Review summary
Building Materials Nationwide is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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www.buildingmaterials.co.ukAll reviews
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Great experience and easy to order
Great experience and easy to order. I recommend buildingmaterials.co.uk as I had phone calls to let me know of delays in delivery and was kept updated.
Date of experience: May 10, 2022
A pleasure to do business with
The Service, in particular from Eddie was very helpful, straight forward and the experience all in all was a pleasure
Date of experience: May 6, 2022
Poor service, no service in fact
I bought and paid for pea shingle online. Delivery agreed for a charge of £20. The following day I received an e-mail cancelling the order, not as I was outside the delivery area, but my site location (MOD land) had caused the company delay previously; I assume this would have been signing at the gate, which takes minutes at the most. I explained that I had not had similar problems with deliveries in the 20 years I had lived here, including skips and other large deliveries. The response from Building Material was that the transport team wouldn’t do it. I imagine the long distance and relatively small order (£600) had some influence. Poor reflection of the company although to be fair, e-mails were prompt and polite.
Date of experience: May 6, 2022
Very efficient delivery and very…
Very efficient delivery and very friendly and efficient on the phone. Website also easy to navigate through.
Date of experience: May 5, 2022
Rob M
US
My first order and delivery was fine
My first order and delivery was fine, the delivery driver was very professional and polite, thank you driver. I needed to repeat the order and the price had gone up by £120 for the same quantity over just a couple of days, and I’m still waiting for it to be delivered
Date of experience: April 29, 2022