Cloudbet is a cryptocurrency-focused online betting platform that allows users to place wagers using various digital currencies including Bitcoin and other altcoins. The platform offers sports betting and casino games, positioning itself as a crypto-native gambling service. Users can deposit, bet, and withdraw using cryptocurrencies rather than traditional fiat currencies.
Cloudbet receives mixed feedback from users, reflecting both positive experiences and significant frustrations. Many customers appreciate the platform for its user-friendly interface and a wide variety of games, often highlighting the enjoyable casino experience and fast withdrawals.
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However, a substantial number of reviewers express dissatisfaction, particularly regarding withdrawal issues and poor customer support. Complaints about difficulties in cashing out funds and unresponsive support staff are prevalent, with some users describing their experiences as akin to scams. While some find the site reliable and enjoyable, others report feeling frustrated and ignored when seeking assistance. Overall, the sentiment is divided, with a notable portion of users feeling disappointed by the service.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.3
60
100%
● Low
3.3 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Sep 2025.
Last 3 months
3.3
12-month avg
3.3
All-time
3.3
Category avg
3.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jul 25
3.0
11
Aug 25
3.5
42
Sep 25
2.6
7
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 33 positive reviews
Website & app18%
6 mentions
Fast & efficient15%
5 mentions
Smooth experience12%
4 mentions
Easy to use9%
3 mentions
“Good website”
On “Website & app” · Sep 2, 2025
Top complaintsof 23 negative reviews
Customer service26%
6 mentions
Account issues13%
3 mentions
Payment issues9%
2 mentions
Scam9%
2 mentions
“Worst support in the industry, played at many casinos such as Betcoin, Bodog, Stake, etc”
On “Customer service” · Sep 8, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Web3 & Cryptocurrency.
Overall rating and review count for this company and similar companies
Volví a caer en la estafa
La ruleta de cloudbet (Evolution) es estafa tengan cuidado
Nadie tiene tanta mala suerte como para poder perder cada vez que juega
Manipulan los números que salen como quie... See more
There is an option to ask for wager limits increases for sportsbook but all of them are rejected with explanation that it's companies discretion to allow or deny. Of course all of them are rejected le... See more
Cloudbet is a cryptocurrency-based online sportsbook and casino platform that has been operating since 2013. We offer sports betting, live betting, casino games, and esports betting, all using popular cryptocurrencies like Bitcoin, Ethereum, and other digital assets.
Which cryptocurrencies does Cloudbet accept?
Cloudbet accepts Bitcoin (BTC), Ethereum (ETH), Bitcoin Cash (BCH), Litecoin (LTC), Tether (USDT), and several other major cryptocurrencies. You can view the complete list of supported cryptocurrencies in your account deposit section.
How do I contact Cloudbet customer support?
You can contact our customer support team through live chat on our website, email at [email protected], or by submitting a ticket through your account dashboard. Our support team is available 24/7 to assist with any questions or issues.
What are your customer support hours?
Cloudbet customer support is available 24 hours a day, 7 days a week. Our team provides round-the-clock assistance through live chat and email to ensure you receive help whenever you need it.
All 10 questions →Show fewer questions
How long do cryptocurrency deposits and withdrawals take?
Cryptocurrency deposits are typically processed within minutes once confirmed on the blockchain. Withdrawals are usually processed within 24 hours, though the actual time may vary depending on network congestion and the specific cryptocurrency being used.
Is Cloudbet licensed and regulated?
Yes, Cloudbet operates under a gaming license issued by the Government of Curaçao. We are committed to maintaining high standards of security, fairness, and responsible gaming practices.
What countries are restricted from using Cloudbet?
Cloudbet restricts access from certain jurisdictions including the United States, United Kingdom, France, and several others due to local regulations. You can find the complete list of restricted countries in our terms of service before creating an account.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Volví a caer en la estafa
La ruleta de cloudbet (Evolution) es estafa tengan cuidado
Nadie tiene tanta mala suerte como para poder perder cada vez que juega
Manipulan los números que salen como quieren siempre perdes.
Sugiero que no apuesten en esta plataforma solo estafa
There is an option to ask for wager limits increases for sportsbook but all of them are rejected with explanation that it's companies discretion to allow or deny. Of course all of them are rejected leaving you the possibility to wager only pennies.
Worst support in the industry, played at many casinos such as Betcoin, Bodog, Stake, etc.
Had a technical issue I provided proof of etc. for 14 days nothing has been done, asked for a supervisor have had ZERO reply. Keep being told “to wait until there’s a update”
Doesn’t take 14 days to do your job. Just avoid this place. Been here years & it’s never gotten any better useless like talking to a wall.
USER: SrTramoya
So far, the vibe is really bad, to be honest. I still have several open bets, and when I try to make my first withdrawal of 111 USD, I get the error "an error just occurred" and it won't let me withdraw my funds. I tried all the networks, but none of them let me. I spoke to support, and I still haven't gotten an answer as to why I can't withdraw my funds even though my account is fully verified.
I'm hoping for a solution to modify my review, because I placed my bets at this bookmaker precisely because of the good reviews they had.
It is a very good casino with a great variety of games, a feature that I really like is that it tells you the hot and cold games, but something that I would like them to implement and that not many Crypto casinos have that within the casino includes the cryptocurrency swap within the same casino
Very quickly, my opinion was changed by the employees themselves.
unable to solve the problem with accrual of reward, lie that they fulfilled the promised accruals. In the end, the support chat began to be ignored. In general, my positive attitude did not last long. I am disappointed, but the fact is the fact, I am writing as it really is.
Deposits just via cryptocurrencies, betting limits (f.e. tennis) relatively low, complicate welcome-bonus (rakeback = different than cashback) otherwise okayish so far...
Fun amazing experience! I played Mines and it's the perfect betting experience. Withdrawal and deposits went very smooth, no problems at all. I recommend this fun gambling experience.
Cloudbet offers anonymous betting for most users, meaning you can play without extensive identity verification. However, we may require additional verification for large withdrawals or if required by regulatory compliance.
What are the minimum and maximum betting limits?
Minimum bet amounts vary by game and cryptocurrency but typically start from very small amounts. Maximum betting limits depend on the specific sport, market, or casino game, with higher limits often available for major sporting events.
Does Cloudbet offer any bonuses or promotions?
Yes, Cloudbet regularly offers welcome bonuses for new customers, reload bonuses, free bets, and other promotional offers. You can view current promotions on our website or opt-in to receive promotional emails for the latest offers.
About Cloudbet
Cloudbet is a cryptocurrency-focused online betting platform that allows users to place wagers using various digital currencies including Bitcoin and other altcoins. The platform offers sports betting and casino games, positioning itself as a crypto-native gambling service. Users can deposit, bet, and withdraw using cryptocurrencies rather than traditional fiat currencies.