Direct Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
i have made a claim on the 04/05/2025 as i was robbed while travelling todays date is now 06/07/25 and im still awaiting the outcome when ever i email them i have to wait a week for a response this has been an awful experience!!!!
Easy to complete forms. Little delay in delivery after purchase. Good price for the covered items.
Easy to use good quality insurance
After a medical emergency in Italy, Direct travel appointed a case manager who arranged a safe journey home which included special assistance at the airport and taxis from the hospital in Pisa and from Manchester airport. I'm pleased to say everything went smoothly and we returned safely. I really can't thank them enough!
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www.direct-travel.co.uk1,000 total • Write a review
Very happy with the service I received.
You’re website was so easy to use, and the prices were brilliant.
easy process to renew my policy, happy with the quote
All well and good until you actually need to claim and they don’t answer and just hang up
Good website easy to complete on line
It was a good deal and value for the money Cheryl
