Altid obs på mig
Jeg har kun positive erfaringer og oplevelser, når jeg har møder med min bankrådgiver. Hun forstår mig og mine behov, så det er altid en fornøjelse

Danske Bank is a leading financial institution in Denmark, providing a wide range of banking services tailored to individual customers. The company offers expertise in areas such as housing finance, investment, retirement planning, insurance, and savings management. With a focus on helping clients optimize their economic well-being, Danske Bank provides tools and resources for budgeting, loan calculations, and investment planning. The primary customers of Danske Bank include private individuals seeking personalized financial advice and solutions for their economic needs. By facilitating access to various financial products, including mortgages, personal loans, and savings accounts, the company aims to support its clients in achieving their financial goals. Through its comprehensive services, Danske Bank positions itself as a reliable partner for managing personal finances in the evolving economic landscape.
Danske Bank receives a generally positive reception from its customers, with many praising the knowledgeable and detailed guidance provided by its advisors. Reviewers highlight the bank's customer-oriented approach and the thoroughness of meetings, often noting that they leave with a clear understanding of their financial options.
However, there are significant complaints regarding the bank's website, which has been described as unreliable and frustrating, leading some long-term customers to express dissatisfaction with the overall service. Additionally, a few reviews mention a decline in customer service quality over the years, with some former clients feeling neglected. Despite these issues, the majority of feedback reflects a strong appreciation for the personalized and competent financial advice offered.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“And I thought, yes, that sounds easy, then, it said, “to be eligible; You must be a new customer”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | — | 60 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,060 |
Bottom line: Danske Bank is #5 of 5 on overall rating in this group.
60 reviews of Danske Bank. Filter by what matters to you.
Jeg har kun positive erfaringer og oplevelser, når jeg har møder med min bankrådgiver. Hun forstår mig og mine behov, så det er altid en fornøjelse
Altid venlig og imødekommende med stor forståelse af mine ønsker
Jeg havde et rigtig fint møde med rådgiveren, som forklarede mig de ting jeg ikke vidste som første gangs låner. Vi blev enige om at han ville beregne lånetilbud og sende til mig. Jeg sendte samme aften alle oplysninger han skulle bruge for at lave tilbuddene, men hørte aldrig tilbage på dette, det er nu næsten 4 uger siden! Jeg er ved at købe bolig og har fået et rigtig godt tilbud fra en anden bank! Ærgerligt jeg aldrig hørte hvad Danske Bank kunne tilbyde. For mig virker det som manglende interesse, så nu skifter jeg bank!
Quick answers to the questions people ask most.
Yes, Danske Bank is a legitimate financial institution with numerous verified reviews. Customers have rated the bank positively, highlighting their informative guidance and customer-oriented service.
No, Danske Bank is not a scam. It has a substantial number of verified reviews that reflect both positive experiences and some complaints, indicating a mix of customer feedback.
Danske Bank provides a range of financial services including personal banking, investment options, and pension advice. Many customers have praised their detailed and personal advisory services.
Danske Bank offers various payment methods including online banking, credit/debit cards, and mobile payment solutions. Customers appreciate the user-friendly interface for managing payments.
Customers can reach Danske Bank through their website, phone support, or in-person at local branches. Reviews indicate that their advisors are knowledgeable and provide thorough assistance.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Virkelig dårlig kundeservice, tager ekstrem lang tid at komme igennem på alle tidspunkter af døgnet. Og at de siger de besvare hurtigere i appen passer ikke, jeg får et automatisk svar og er heldig hvis en rigtig person svare mig inden for 10 dage. Simpelthen for dårligt.
Kompetent rådgiver og imødekommende
De råd og vejledninger jeg har fået af rådgiver Kim Laursen var langt ud over det forventelige. Kim er fantastisk til på en særdeles behaglig og pædagogisk måde at komme rundt omkring alle økonomiske aspekter, alt i alt godt gået.
Grundet min rådgiver hos danske bank har jeg et fuldkomment overblik over min økonomiske situation. Jeg har desværre ikke selv stor forståelse for tal 🙈 Derfor er jeg dybt afhængig af en dygtig rådgiver. Efter salg af lejlighed og køb af hus står jeg i en rigtig fin situation trods jeg er ene-ejer uden millioner på kontoen. Det kan jeg takke danske bank og særdeles min rådgiver Charlotte for.
Super effektivt og behageligt møde.
God betjening
Min Bankrådgiver lytter altid til mig og er parat til at hjælpe mig med mine problemer.
Har efterhånden haft Danske Bank i mange år nu, men skal vist have fundet mig en ny bank nu. Har brugt alt for lang tid på at komme igennem kundeservice én gang for meget nu. Først venter man en halv time og kommer igennem til en person som så sætter mig på ventemusik og efter længere tid afbryder forbindelsen så jeg kan ringe op igen og vente yderligere en halv time på at få af vide at der er intet de kan gøre for at hjælpe mig. Der er 25000krs max på visa dankort pr. løbende 30 dage ligegyldigt, hvor mange penge, der egentlig står på min konto, men da jeg stod og skulle bruge flere penge til at komme hjem fra min ferie (og jeg havde rigeligt på kontoen) var kommentaren bare at det kunne ikke lade sig gøre. Og at jeg bare kunne have fået mig et gratis debit mastercard inden rejsen. Til trods for at jeg har spurgt ind til det her problem flere gange, har de aldrig nævnt den mulighed før. Ligegyldigheden over hvordan jeg skulle komme hjem fra min ferie var slående. Jeg tror jeg skal have mig en bank, hvor man ikke er en ligegyldig tilfældig kunde, hvor man har en personlig rådgiver som kender én og som vil hjælpe når der opstår problemer.
Jeg havde et telefonmøde med min bankrådgiver. Det var en rigtig god oplevelse. Behagelig, afslappet og nærværende samtale hvor alle spørgsmål blev belyst. Der blev omgående taget aktion på t
God bank som opfylder vores behov
Samtalen med min bankrådgiver forløb præcis så åben og ligeværdig, som jeg havde håbet, den ville. Mine spørgsmål blev behandlet og besvaret til min fulde tilfredshed. Efter samtalen føler jeg mig helt sikker på, at vi har indgået den bedst tænkelige aftale for mig.
Virkelig godt forberedt til vores møde. Bred viden. Meget informativ og hurtig proces,
Danske Bank is a leading financial institution in Denmark, providing a wide range of banking services tailored to individual customers. The company offers expertise in areas such as housing finance, investment, retirement planning, insurance, and savings management. With a focus on helping clients optimize their economic well-being, Danske Bank provides tools and resources for budgeting, loan calculations, and investment planning. The primary customers of Danske Bank include private individuals seeking personalized financial advice and solutions for their economic needs. By facilitating access to various financial products, including mortgages, personal loans, and savings accounts, the company aims to support its clients in achieving their financial goals. Through its comprehensive services, Danske Bank positions itself as a reliable partner for managing personal finances in the evolving economic landscape.
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