Review summary

Broadway Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

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Based on reviews, created with AI

See what reviewers are saying

PS

Philip S

5 out of 5 stars
Fabulous service from Iantha

Fabulous service from Iantha, very helpful, I checked the price on line, which was good, to see if they could get a better price, she did 👍👍👍

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IR

Ian Row

5 out of 5 stars
One phone call in response to an advert…

One phone call in response to an advert on Travelzoo and holiday booked. Great service thank you.

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JE

Joyce Ebden

5 out of 5 stars
Stella was amazing

Stella was amazing. So helpful. Thank you

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TB

Tina Backhouse

5 out of 5 stars
The person I dealt with was very…

The person I dealt with was very helpful and informative. Answered any question or query with efficiency,

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All reviews

1,000 total • Write a review

Showing 51 - 60 of 996 reviews
LB

Chloe was brilliant

Chloe was brilliant. She gave me all the information I needed to book my family holiday and made sure the booking went as smoothly as possible.

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ro

Excellent serviceEasy to deal with

Excellent service, saw a great deal on Facebook, a few messages for some quotes, got a great deal from my local south west airport. Rang and spoke to Gabriel sorted the whole holiday out no fuss no stress.

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S

Friendly, helpful & Informative

Chloe was very helpful during the booking process. She helped to find the holiday we were interested in and arranged a convenient time for us to call and book. She talked us clearly through all the details and offered suggestions and ideas for day trips etc

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SB

Fantastic service and attention to…

Fantastic service and attention to detail. Wavell is great at his job and offers first class service. Thank you again

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ML

Easy booking

Easy booking, very quick and efficient response. Particularly helpful when I made an error.

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mw

The product was appealing

The product was appealing. MIKE was good. Knew his subject but too anxious and pushy.needs to tone it down a bit. We got the info but no time to think. Then he surprised us by going the extra mile the next day and meeting our criteria!

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D

The best travel company

Booked another cruise with Broadway Travel. Becky was amazing, getting us exactly what we wanted they really are fantastic

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LJ

Holiday in Croatia. Very easy to see details of the holiday…

Very easy to see details of the holiday advertised on line and to book online. Followed up by confirmation emails from Broadway Travel.

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M

Fantastic and caring service

Really helpful and caring staff that work here. Brooke found us our perfect holiday at an amazing price but unfortunately my daughter had to have surgery, which meant we needed to move the holiday. Danielle was amazing in sourcing alternative dates within our price range for later in the year. Really effortless service all round.

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R

Massive thank you to Laura from…

Massive thank you to Laura from Blackwood who made the booking experience very easy and was extremely helpful when I had a lot of questions. Definitely book again 😃

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