Review summary

Broadway Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

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Based on reviews, created with AI

See what reviewers are saying

PS

Philip S

5 out of 5 stars
Fabulous service from Iantha

Fabulous service from Iantha, very helpful, I checked the price on line, which was good, to see if they could get a better price, she did 👍👍👍

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IR

Ian Row

5 out of 5 stars
One phone call in response to an advert…

One phone call in response to an advert on Travelzoo and holiday booked. Great service thank you.

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JE

Joyce Ebden

5 out of 5 stars
Stella was amazing

Stella was amazing. So helpful. Thank you

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TB

Tina Backhouse

5 out of 5 stars
The person I dealt with was very…

The person I dealt with was very helpful and informative. Answered any question or query with efficiency,

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All reviews

1,000 total • Write a review

Showing 941 - 950 of 996 reviews
L

First time booking with Broadway

Annie was really helpful with all of the queries for my holiday. I didn't feel rushed or pressured at any point. Good advice and useful information about the locations too. The price was also really good!

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MS

Explained everything

Explained everything. Very helpful with flight times. Not pushy, gave me time to think about it. Called me back In a couple of days. Dealt with the same person (Michael) each time. Very good 😊

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c

Just would not listen

Just would not listen , no help at all😠

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L

Cruise Booking

I recently booked an MSC cruise with Broadway travel. This is the second time I have used this company to book a cruise. They ALWAYS have the best deal. I researched both times when booking, with other travel companies and direct, but Broadway cannot be beaten on price. On both occasions it was on Facebook where I saw the cruises advertised. Initially a little apprehensive as on Facebook, and had never heard of this company, but made sure I checked out the company first. I used messenger to get in contact, and both times the people I dealt with were extremely knowledgeable and helpful. On this latest booking it was Amanda and Chloe who helped me book the cruise, and both were very friendly and excellent to deal with. It was very simple and quick to book, with two different options for a deposit. They have a low deposit 49pp followed by a payment plan and balance due 12 weeks before or full deposit 100pp and balance due 12 week before. You then gain access to a portal whereby you can manage your booking. I will definitely book with Broadway again for any future cruises.

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JF

Friendly and helpful service

Friendly and helpful service

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A

Pleasant experience booking MSC again

Pleasant experience booking with Kelly again, efficient and nothing too much trouble.

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HD

Fabulous Service

Have dealt with Amanda and Chloe for our last 3 cruises and their customer service has been exceptional. So friendly and no request is too much bother. Can’t wait for our next cruise in 2025 xx

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P

Alan was excellent

Alan was so helpful and made the process so easy to follow, he found us a fantastic hotel, we have used Broadway travel previously and they have always been very good, Alan was excellent and the best agent we have ever used from Broardway. Peter

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j

So helpful and customised my holiday…

So helpful and customised my holiday perfectly

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vt

CHECK PRICING

WEBSITE NOT DIFFICULT TO USE.HOWEVER FOLLOWING BOOKING RECEIVED CALL SAYING A FURTHER ADDITIONAL CHARGE FROM RYANAIR??? SO CANCELLED INITIAL BOOKING AND REBOOKED.CAME IN AT HIGHER PRICE BUT NOT AS MUCH AS ADVISED

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