Building Materials Nationwide
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Review summary
Building Materials Nationwide is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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www.buildingmaterials.co.ukAll reviews
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Tim - great customer service
A gentleman called Tim who works at the company was professional and fantastic at sorting our order and delivery of materials. Great customer service.
Date of experience: March 17, 2023
Lavy A
US
Not reliable
I have placed an order on a Monday. I spoken with the tram and been told it is going to arrive Thursday or Friday. On Friday i call again and they tell me they don't have a product in stock and will be replace with something shorter,but will get more pieces (to cover the lenght i bought). And that will only come on Tuesday or Wednesday. At this point i had my builders hired to start on Saturday so i had to pay them 250Β£ for each day of delay. Coming Tuesday,my timber arrives, but it couldn't be delivered as they do not unload the order. I did managed to speak to someone and been told that i will get a refund for the timber but not for the roof roof that is yet to be delivered. Still waiting for my refund and for my roof sheets, but i don't have big expectations about being an easy process and i can already see myself chasing both up.
Date of experience: March 14, 2023
fabulous help with stock levels and transport
I didn't order in the end as I could get the product more locally... But the sales person (Will??) was so helpful in looking at stock and seeing how much pallet transport would be to get to me...
Date of experience: March 13, 2023
Pleasant Transaction
Had a very smooth, issue free phone call with James to place an order. Very pleasant and helpful. Would definitely recommend and use again when I've got a big DIY job on!
Date of experience: March 9, 2023
Great website and very helpful staff
Great website and very helpful and friendly staff
Date of experience: March 9, 2023
Great choice of building materials delivered
Building Materials Nationwide have a great selection of building products at very competitive prices. I have had positive experience of ordering from BMN and I will definitely placing more building materials from them in the future.
Date of experience: March 9, 2023