kirsty Charles
1 reviews•New Reviewer
about 1 month ago
5 out of 5 stars

The customer service at diy kitchens is…The customer service at diy kitchens is the most efficient and helpful I have ever experienced.

The customer service at diy kitchens is the most efficient and helpful I have ever experienced, we needed a few extras added to the kitchen and changes which was no problem. The quality of the kitchen has been amazing. recommend if you are looking for a new kitchen.

Helpful?
Linda Butler
Linda Butler
1 reviews•New Reviewer
about 1 month ago
5 out of 5 stars

Great kitchen cabinet range

Great kitchen cabinet range, competitive prices and great quality. I would definitely buy from DIY Kitchens again and have already recommended them to my sister who is delighted with her kitchen too. We had some units arrive damaged, replacements were sent out quickly and it was relatively hassle free to arrange. Kitchen planner design tool it is easy to use and now they offer a design service as well which I think I would have used if it had been available.

Helpful?
Previous123Next

The CrowdTrust Experience⭐

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

Take a closer look

About DIY Kitchens

DIY Kitchens is an online retailer specializing in the design and supply of kitchen products and furniture. The company offers a wide range of customizable kitchen units, worktops, and accessories, allowing customers to create tailored kitchen solutions that meet their specific needs and preferences. With a focus on quality and affordability, DIY Kitchens aims to provide consumers with the tools to design their dream kitchens without the high costs typically associated with bespoke cabinetry. Targeting homeowners, DIY enthusiasts, and property developers, the company caters to a diverse clientele seeking practical and stylish kitchen solutions. Through its user-friendly website, customers can explore various kitchen styles, view detailed product specifications, and benefit from helpful design tools. DIY Kitchens is committed to making the kitchen renovation process accessible and straightforward for all consumers looking to enhance their home environment.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

⭐
Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.

Category

Home & Garden

You Might Also Be Interested In

Shopping & Fashion

Etsy logo

Etsy

1.34 out of 5 stars
1.3 (1000)
BARCA Stores logo

BARCA Stores

2.57 out of 5 stars
2.6 (368)