Direct Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
i have made a claim on the 04/05/2025 as i was robbed while travelling todays date is now 06/07/25 and im still awaiting the outcome when ever i email them i have to wait a week for a response this has been an awful experience!!!!
Easy to complete forms. Little delay in delivery after purchase. Good price for the covered items.
Easy to use good quality insurance
After a medical emergency in Italy, Direct travel appointed a case manager who arranged a safe journey home which included special assistance at the airport and taxis from the hospital in Pisa and from Manchester airport. I'm pleased to say everything went smoothly and we returned safely. I really can't thank them enough!
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www.direct-travel.co.uk1,000 total • Write a review
Easy and very straight forward and really good prices for Travel insurance , haven’t used it and hopefully don’t have to x
Customer service is excellent. A query I had was dealt with straight away no problems. Friendly and polite.
Had to ring twice and on the second time the price reduced
