Review summary

Collingwood Insurance Services UK Ltd receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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TB

Tomas Bednarik

5 out of 5 stars
Very helpful staff very satisfied

Very helpful staff very satisfied

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AF

Ahamed Fardin

5 out of 5 stars
She is been great

She is been great Done in no time Many thanks 🙏

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ST

Steven Trewick

5 out of 5 stars
Helpful and friendly

Lisa was excellent friendly helpful made my day

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JP

Julia Pereira

1 out of 5 stars
AVOID COLLINGWOOD AT ALL COSTS!

AVOID COLLINGWOOD AT ALL COSTS! Take into consideration all negative reviews and don’t overlook it like I did!!! Before purchasing I called them to double check everything and was mislead over the phone, which made me go for the worse option. I misunderstood the fine prints because they were not clearly written, and are also misleading. Not to mention the spelling mistakes over the emails exchanged. I purchased learner insurance for a set amount of months, passed my driving test before the policy ended and they are refusing to refund the money for the months I will not use the learner insurance (which I have no option but to cancel). I’ve lost £160. They are claiming I never spoke to one of their agents which is a lie. Why would I have bought a policy over others without having spoken to anyone? Do not recommend them in the slightest! Go for reputable insurance companies instead, cheap becomes costly and it’s not worth it! Regardless of policy you go for its clear that you will be at loss!

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Money & Insurance

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1,000 total • Write a review

Showing 881 - 890 of 996 reviews
AK

excellent customer service - Robbie

Robbie was extremely easy to deal with. Was straight to the point and wasn’t wasting my time or trying to sell me anything that I did not need.

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kp

Brilliant service and very quick

Brilliant service and very quick , a online quote i had was quickly and professionally processed in 21 minutes from start to finish, well recommended

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MC

Good so far

Good so far Making a claim is better indicator of quality

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lf

Very easy and non complicated process I…

Very easy and non complicated process I would highly recommend them to everyone

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LT

Good

Good service, easy to use and straightforward

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MF

Sarah helped me understand what fees I…

Sarah helped me understand what fees I will have to pay if I change my car during my policy and was very helpful and I hope all members of the team are the same.

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Lb

Very helpful and polite

Very helpful and polite

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PS

Great and friendly service

Great and friendly service, but all the T&C's do make it a little bit long winded.

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m

Easy to use websie

Easy to use websie

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Ar

The customer service agent Sarah was a…

The customer service agent Sarah was a big help with what I needed to do. Thank you very much

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