Review summary

Building Materials Nationwide is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Showing 461 - 470 of 996 reviews
C
5 out of 5 stars

DIYer review

Great selection and prices on an easy to use website. I was a bit confused at what they actually do as a company as the prices are really good but i'd never heard of them (heard them on Charlie DIYte's youtube channel). They seem to be able to leverage other suppliers local to you and at trade prices. e.g. Part of my order came from Travis perkins but I paid a lot less than i'd be able to get from them direct. Wyatt at building materials was really helpful and communicated well (including switching brands of PIR - to make sure the order was on time and same price). Thanks for all the help Wyatt! The order ended up being split between two suppliers and one was late by a day but that was on them not building materials. Will definitely be using them again!!!

Date of experience: July 7, 2023

Ml
1 out of 5 stars

Lack of seriousness and respect for clients

I’ve placed an online order for timber, insulation and osb sheets. I’ve called to change the order for replacing the osb sheets with chipboard. I’ve been advised by Tilly, sales manager to proceed with a separate order for chipboards and I will get a refund for the osb sheets. That never happened. No refund has been received :(

Date of experience: July 6, 2023

L
5 out of 5 stars

Luca was really helpful when we ordered…

Luca was really helpful when we ordered items and was able to give advice - we also called back to amend the order and add items and nothing was too much trouble- he called back as promised and delivery went smoothly on the date agreed - will order from this site again

Date of experience: July 6, 2023

MM
5 out of 5 stars

Great Service and delivery

I needed various sizes of Kingspan K118. Most suppliers only provide a full pallet of each size, but Building Materials were able to supply any quantity of each size at very competitive prices and free delivery. Wyatt Kingston the account manager, kept me informed of progress to get the boards from another branch and agreed my preferred delivery date. On the day, I got a text at 7am to say they were on their way and when they were expected. The tracking facility allowed me to see where it was on its journey. It was unloaded without any damage by the friendly driver and myself. I will definitely order more supplies from Building Materials.

Date of experience: July 6, 2023

md
5 out of 5 stars

Faulty bricks

I found Building Materials to be very friendly and efficient with excellent customer service and competitive prices. An issue with a few faulty bricks was quickly resolved to my satisfaction. I would thoroughly recommend them. Mike Delaney

Date of experience: July 6, 2023

ZC
5 out of 5 stars

Excellent service…

Excellent service…. really impressed

Date of experience: July 5, 2023

G
5 out of 5 stars

Efficient and friendly service

The website was easy to navigate and the goods were delivered promptly and as described. Queries were dealt with in a friendly and helpful way. Would use again and highly recommend.

Date of experience: July 5, 2023

N

NK

US

5 out of 5 stars

5* to Wyatt

5* to Wyatt, very efficient, service impeccable! Well done.

Date of experience: July 5, 2023

MM
5 out of 5 stars

Fast responsive service with very…

Fast responsive service with very competitive pricing. Thank you

Date of experience: July 5, 2023

GJ
5 out of 5 stars

I use Building Materials anywhere…

I use Building Materials but I don't use Building Materials anywhere near enough as I would like to, obviously when work pick up I'll use them more. Straight timber, competitive pricing and a first class prompt service are all you can ask from a supplier and they provide it by the bucket load. I definitely recommend them.

Date of experience: July 4, 2023

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