Very helpful staff very satisfied
Very helpful staff very satisfied
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Collingwood Insurance Services UK Ltd
Reviews 1,000•
4.2
Money & Insurance4.2
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.2
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Collingwood Insurance Services UK Ltd receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
She is been great
She is been great Done in no time Many thanks 🙏
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Helpful and friendly
Lisa was excellent friendly helpful made my day
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AVOID COLLINGWOOD AT ALL COSTS!
AVOID COLLINGWOOD AT ALL COSTS! Take into consideration all negative reviews and don’t overlook it like I did!!! Before purchasing I called them to double check everything and was mislead over the phone, which made me go for the worse option. I misunderstood the fine prints because they were not clearly written, and are also misleading. Not to mention the spelling mistakes over the emails exchanged. I purchased learner insurance for a set amount of months, passed my driving test before the policy ended and they are refusing to refund the money for the months I will not use the learner insurance (which I have no option but to cancel). I’ve lost £160. They are claiming I never spoke to one of their agents which is a lie. Why would I have bought a policy over others without having spoken to anyone? Do not recommend them in the slightest! Go for reputable insurance companies instead, cheap becomes costly and it’s not worth it! Regardless of policy you go for its clear that you will be at loss!
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Company details
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Website
www.collingwood.co.ukAll reviews
1,000 total • Write a review
Showing 351 - 360 of 996 reviews
C
Sarah deserves all the stars!
I’ve been insuring a vehicle with this company since around October 2022 and have spoke to Sarah most weeks since then. She is such a lovely person to talk to, goes above and beyond with her customer service. Very friendly and nothing is too much trouble. Always asks after the family and had a lot of comforting words when a massive tragedy hit our family earlier this year. As far as customer service goes, Sarah is outstanding. 5 stars every time.
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SG
Well the fact of the assistant was very…
Well the fact of the assistant was very helpful and friendly and makes you feel warm inside like she knows you personally is a credit to the company. The assistants name is sarah
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so
Sarah is always really pleasant and…
Sarah is always really pleasant and puts a smile on my face nothing is to much trouble for her
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CP
Super Sarah
Every time I speak to Sarah it is a pleasure. She is very friendly and always take care on a personal level, she doesn’t treat you like a ‘number’ like some other companies do with their customers. She is always friendly, polite and always answers any questions in a very efficient manner and takes the time to ask how you are and/or how your day has gone. Sarah is a brilliant example of what customer service should be.
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PS
Sarah and the girls are extremely…
Sarah and the girls are extremely helpful knowledgeable chatty and efficient with all my insurance needs
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