Pleasant sales staff
Pleasant sales staff who allowed a non rushed conversation and demonstration.

CareCo consistently receives high praise from customers, achieving a perfect 5-star rating across all reviews. Reviewers highlight the exceptional service provided by the staff, noting their helpfulness and knowledge. Many appreciate the ease of the online ordering process, with quick and efficient delivery times frequently mentioned. Customers report positive experiences when interacting with staff, who are described as friendly and accommodating, often going above and beyond to assist with product selection and returns. The wide range of quality products at reasonable prices also stands out, with specific mentions of items like compression socks and walking aids. Overall, CareCo's commitment to customer satisfaction and effective service shines through in every review, leading to an overwhelmingly positive sentiment.
A week ago
The advisor was so knowledgable polite and helpful made the whole experience seamless will Definately be shopping here again
A week ago
Sarah-Jane, the Mobility Sales Advisor was very helpful, demonstrating different wheelchairs, allowing my wife to test each one. Then helped to choose the wheelchair best suitable for us.
A week ago
We bought a wheelchair from Care co. The service in the shop was excellent. As I only needed the wheel care for a short period we bought an economic one they didn’t try to sell us a more expensive one... See more
Pleasant sales staff who allowed a non rushed conversation and demonstration.
Service was brillant, friendly and able to answer all my questions
Ease of use using website
Quick and easy to place my order.
Efficient on phone order,kept me updated.Assembled item ,delivered to home and adjusted height.Delivery in 2dys as promised.Couldn’t have done more.
I had a very warm welcome as I walk in and was not rushed every thing explained to me it was very very helpful the young lady was so helpful I felt so comfortable
As we walked through the door, we was greeted very pleasantly with a lady called zuzana she showed us everything that we needed to know and different mobility scooters that met my husband‘s best needs she couldn’t have done that anymore to make it a very pleasant trip
Booked a walking aid for my Father using the company's online service, they said delivery will be 2/ 3 days & brilliantly it came 24 hours later! The delivery email stated the exact time of delivery! Superb service!
Very helpful assistance with my purchase of a bedside table. It was a great help that the salesman ssembled it for me.
We ordered a blanket raiser from CareCo in readiness for a knee operation. Online ordering process was straightforward and delivery was quick. Would use CareCo again.
Leon , Care Co, Stoke-on-Trent, was very helpful, professional and obviously more interested in ensuring that our purchase was fit for purpose, rather than securing a quick sale. Thank you for your help and advice Leon. The store itself is state of the art, and well worth a visit.
Bought two pairs of compression socks last week. Been looking for decent ones for months. They are amazing. Great fit, nice and soft, no rolling over at the top. They are so good, I've ordered four more pairs. They were delivered very speedily, I was kept up to date on delivery.
Great service will use them gain and highly recommend them .
Went into store not knowing what I needed The advisor in the store was very knowledgable and found exactly what I needed The experience was very uplifting and no pressure for a sale.
Quick and easy,many thanks.
Very helpful young man welcomed us into the Stevenage store. We were shopping for a wheelchair and he couldn’t have been more helpful. We tried many chairs more than once and also wheeled round the car park. We left having purchased a very nice chair and we were shown everything we needed to know about it.
Superb service throughout our visit. No pushy sales staff, just friendly advice which persuaded us to purchase a reclining chair.
Very efficient service by our sales lady Karen. She was knowledgable and friendly.
We were attended by Lauryn who was first class satisfied all our needs
Wow! what a great experience - no pushy sales patty - very kind, patient & knowledgeable staff. We've visited many times in recent weeks to chat, test and choose a new walker/rollator and mobility scooter ... we definitely tested Kris's skills but he never folded, he was amazing and answered our questions and talked us through the various products & styles whilst providing info we hadn't thought of! Careco has a large showroom with many different products - I really valued being able to pop in anytime, view all on offer & test products - we even tested to see if it fitted in the car :) Anyone thinking of visiting, please do, you won't be disappointed.
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CareCo is a UK-based retailer specializing in a wide range of mobility aids designed to enhance the quality of life for individuals with varying mobility needs. The company offers an extensive selection of products, including mobility scooters, riser recliners, powerchairs, wheelchairs, walking aids, bathroom aids, and other living aids. Customers can shop conveniently online or visit one of CareCo's nationwide showrooms for personalized assistance and demonstrations. Targeting individuals who require mobility support, as well as caregivers and healthcare professionals, CareCo aims to provide affordable and reliable solutions to enhance mobility and independence. The company's commitment to customer service is reflected in its price match promise and support for installation, servicing, and repairs. With a focus on accessibility and quality, CareCo strives to meet the needs of its diverse customer base.
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