Very professional and courteous
Very professional and courteous

Brunswick Companies operates a review platform designed to facilitate consumer feedback and enhance business transparency. By enabling users to share their experiences, the company aims to provide a credible space for authentic reviews, helping potential customers make informed decisions. Targeting both consumers and businesses, Brunswick Companies offers a suite of tools that allow companies to manage their online reputation effectively. The platform serves as a bridge between customers and businesses, promoting engagement and trust within various industries. With a focus on fostering a community of genuine feedback, Brunswick Companies is committed to improving the overall customer experience across multiple sectors.
Brunswick Companies consistently receives high praise for its exceptional service and responsiveness. Reviewers frequently highlight the professionalism and efficiency of staff members like Tina Mumpfield and Christen G., who are noted for their ability to handle requests swiftly and effectively.
Customers appreciate the quick response times, even during busy periods, and the clear communication throughout the process. Many express gratitude for the personalized assistance they received, making complex tasks like obtaining bonds feel manageable. While there are a few critical mentions regarding the company name itself, these are overshadowed by overwhelmingly positive experiences. Overall, Brunswick Companies is recognized for its outstanding customer service and commitment to client satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 607 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 1 |
| Sep 24 | 3.0 | 4 |
| Oct 24 | 5.0 | 2 |
| Nov 24 | 5.0 | 2 |
| Dec 24 | 5.0 | 3 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 4.8 | 5 |
| May 25 | 5.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“They were quick to respond, even during a Major Holiday Weekend”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Customer Support Tools.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 607 | |
| 2.2 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | 1.9 out of 5 (poor) | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 3.2 out of 5 (fair) | −67% | 199 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 4.8 out of 5 (good) | −2% | 93 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | — | — | 22 |
Bottom line: Brunswick Companies is #1 of 5 on overall rating in this group.
500 reviews of Brunswick Companies. Filter by what matters to you.
Over a year ago
Tina Mumpfield knew what I was looking for, my request was completed correctly and timely, Many thanks to Tina
Over a year ago
They were quick to respond, even during a Major Holiday Weekend! They helped us in a pinch and would highly recommend!
Over a year ago
Responsive and easy to work with for what we needed.
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Very professional and courteous
Tina Mumpfield knew what I was looking for, my request was completed correctly and timely, Many thanks to Tina
They were quick to respond, even during a Major Holiday Weekend! They helped us in a pinch and would highly recommend!
Responsive and easy to work with for what we needed.
Prompt response to my inquiry. Clear instructions and the rep that handled my request was wonderful. I had the required bond completed and issued within two days. Fantastic service!!
My company is certified as a service-disabled veteran owned small business trying to bid municipal projects in Texas and we needed a surety company so I found Brunswick Companies through the U.S. Small Business website. Working with Shawn Weppelman has been excellent. We wasted 3 weeks with another bond company and found Brunswick who turned our request around in record time. Even though there were some paperwork hiccups, Shawn went above and beyond to ensure my company could bid municipal projects on an extremely tight timeframe. Thank you, Shawn.
Sharon Marlowe has been my representative the whole time I have had insurance through IXL. She is also responsive, friendly and at times even answers any questions I may have when she is out of the office. I am very thankful she is my representative with Brunswick (and IXL).
I had a great experience meeting Debbie who is the senior advisor. She answered all my questions. She made sure I fully understood about the surety bond for my new business. I’m forever grateful and thankful I found her. Thank you so much Debbie. 5 ⭐️ service❗️
Worked with Kelly Wisor in obtaining a Fiduciary Bond for an estate. What a wonderful and helpful person! Could not have had a better experience. She was quick, experienced, and communicative. 10/10.
Janelle is outstanding handling renewal of our policies and answering questions in a very timely matter. She has taken excellent care of us for many years.
Insurance is one of the most significant thing in our lives. Moreover, it helps to save up to 50% of your annual budget allocated for various situations, which include such things as: dentists visits, consultants, attorneys, accountants an many other things. I believe people have to issue an insurance contract and have to prolong it annually, because it's quite beneficial especially when we are talkign about this company. I have been working with this company for more than 4 years already and I didn't face any difficult issues in prolonging or issuing an insurance contract. Everything is perfect.
Found quality insurance products for my business.
I want to give a big shoutout to Christen G. at Brunswick Companies for making the bond-buying process incredibly easy. She was always so responsive, answering all my questions quickly and keeping her word on everything she mentioned. If you ever need a bond, I highly recommend reaching out to Christen—she’s fantastic! From here on out, I will ALWAYS recommend her to anyone looking for exceptional service.
Janelle Bilek has been most amazing to work with for our insurance renewals. She is very knowledgeable and always available to answer any of my questions ( even repetitive ones ). Makes the whole renewal process easy for her clients!
Try and get a real person on the phone at their toll free number 800-686-8080.......
I am unimpressed with the Brunswick Companies. It took several days to get a quote from the Brunswick Companies. While I was waiting for a quote from the Brunswick Companies, I shopped around, I discovered a much more responsive company in Hiscox Insurance Company, Hiscox has a superior reputation to Brunswick Companies, a much longer history of superior performance, and Hiscox Insurance was a fraction of the price of the Brunswick Companies; Hiscox offered me a superior product and coverage (to Brunswick), at a fraction of the price of Brunswick. BUYER BEWARE of price gouging by Brunswick Companies, and superior service to Brunswick Companies. My interactions with Hiscox Companies put my interactions with Brunswick Companies to shame, and Hiscox prices (in an apples to apples comparison), saved me hundreds of dollars. over Brunswick Companies quote. Brunswick Companies were not responsive, they (Brunswick) did not appear to want my business. BAD! I expect to be a Hiscox Insurance Company client, for life, and, never a Brunswick Companies client.
Our contact person is very helpful and responds quickly to our questions.
I would like to thank Brunswick Companies and specifically Kelley Wiser for providing knowledge and support. Kelley has gone out of her way to provide help. Thank you Kelley and Brunswick Companies for being there!
Brunswick Companies operates a review platform designed to facilitate consumer feedback and enhance business transparency. By enabling users to share their experiences, the company aims to provide a credible space for authentic reviews, helping potential customers make informed decisions. Targeting both consumers and businesses, Brunswick Companies offers a suite of tools that allow companies to manage their online reputation effectively. The platform serves as a bridge between customers and businesses, promoting engagement and trust within various industries. With a focus on fostering a community of genuine feedback, Brunswick Companies is committed to improving the overall customer experience across multiple sectors.
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