Chase Evans is a London-based estate agency that specializes in property management, lettings, and sales. Established in 1998, the company operates seven offices in London and has expanded its reach with branches worldwide. Chase Evans caters to a diverse clientele, including local and international landlords, tenants, and property buyers. The agency provides expert guidance on navigating the complexities of London’s dynamic property market, whether clients are looking to rent, buy, sell, or invest in real estate. The company is dedicated to delivering tailored services that cater to the unique needs of its customers. With over 20 years of experience, Chase Evans focuses on ensuring clients feel confident in their property decisions, supported by comprehensive resources and market insights. The firm also offers specialized services for international clients interested in investing in UK properties, further solidifying its position as a trusted partner in the finance and insurance sector related to real estate.
Chase Evans garners high praise from customers, with many highlighting the exceptional service and professionalism of staff members like Kin Lee, Mint Mok, and Abhijit. Reviewers appreciate the seamless experience during tenancy renewals and the quick resolution of property maintenance issues.
The responsiveness and attention to detail exhibited by the team contribute significantly to positive experiences. However, some customers express dissatisfaction, citing issues with deposit handling and claims of dishonesty regarding refunds. One reviewer describes feeling harassed over deposit payments, which contrasts sharply with the overall positive sentiment. Despite these criticisms, the majority of feedback reflects a strong satisfaction with the service provided. Overall, Chase Evans is viewed positively, though there are notable areas for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 25 | 4.5 | 10 |
| Aug 25 | 4.6 | 31 |
| Sep 25 | 4.3 | 19 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“I recently renewed my tenancy with the help of Kin Lee, and I couldn't be more pleased with the experience”
“WORST WORST EXPERIENCE”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | — | 60 |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | — | 1,060 |
Bottom line: Chase Evans is #4 of 5 on overall rating in this group. On value, Frontier Home Insurance scores higher (4.7 vs 2.6).
60 reviews of Chase Evans. Filter by what matters to you.
We had the pleasure of working with Abhijit for our renewal process, and we couldn’t be happier with the experience. He was extremely polite, supportive, and guided us through everything in the best possible way. He made the whole process smooth and even enjoyable. Truly grateful for his help and professionalism. We wish him lots of success on his journey! 🌟
I recently renewed my tenancy with the help of Kin Lee, and I couldn't be more pleased with the experience. Kin is helpful, efficient, and highly professional throughout the entire process. Everything was handled smoothly and communicated clearly, making the renewal completely stress-free.
I've had technical issues in the flat I'm renting, and both the agent (Mint Mok) and the contractor (Wayne from Constant Appliance Repairs) were an absolute pleasure to deal with! Everything was organised and booked quickly and even done just in one go. No time wasted!
Quick answers to the questions people ask most.
Yes, Chase Evans is a legitimate company with a strong presence in the finance and insurance sector. They have received numerous positive reviews from real customers, highlighting their professionalism and efficiency.
Chase Evans is not a scam; they have a significant number of verified reviews that reflect a generally positive customer experience. While there are a few negative reviews, the majority commend their service and responsiveness.
Chase Evans specializes in property management and tenancy services, assisting clients with renewals, property maintenance, and tenant placements, as noted in various positive reviews.
Chase Evans offers various payment methods, which are typically outlined during the lease or service agreement process. Specifics can be confirmed by contacting their customer service.
You can reach Chase Evans through their website or by phone for customer support. They are known for their prompt responses, as highlighted by reviews praising their attentive service.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Ella Scholefield from Chase Evans was very professional and prompt which made our experience very interesting.
Chase Evans London City Office has been securing tenancy for my apts for many years now. They have successfully completed yet another tenancy for my unit this month. Their service remain very friendly, prompt and professional. Thank you Mr. Grant Walker, the Leasing Manager.
Seamless experience after renewing my lease contract with the help of Kin Lee, he was very responsive and made sure we got to a prompt agreement with the landlord
We had an excellent experience working with Abhijit on renewing our tenancy contract. He was incredibly responsive, and the entire process was smooth and efficient. Thank you, Abhijit — we truly appreciate your efforts!
We are very happy about Chase Evans and Amruta Satia, who provided always a great job and a big support.
Matthew Moloney was considerate, clear, and attentive at all times.
Liked dealing with Chase Evans for our rental. So helpful and supportive. Big thanks to Camille Lai, our dedicated renewals handler, for her amazing work and support.
I would highly recommend Ginny! From the word go, Ginny was extremely efficient and helpful - she went above and beyond to arrange a viewing for me at short notice. During the viewing, Ginny was strikingly warm and very well informed on the property. She could not have provided a better service - thank you!
I purchased my apartment in March 2025 through Chase Evans Estate & Letting Agents in Greenwich, and I couldn’t be happier with the experience. From the very first viewing to the final paperwork, everything was handled with professionalism, efficiency, and genuine care. A special thank you to Ginny Pattni, who was absolutely fantastic throughout the entire process. Ginny was incredibly knowledgeable, responsive, and supportive—always ready to answer questions and guide me through each step with clarity and patience. Her friendly and approachable manner made the whole journey feel smooth and stress-free. I highly recommend Chase Evans Greenwich, and especially Ginny Pattni, to anyone looking to buy or rent in the area. Thank you for helping me find my new home!
Chase Evans is a London-based estate agency that specializes in property management, lettings, and sales. Established in 1998, the company operates seven offices in London and has expanded its reach with branches worldwide. Chase Evans caters to a diverse clientele, including local and international landlords, tenants, and property buyers. The agency provides expert guidance on navigating the complexities of London’s dynamic property market, whether clients are looking to rent, buy, sell, or invest in real estate. The company is dedicated to delivering tailored services that cater to the unique needs of its customers. With over 20 years of experience, Chase Evans focuses on ensuring clients feel confident in their property decisions, supported by comprehensive resources and market insights. The firm also offers specialized services for international clients interested in investing in UK properties, further solidifying its position as a trusted partner in the finance and insurance sector related to real estate.
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