Review summary

Building Materials Nationwide is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Showing 941 - 950 of 996 reviews
DA
5 out of 5 stars

Fast, efficient service

Fast, efficient service and good quality timber at very competitive prices delivered with care. A textbook operation from beginning to end. DA

Date of experience: June 1, 2022

B

Ben

US

5 out of 5 stars

Friendly Staff, cheap prices and good service. What more do you need?

Ordered 10 sheets of insulation - contacted about some being out of stock but was replaced with a more expensive brand. Delivery was in 3 working days - Can't ask for a better service.

Date of experience: June 1, 2022

D

Don

US

1 out of 5 stars

Very poor service all round

Very poor service all round. All they are interested In is just the sale. Nothing else. For instance. When I bought the bricks, I was told I have to pay for delivery+ VAT Β£165. I paid. The delivery driver from Knowles Transport Limited came and told me that he had a delivery for me, but he is not coming down my street as his lorry may get damage by the trees. I offered to guide himself down but he refused and took the good away. I got on to Building Materials who, after several call between us. The sales man told me his boss said I have to pay another Β£195 for delivery. At first I refused, but after we came to an agreement of Β£177.00 I paid for another delivery today which came this morning. The same driver. This time I offer to off load the bricks on a side street on the main road. The builders here, two men came and helped me to unload 4 packs the driver left the packages at the side of the road and went. I did a pack and a half until a 25 toner lorry driver saw me doing so and helped me with the half remaining pack. He took it to my home and dropped it off for me. I don’t blame building materials so much. But they chose the wrong transport company as it should he been (1) a flatbed truck to take the deliveries (2) a more experienced driver. I received a reply from one of the manager blaming me for not explaining about the transport carriage. But I did! When I told Eddie that the items should come on a flatbed, he said he would see what he could do but can’t make any promises. Please, do not blame the customers for any failings your company make. And the decision comes down from the manager. People like Eddie and just following orders. But don’t lie. My wife and I are not happy;

Date of experience: May 31, 2022

AF
5 out of 5 stars

Matt

Matt, who I dealt with at Building Materials was very helpful, gave me a very good price for the product we bought, and it was delivered on time as promised. All in all an excellent service. Tony Flaherty Merseyside Satellite

Date of experience: May 30, 2022

MR
5 out of 5 stars

Everything as ordered when promised.

Everything as ordered when promised at a great price. Exactly what you need to get a project done. Thank you.

Date of experience: May 28, 2022

KG
4 out of 5 stars

Delivered to the correct addres

I ordered on line, delivered with in two weeks to he correct address, no drama involed.

Date of experience: May 27, 2022

AO
5 out of 5 stars

Great service and very accommodating

Great service and very accommodating. Ordering over the phone with Josh Ryan was effortlessly and made it very simple for me to order lost of materials. I will be using this company a lot for future projects.

Date of experience: May 26, 2022

WM
5 out of 5 stars

Great service .

great services , good prices

Date of experience: May 24, 2022

SS
5 out of 5 stars

Great service would definitely…

Great service would definitely recommend Thanks Will.

Date of experience: May 23, 2022

c
5 out of 5 stars

Perfect service as always.Thank You.

Perfect service as always.Thank You.

Date of experience: May 23, 2022

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