Cloudbet is a cryptocurrency-focused online betting platform that allows users to place wagers using various digital currencies including Bitcoin and other altcoins. The platform offers sports betting and casino games, positioning itself as a crypto-native gambling service. Users can deposit, bet, and withdraw using cryptocurrencies rather than traditional fiat currencies.
Cloudbet receives mixed feedback from users, reflecting both positive experiences and significant frustrations. Many customers appreciate the platform for its user-friendly interface and a wide variety of games, often highlighting the enjoyable casino experience and fast withdrawals.
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However, a substantial number of reviewers express dissatisfaction, particularly regarding withdrawal issues and poor customer support. Complaints about difficulties in cashing out funds and unresponsive support staff are prevalent, with some users describing their experiences as akin to scams. While some find the site reliable and enjoyable, others report feeling frustrated and ignored when seeking assistance. Overall, the sentiment is divided, with a notable portion of users feeling disappointed by the service.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.3
60
100%
● Low
3.3 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Sep 2025.
Last 3 months
3.3
12-month avg
3.3
All-time
3.3
Category avg
3.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jul 25
3.0
11
Aug 25
3.5
42
Sep 25
2.6
7
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 33 positive reviews
Website & app18%
6 mentions
Fast & efficient15%
5 mentions
Smooth experience12%
4 mentions
Easy to use9%
3 mentions
“Good website”
On “Website & app” · Sep 2, 2025
Top complaintsof 23 negative reviews
Customer service26%
6 mentions
Account issues13%
3 mentions
Payment issues9%
2 mentions
Scam9%
2 mentions
“Worst support in the industry, played at many casinos such as Betcoin, Bodog, Stake, etc”
On “Customer service” · Sep 8, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Web3 & Cryptocurrency.
Overall rating and review count for this company and similar companies
Volví a caer en la estafa
La ruleta de cloudbet (Evolution) es estafa tengan cuidado
Nadie tiene tanta mala suerte como para poder perder cada vez que juega
Manipulan los números que salen como quieren siempre perdes.
Sugiero que no apuesten en esta plataforma solo estafa
There is an option to ask for wager limits increases for sportsbook but all of them are rejected with explanation that it's companies discretion to allow or deny. Of course all of them are rejected leaving you the possibility to wager only pennies.
Worst support in the industry, played at many casinos such as Betcoin, Bodog, Stake, etc.
Had a technical issue I provided proof of etc. for 14 days nothing has been done, asked for a supervisor have had ZERO reply. Keep being told “to wait until there’s a update”
Doesn’t take 14 days to do your job. Just avoid this place. Been here years & it’s never gotten any better useless like talking to a wall.
Cloudbet is a cryptocurrency-based online sportsbook and casino platform that has been operating since 2013. We offer sports betting, live betting, casino games, and esports betting, all using popular cryptocurrencies like Bitcoin, Ethereum, and other digital assets.
Which cryptocurrencies does Cloudbet accept?
Cloudbet accepts Bitcoin (BTC), Ethereum (ETH), Bitcoin Cash (BCH), Litecoin (LTC), Tether (USDT), and several other major cryptocurrencies. You can view the complete list of supported cryptocurrencies in your account deposit section.
How do I contact Cloudbet customer support?
You can contact our customer support team through live chat on our website, email at [email protected], or by submitting a ticket through your account dashboard. Our support team is available 24/7 to assist with any questions or issues.
What are your customer support hours?
Cloudbet customer support is available 24 hours a day, 7 days a week. Our team provides round-the-clock assistance through live chat and email to ensure you receive help whenever you need it.
All 10 questions →Show fewer questions
How long do cryptocurrency deposits and withdrawals take?
Cryptocurrency deposits are typically processed within minutes once confirmed on the blockchain. Withdrawals are usually processed within 24 hours, though the actual time may vary depending on network congestion and the specific cryptocurrency being used.
Is Cloudbet licensed and regulated?
Yes, Cloudbet operates under a gaming license issued by the Government of Curaçao. We are committed to maintaining high standards of security, fairness, and responsible gaming practices.
What countries are restricted from using Cloudbet?
Cloudbet restricts access from certain jurisdictions including the United States, United Kingdom, France, and several others due to local regulations. You can find the complete list of restricted countries in our terms of service before creating an account.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
USER: SrTramoya
So far, the vibe is really bad, to be honest. I still have several open bets, and when I try to make my first withdrawal of 111 USD, I get the error "an error just occurred" and it won't let me withdraw my funds. I tried all the networks, but none of them let me. I spoke to support, and I still haven't gotten an answer as to why I can't withdraw my funds even though my account is fully verified.
I'm hoping for a solution to modify my review, because I placed my bets at this bookmaker precisely because of the good reviews they had.
Very quickly, my opinion was changed by the employees themselves.
unable to solve the problem with accrual of reward, lie that they fulfilled the promised accruals. In the end, the support chat began to be ignored. In general, my positive attitude did not last long. I am disappointed, but the fact is the fact, I am writing as it really is.
They are scammers they rob me the chance to withdraw and they are requesting for me to make a deposit again,and they have to many requirements The block and remove me from the group,
@Cloudbet I have more than the amount I need to withdraw and did the requirements,I did everything, but when it got to when I need to withdraw the block me they removed me from the game group my money is just there no and can't touch it,so don't tell me you checked anything you didn't
You can read my earlier reviews for context.
Long story short, these are crooks who do not follow responsible gambling regulations.
They tell someone who explicitly expresses that they suffer from a gambling addiction to go on a cooldown, that opens if you play or deposit. A 24 hour cooldown for a gambling addict.
I explicitly told them I will play all my money if they do not block me and they did not listen. And here they are, defending themselves, thinking they acted nicely. I will do everything in my power to make these crooks pay. The police are onto them, as is my Curacaoan lawyer.
Do not support this company.
Limited my account without any reason. No proper explanation. Not recommended at all.
Edit 19.08.2025: Even though support wrote about my account being not limited. This is not true. I double checked that information and I am not able to play any bet at all so the account of mine is still not functional at all that is why it stays 1 star review.
I really don't recommend it. I made a deposit of $10, played and tried to withdraw $12 (I bet $16). There are a lot of problems with the withdrawal. It's not worth it
They settled my bet as a loser when the player i bet on retired 3 minutes later. I done the same bet on another sportsbook and it was voided. Asks for this to be looked at and no one is even interested in responding. Probably not wise to use this site for tennis betting
Even after receiving gold status you get garbage service
I am a second level gold status holder, I have made numerous deposits, my total betting volume is about $25,000, of which the betting volume in the casino is more than $20,000. I have withdrawn money several times in small amounts, a total of about $1,000, and for the next withdrawal request they asked for verification, I went through it completely and they immediately wrote to me that I'm blocked and they started some kind of investigation, which will last for 6 months. I wrote to the support service, but they do not answer at all, that's the whole value of their status system, I brought them money, and they threw me out
Cloudbet offers anonymous betting for most users, meaning you can play without extensive identity verification. However, we may require additional verification for large withdrawals or if required by regulatory compliance.
What are the minimum and maximum betting limits?
Minimum bet amounts vary by game and cryptocurrency but typically start from very small amounts. Maximum betting limits depend on the specific sport, market, or casino game, with higher limits often available for major sporting events.
Does Cloudbet offer any bonuses or promotions?
Yes, Cloudbet regularly offers welcome bonuses for new customers, reload bonuses, free bets, and other promotional offers. You can view current promotions on our website or opt-in to receive promotional emails for the latest offers.
About Cloudbet
Cloudbet is a cryptocurrency-focused online betting platform that allows users to place wagers using various digital currencies including Bitcoin and other altcoins. The platform offers sports betting and casino games, positioning itself as a crypto-native gambling service. Users can deposit, bet, and withdraw using cryptocurrencies rather than traditional fiat currencies.