Review summary

Building Materials Nationwide is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Showing 891 - 900 of 996 reviews
GK
5 out of 5 stars

Excellent service from start to…

Excellent service from start to finish,friendly staff quality and properly wrapped products.Grahame is top lad Highly recommend to all

Date of experience: July 1, 2022

J
5 out of 5 stars

Great service

Delivery took a little longer (4 days) but after speaking to Michael, it was due to sourcing the goods. Michael was very quick, efficient and helpful. The goods seem fine. Thank you.

Date of experience: July 1, 2022

R
5 out of 5 stars

Great personalised customer service and…

Great personalised customer service and excellent pricing given the current market conditions.

Date of experience: July 1, 2022

R
5 out of 5 stars

Excellent service

Very helpful staff even organised delivery ahead of schedule. Will particularly helpful.

Date of experience: June 30, 2022

PA
5 out of 5 stars

Excellent service and fast turnaround time

Really fast turnaround time and had exactly what I needed when I struggled to get the same product elsewhere.

Date of experience: June 30, 2022

ME
5 out of 5 stars

Very helpful and informative staff

Very helpful and informative staff

Date of experience: June 30, 2022

B
5 out of 5 stars

Will absolutely use them again…

Will absolutely use building materials again. Michael was great help. Fast and professional. Thank you.

Date of experience: June 29, 2022

M
5 out of 5 stars

Will be using again

Will be using again. Very helpful and good communication about my order. Resolved an issue with some stock availability quickly and provided a suitable alternative.

Date of experience: June 29, 2022

AC
1 out of 5 stars

Prices not accurate, delivery missed and chased on the phone many many times.

I Placed a large order of bricks with this company, the delivery cost was not stated on the website. They contacted me afterwards to inform me I had to pay an additional Β£90+VAT for haulage - which is fair enough. It should have been stated. I received an email confirming the delivery date and arranged work on site. The delivery date comes and several chasing phone calls later I was told it was not coming on that day. When I asked about a discount for the missed delivery I was told by Pam 'In this case, there is nothing we can do' despite an email specifically outlining a date well in advance of the original order date that I had paid in excess of the original order for. I would very much recommend you look elsewhere for as the prices are not true, I had to chase and chase for a phone call back and the reliability is atrocious.

Date of experience: June 28, 2022

HM
5 out of 5 stars

I've found our supplier

We had a great experience with this company from beginning to end. Their prices were excellent, ordering easy, and their public relations and customer service was par none. Our delivery was on time and the timber was of excellent quality. Grahame was an absolute star. We’ve definitely found our supplier.

Date of experience: June 26, 2022

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