Building Materials Nationwide
Reviews 1,000•
4.5
Construction & Manufacturing4.5
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.5
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Building Materials Nationwide is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
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Website
www.buildingmaterials.co.uk
All reviews
1,000 total • Write a review
Showing 941 - 950 of 996 reviews
DA
Fast, efficient service
Fast, efficient service and good quality timber at very competitive prices delivered with care. A textbook operation from beginning to end. DA
Date of experience: June 1, 2022
D
Don
US
Very poor service all round
Very poor service all round. All they are interested In is just the sale. Nothing else. For instance. When I bought the bricks, I was told I have to pay for delivery+ VAT £165. I paid. The delivery driver from Knowles Transport Limited came and told me that he had a delivery for me, but he is not coming down my street as his lorry may get damage by the trees. I offered to guide himself down but he refused and took the good away. I got on to Building Materials who, after several call between us. The sales man told me his boss said I have to pay another £195 for delivery. At first I refused, but after we came to an agreement of £177.00 I paid for another delivery today which came this morning. The same driver. This time I offer to off load the bricks on a side street on the main road. The builders here, two men came and helped me to unload 4 packs the driver left the packages at the side of the road and went. I did a pack and a half until a 25 toner lorry driver saw me doing so and helped me with the half remaining pack. He took it to my home and dropped it off for me. I don’t blame building materials so much. But they chose the wrong transport company as it should he been (1) a flatbed truck to take the deliveries (2) a more experienced driver. I received a reply from one of the manager blaming me for not explaining about the transport carriage. But I did! When I told Eddie that the items should come on a flatbed, he said he would see what he could do but can’t make any promises. Please, do not blame the customers for any failings your company make. And the decision comes down from the manager. People like Eddie and just following orders. But don’t lie. My wife and I are not happy;
Date of experience: May 31, 2022
AF
Matt
Matt, who I dealt with at Building Materials was very helpful, gave me a very good price for the product we bought, and it was delivered on time as promised. All in all an excellent service. Tony Flaherty Merseyside Satellite
Date of experience: May 30, 2022
MR
Everything as ordered when promised.
Everything as ordered when promised at a great price. Exactly what you need to get a project done. Thank you.
Date of experience: May 28, 2022
KG
Delivered to the correct addres
I ordered on line, delivered with in two weeks to he correct address, no drama involed.
Date of experience: May 27, 2022
AO
Great service and very accommodating
Great service and very accommodating. Ordering over the phone with Josh Ryan was effortlessly and made it very simple for me to order lost of materials. I will be using this company a lot for future projects.
Date of experience: May 26, 2022
SS
Great service would definitely…
Great service would definitely recommend Thanks Will.
Date of experience: May 23, 2022
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