Review summary

Building Materials Nationwide is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Showing 111 - 120 of 996 reviews
MH
4 out of 5 stars

Great customer service but delivery had…

Great customer service but delivery had some errors which were corrected. Otherwise woukd have given 5 stars.

Date of experience: July 15, 2024

K
5 out of 5 stars

Paul and the team were excellent

Paul and the team were excellent! Advice, help and prompt delivery.

Date of experience: July 12, 2024

AC
5 out of 5 stars

Always helpful

Always speak to the same member of staff, Tilly, we is always helpful and goes out of her way to find exactly what we want. Communication and being kept informed is definitely a strength

Date of experience: July 12, 2024

G

Gaz

US

5 out of 5 stars

Well oiled machine

Well oiled machine, good communication & good prices

Date of experience: July 12, 2024

SR
5 out of 5 stars

Good price (so far)

Good price (so far), quick and speedy service, saves me a lot of time sourcing materials on live projects.

Date of experience: July 11, 2024

SG
5 out of 5 stars

Great to just order from one website

Great to just order from one website. Website is easy to navigate to find what you need.

Date of experience: July 11, 2024

R
1 out of 5 stars

2% of order received and review requested!!?

I have only received 2% of the order so far. It seems a bit premature to ask for a review. I have received the mortar additive but not the cement, sand or bricks.

Date of experience: July 10, 2024

Sm
5 out of 5 stars

Helpful

Polite, helpful, quick to respond

Date of experience: July 10, 2024

CJ
5 out of 5 stars

Excellent service

Having ordered a particular brand of hay fork I received notification to the effect that the item was no longer available from stock or suppliers I was offered other choices. I requested refund action which was dealt with promptly and returned to me very quickly. My thanks for excellent customer service to Tilly who dealt with my order/refund.

Date of experience: July 9, 2024

JS
1 out of 5 stars

Be savvy. Shop around.

I would stress that you should shop around and do you home work price wise before ordering from building materials.co.uk My order was delivered by Huws Gray. Ordering directly from them and cutting out the middle man would have saved Β£65 of the 800+ cost. I queried this point via email with the team but received no response or acknowledgement.

Date of experience: July 9, 2024

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