Covéa Insurance plc

Ashleigh dealt with my claim promptly and swiftly. Very pleasant to speak to on the phone and couldn't of helped any more

From my initial call to the completion of the repair I was treated with patience, professionalism and respect,

Courteous polite and answered all my questions

Claim settled for non fault accident that wrote my car off. Good settlement figure paid into my bank account in eleven days. Good communication with friendly staff and happy to answer any questions I had.

Ben was great, very understanding

Super helpful

Prompt response from my initial enquiry. Updated regularly and always from the same person. Excellent communication from Sarah. Claim paid within days of initial enquiry.

Mandy in the commercial team was absoloutely fantastic, she couldn't find our details at first but she persisted in finding out, working with her team and she did but did it calmly, professionally. When dealing with any claim you always feel like you are being caught out but Mandy made it like we were working together to find a solution. Kudos to you.

Pleasant helpful staff.

Bailey was super helpful really went out of his way to try and solve my problem and was very personable and friendly. Had a great customer experience- lots of gold stars for Bailey!

Bailey was clear and helped me thro process without any worries .

Bailey was really helpful. Very polite and explained thoroughly the process of next stages. Felt heard and supported. Many thanks

Scam company, avoid at all costs. Extremely unprofessional, can't even keep to their own response timelines and will look to do all they can to not pay out.

Calm methodical factual and reassuring. Prepared to listen

Luke was extremely helpful, polite and understanding of my situation.

The handler was very professional, knowledgable, patient and polite. She explained everything to me in details.