Review summary

Chigwell Satellite is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

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Based on reviews, created with AI

See what reviewers are saying

sp
Great service and brilliant products

Great service and brilliant products

IF
Great guys came out and sorted myโ€ฆ

Great guys came out and sorted my elderly neighbours freestat and didnโ€™t charge her . Thanks guys would definitely recommend. ๐Ÿ‘

Six weeks of complete failure by BTโ€ฆ

Six weeks of complete failure by BT solved by Chigwell Satellite! Chigwell Satellite came to my aid in just a few days to install Starlink and TP Link boosters to my Office and home. Achieved in a few hours with competence, kindness and high professionalism. I would strongly recommend them.

Excellent

Excellent quick and efficient service. Friendly, informative and helpful.

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All reviews

156 total โ€ข Write a review

Showing 1 - 10 of 152 reviews
LB
5 out of 5 stars

Ordered a reconditioned humax box fromโ€ฆ

Ordered a reconditioned humax box from Spain. Delivered promptly and beautifully packed. First class service. Second time Iโ€™ve used them perfect both times.

Date of experience: June 9, 2025

MN
5 out of 5 stars

Pleased with purchase and service.

Ordered a refurbished Starlink mesh node. Turned up quickly and well packaged. Plugged in and paired straight away, and had no issues with it. Pleasure doing business.

Date of experience: June 3, 2025

PB
5 out of 5 stars

BT youview box

Prior to Easter 2025 I phoned Chigwell Satellites and spoke to Charlie regarding advice on a BT youview box, all my questions were answered and I found him very knowledgeable and helpful, therefore on the 22/04/2025 I ordered the item and an email was sent time indicating the DPD tracking number, the next day it arrived and I set it up without any problems.In conclusion Charlie is a fine ambassador for this company as other companies were not has helpful. Thanks to Charlie and others.

Date of experience: May 8, 2025

S
5 out of 5 stars

Very helpful and a prompt delivery

Very helpful on the phone when I needed advice and a prompt next day delivery. Would highly recommend.

Date of experience: May 7, 2025

SG
5 out of 5 stars

I called at least 10 companies lookingโ€ฆ

I called at least 10 companies looking for a very specific Starlink part and a company that could deliver next day. Charlie at Chigwell Satellite answered my call and was helpful, knowledgeable and quick to understand the requirement. He sourced the part, sent me a photo to confirm it was what I needed, and in less than one hour it was dispatched and a link to track the delivery was sent. But further, he then invested time to try and find another part which we had discussed. Although that search was unsuccessful he put serious effort into giving superb customer service and I'm very grateful. This is customer service at it's best. Thank you.

Date of experience: April 15, 2025

d
5 out of 5 stars

Extremely helpful and efficient.

I had a problem with a digibox that was faulty. Daniel was extremely helpful and made sure I had everything I needed to return the faulty box and receive a new one. No dramas, no questions. All very satisfactory. Would heartily recommend!

Date of experience: April 9, 2025

IM
5 out of 5 stars

Sorted

What a helpful team of people. Being elderly and not very tech minded the gentleman I spoke to pointed me in the right direction with his easy to understand description of the products I was after. No pressure sales talk and not pushing the most expensive. Now it's my choice and will be back in touch with them when I have make my mind up.

Date of experience: March 31, 2025

jl
5 out of 5 stars

The customer service was outstandingโ€ฆ

The customer service was outstanding from Charlie he gave great advice.As a security engineer I will recommend them to everyone. ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ

Date of experience: February 22, 2025

T

Tom

US

5 out of 5 stars

Very happy with the fast and highโ€ฆ

Very happy with the fast and high quality service from Charlie and Dan! Would highly recommend.

Date of experience: February 18, 2025

NE
5 out of 5 stars

Excellent customer service

Excellent customer service. Very kind, knowledgeable staff who will find a solution by going above and beyond. Thank you

Date of experience: January 23, 2025

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