Brunswick Companies operates a review platform designed to facilitate consumer feedback and enhance business transparency. By enabling users to share their experiences, the company aims to provide a credible space for authentic reviews, helping potential customers make informed decisions.
Targeting both consumers and businesses, Brunswick Companies offers a suite of tools that allow companies to manage their online reputation effectively. The platform serves as a bridge between customers and businesses, promoting engagement and trust within various industries. With a focus on fostering a community of genuine feedback, Brunswick Companies is committed to improving the overall customer experience across multiple sectors.
Brunswick Companies has a positive customer experience.
Brunswick Companies consistently receives high praise for its exceptional service and responsiveness. Reviewers frequently highlight the professionalism and efficiency of staff members like Tina Mumpfield and Christen G., who are noted for their ability to handle requests swiftly and effectively.
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Customers appreciate the quick response times, even during busy periods, and the clear communication throughout the process. Many express gratitude for the personalized assistance they received, making complex tasks like obtaining bonds feel manageable. While there are a few critical mentions regarding the company name itself, these are overshadowed by overwhelmingly positive experiences. Overall, Brunswick Companies is recognized for its outstanding customer service and commitment to client satisfaction.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
607
100%
+0.2
● Low
4.9 / 5 overall
=
607 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0▲ 0.2
12-month avg
4.6
All-time
4.9
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
1
Sep 24
3.0
4
Oct 24
5.0
2
Nov 24
5.0
2
Dec 24
5.0
3
Jan 25
5.0
2
Feb 25
—
0
Mar 25
—
0
Apr 25
4.8
5
May 25
5.0
1
Jun 25
—
0
Jul 25
5.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 497 positive reviews
Fast & efficient36%
177 mentions
Customer service33%
165 mentions
Helpful support22%
108 mentions
Easy to use16%
81 mentions
“They were quick to respond, even during a Major Holiday Weekend”
On “Fast & efficient” · Apr 22, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Customer Support Tools.
Overall rating and review count for this company and similar companies
Excellent customer service!! Quick and complete response. Another company never even returned my call, but I heard right back from Brunswick and went through the process very efficiently. I am very satisfied with the company.
Our account representative Tina Mumpfield was prompt and thorough. She knew exactly what we needed and had our policy established quickly. I highly recommend using Tina and Brunswick Companies.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Tina was very professional and a great communicator. She followed through and followed up. Additionally, as advertised, she found the best premium of all the quotes I received.
My agent/broker, Sharon Marlowe, has been with me for more than 10 years. Several months before renewal, she sends me information, and she always works with me to find the best deal for me. I have had one claim in 23 years, that was dismissed on summary judgment, but SHE was there to hold my hand through a stressful process. I can't recommend Brunswick Companies enough BECAUSE OF MY EXCELLENT EXPERIENCES WITH SHARON MARLOWE.
My experience was great due to the fast response times and clear directions. I submitted my application for a quote request in the AM and was emailed very clear instructions along with FAQs by the close of the business day. Each step in the process ran smoothly and communicating with my assigned executive has been a breeze.
I really appreciated the attention and professionalism that was displayed by the account representative (Ms. Mumpfield) from Brunswick.
I was unsure how the process worked and she walked me through it and was prompt with responses to my inquiries.
The service that was provided reinforced to me that Customer Service still exists! Thanks!
My contact for this company, Sharon Marlowe, is always consistent and diligent. I have always had great service from her, and this is the reason I do business with Brunswick.
I have used Brunswick several times in the past and it's always an easy and pleasant experience. Tina was very helpful and knowledgeable and helped answer all my questions.
My experience with Brunswick has been great.
We have worked with Kelley Wisor for three bond thus far, and every time she has exceeded our expectations. I am especially impressed with how quick the process was.
Very thankful to have reached out to Brunswick Companies regarding my contractors licensing bond. Great service and a pleasure to work with. Highly recommended.
What a great experience. Mary and her team were able to get us a bid/performance bond with not problems or hassles. Wonderful people to deal with who only wanted to help. How refreshing!!! This is my new bonding company!!!
Tina was awesome. She helped us step by step with the application process and answered all of our questions. I've never had a better experience anywhere else.
Brunswick Companies operates a review platform designed to facilitate consumer feedback and enhance business transparency. By enabling users to share their experiences, the company aims to provide a credible space for authentic reviews, helping potential customers make informed decisions.
Targeting both consumers and businesses, Brunswick Companies offers a suite of tools that allow companies to manage their online reputation effectively. The platform serves as a bridge between customers and businesses, promoting engagement and trust within various industries. With a focus on fostering a community of genuine feedback, Brunswick Companies is committed to improving the overall customer experience across multiple sectors.