Cyburthur Stores is an online platform dedicated to providing consumers with a space to share and read reviews about various products and services. The company focuses on enhancing transparency in the marketplace, allowing customers to make informed decisions based on the experiences of others. By offering a user-friendly interface, Cyburthur Stores enables users to easily submit reviews, rate their experiences, and engage with a community of shoppers. The target audience for Cyburthur Stores includes consumers seeking reliable feedback on products and services they are considering purchasing. The platform serves as a valuable resource for individuals looking to evaluate options in a variety of categories. Through its commitment to fostering trust and credibility, Cyburthur Stores aims to streamline the decision-making process for customers, ultimately contributing to a more informed shopping experience.
Reviewers frequently report negative experiences with Cyburthur Stores, citing customer pain points more often than praise. Common complaints include order, refund, money, never.
A smaller set of reviewers mention positives such as great, time, service, excellent. Overall sentiment is predominantly negative based on 131 reviews and an average rating of 2.5 stars.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.5 | 131 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Apr 2024.
| Month | Average | Reviews |
|---|---|---|
| Apr 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 131 most recent reviews.
“Excellent services including fast shipping and top quality”
“My order number is #1812 I have what no reply for months after the initial response regarding the delay and then you...”
131 reviews of Cyburthur Stores. Filter by what matters to you.
Zero star from me, actually double 10000 zeros Your service sucks, actually everything you do sucks I ordered a coffee table they gave me a total different product that I don't even know and that is after waiting for 2 and half months. You are scammers, people be careful.
Poor communication. I ordered two chairs several months ago. I have sent several emails and called . I received one email they were working on it.. I paid for the chairs, no chair's no communication.. I'm not happy at all about that!!!!
Despite paying for expedited shipping it was super delayed. Seems like inventory ships from China before being forwarded from the US so expect significant delays. We received the wrong product in the end, and the company is no longer responding to any correspondence. Avoid this company. The slew of "positive" reviews that are all a tad too similar are concerning as well.
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Polarized pattern: few middle ratings. 37% of recent reviews are 4–5★ and 63% are 1–2★.
It has been terrible service . I still do not have our oculus VR that I ordered .And now I have some transport company ringing and telling me that I cannot have it until I pay ANOTHER $227.00 FRIEGHT CHARGE .
Took forever to ship despite paying more for expedited shipping. Paid for UPS because they deliver quicker to Canada from the US but was instead shipped via USPS which takes much longer and is not an upgrade. Customer Service still has not answered my emails and it has been over a week. Requested to cancel my order and get a refund and they have not done so.
Edit: Dec 02, 2021. Still haven't received the refund. Again, apologies will make a difference only when they are converted to corrective actions. Edit: Nov 08, 2021. I cancelled the order and asked for a refund. Been 3 weeks since they told me that the refund was done but I have not received the refund yet. Tried customer support again but no response. This really isn't the way to win back anyone's trust. Seeing recent comments, this seems to be a widespread problem, so is there any way to report these scammers to the authorities for criminal action? ----- I placed an order in early September and I have still not received their dispatch notification. They took the payment but there is no update on delivering the product. I am looking for legal resources to recover my money.
Very poor communication. Lost my product multiple times. Would not answer email inquiries or return phone calls.
I am using the chair from last months. Really this is the best office chair I have tried ever and it is a really great price. 10/10 recommended.
It was a nice sticker but the edges of it we're all stuck to the inside of the packaging and separating when I received it So when applied the edges didn't stick properly as they were already previously stuck to the plastic in the package!! I could barely get it out of the wrapper without wrinkling it or ripping😞 and shipping was slow! The design was nice that's about it! I don't plan to order from this company again and I didn't make a complaint as I'm sure nothing would be done about it anyway🤷♀️
Excellent chair, gorgeous packaging. Overall a great chair from what I can tell. Nice tilt, easy to adjust height, and great look. Way more impressed than I thought I'd be.
I have asked for a dispute on my card as the machine is not working
I order a sofa on Aug 26th, now it is October I still have not receive the sofa. It’s original ETA was 20-30 days. It has passed the ETA date. I have asked their customer support but no real answers on when they can ship the sofa plus I can not cancel the order. So how much longer do I need to wait and let my son sleep on a chair ???
I ordered a headset on the 13th September, and it is currently the 1st October at the time of writing this review, and after many correspondence emails and messages through Twitter trying to get a hold of someone to figure out just when my order would finally be "processed" it received the same cut and paste response three times, from James and Abdul. I was finally told through Twitter that my ordered would be shipping out of the warehouse on the 29th, and I would be receiving a FedEx parcel code for it then, which I still have not received to this day
Dear Cyburthur, I had ordered a chair from you on 21st August, and I was given the expected delivery to be 20 September. I got no mail giving any tracking details or even a confirmation that it had shipped. Okay, I understand, maybe something happened. Maybe, they should have informed me. No one did. I understand, maybe due to less staff in Covid. I sent a mail to support on September 19 about how I didn't receive any details yet and they replied that it was delayed. Okay, I understand. I asked if I could cancel the order as I really need a chair and I would prefer buying one at a higher price in a local shop now rather than waiting another month. You said no, I understand, maybe you already paid the seller and can't cancel. I asked for a new timeline. They said I could expect dispatch and tracking details by Friday (24th September). I am writing this review on Sunday, 26th September, a week past my original ETA, 2 days past my "postponed" dispatched date, still no dispatch mail, still no tracking details, sitting here with payment done in full, without having any chair a month and a week later. Sincerely, A Cyburthur Customer
I was sent the wrong chair but customer service was quick to respond and send me the correct one. Communication was excellent and pleased with my chair.
I bought this painting for my Mexican mother-in-law. I am painting it as a gift for her. I love how it is more of an easier level paint by number. There are many large areas to cover and the areas that are small are not tiny. However, I couldn't give this kit 5 stars for 2 large reasons. For one, the numbers and outlines should be a light gray, not black color. Because of this, you are forced to repaint every number at least twice. Also, the quality of the paint could be better. It easily streaks, again, requiring multiple coats of paint for each and every number. If these 2 issues could be fixed, I would purchase all my future PBN kits from Cyburthur!
Very poor customer service
Cyburthur Stores is an online platform dedicated to providing consumers with a space to share and read reviews about various products and services. The company focuses on enhancing transparency in the marketplace, allowing customers to make informed decisions based on the experiences of others. By offering a user-friendly interface, Cyburthur Stores enables users to easily submit reviews, rate their experiences, and engage with a community of shoppers. The target audience for Cyburthur Stores includes consumers seeking reliable feedback on products and services they are considering purchasing. The platform serves as a valuable resource for individuals looking to evaluate options in a variety of categories. Through its commitment to fostering trust and credibility, Cyburthur Stores aims to streamline the decision-making process for customers, ultimately contributing to a more informed shopping experience.
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